About Fraud.net

Fraud.net is a cloud-based risk management platform that offers a suite of fraud prevention tools. This solution uses AI/machine learning, real-time analytics, data mining, identity proofing, rules management, and other technology to help businesses with fraud prevention. Fraud.net is suitable for business in financial services, travel, eCommerce, insurance, plus other industries. Available tools within this solution include Verify Identity Services, Visualize Analytics and Reporting, Security Authentication Services, Authority Monitoring Services, plus more.

More Fraud.net features include AI-powered rules and scores, anomaly detection, an early warning system, and others. This suite of tools is designed to help businesses tackle complex chall...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of Fraud.net

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

March 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2021

Great real-time monitoring

Fraud.net helps lower the risk of clicking any phishing scams or opening any suspicious emails. By doing so, it can make my time more efficient.

Pros

I like the ability to view if the email source is trusted or untrusted. It is helpful for viewing this information before even opening the email.

Cons

The scores are not always accurate, as I was getting "yellow" flagged warnings for internal company emails.

May 2020

Malte from Arvato Financial Solutions - Afterpay

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

May 2020

Review Fraud.net from a user perspective

Pros

I'm using Fraud.net now for 8 months and it is a very nice tool to detect fraud orders. I like the possibility to create rules - like the reject and review queues - which seem to work very well. Maybe it is possible to mark orders in another color, if they are connected to fraud orders. (I know that it is done already, but i have to click on the order first. I mean it would be nice if it would be marked on the "summary page")

Cons

At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one. A second problem is that Fraud.net is case sensitive (im not 100 percent sure if it is already fixed): For example I need to write for login: Surname.Lastname@... or if I want to search a person by full name, Fraud.net needs PETER PAN instead of peter pan. An improvement suggestion (not sure if this is technical possible) would be: When I am working in a filter and click by mistake on an order, it would be great if I could use the "backward-sign" from the browser. At the moment that is not possible - I have to apply the filter again on the orders.

May 2020

Markus from Arvato Payment Solutions GmbH

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

Support Fraud Detection

Fraud.net is embedded in our general Risk Processing for Ecommerce business and contributes significantly in covering fraud attacks to our business.

Pros

High Flexibility in rule definition Machine Learning functionality Dynamic improvements of the software Good support

Cons

Release Management could be improved User experience could also slightly improved

Reasons for Choosing Fraud.net

Higher flexibility Machine Learning

March 2021

ANTHONY from Florida International University

Company Size: 10,000+ employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

One of the BEST fraud detection solutions on the market!

Fraud.net has been a significant tool in how I do my job and I have spotted over 500 security risks in the last 4 months that I have been using the software. Being able to identify these risks and eliminate them ensures that my data is always safe and I do not fall for any phishing schemes or other cyberattacks. 10/10 experience. I highly recommend this software.

Pros

The features are most useful in my line of work is the ability to prevent phishing emails or other security threats from gaining access to sensitive data due to user error. Having a prompt that tells me if an email is secure or not is very reassuring while browsing through my email everyday. IP Verification and Identity verification is also a very important feature that I use daily.

Cons

Overall the software works wonders, but if I had any complaints, it would be that I would want more information as to why a certain risk score is given to an email on the Email Shield Add-in. Some of the terminology may be foreign to someone with little to no technological experience. If this was elaborated more within the add-in, it would make the software all the better.

June 2019

Kat from TechNetwork

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Make the Switch.

Pros

It's been a great experience to utilize Fraud.net's offerings. It's a lot more than just a portal to "approve" or "cancel" transactions, as we soon found out. Within a few months, the fraud.net team showed us things we never thought were even correlated as it relates to how to spot both good and bad users. We were then able to take that data and make adjustments to some of our business practices. As a result, we are approving more good orders and getting less chargebacks. Win-win.

Cons

We migrated from another provider and at first it was frustrating to relearn a new product that had different (and ultimately better) capabilties, especially for an organization-wide transition. We were looking at it from a 'rules-based' solution, instead of a comprehensive fraud solution, so we had to change our mindset. Glad we did.