FraudLabs Pro
About FraudLabs Pro
FraudLabs Pro Pricing
Pricing based upon no. of queries, sub account and, other features needed.
Starting price:
$29.95 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for FraudLabs Pro
1 - 5 of 41 Reviews
Erik
Utilities, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great service for small companies!
FraudLabs has been easy to use for me from the get-go, and I love using their web portal and other services to quickly check over clients to ensure their trustworthiness and good intentions.
PROSI love that FraudLabs has an easy-to-understand pricing architechture and not a whole heirarchy of per-use billing. I also enjoy their simple web portal with lots of input fields and the ability to trial the service for as long as you want before you commit to buying.
CONSThe one thing I might dislike about FraudLabs is because they are a monthly subscription service, a company that rarely gets customers might have an unnecessary cost tacked onto their operating expenses for a service they rarely use.
Reason for choosing FraudLabs Pro
An easy to understand pricing model, free trial, and an amazing web portal.
Justyn
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
Low Cost / High Quality
Low Cost for High Quality, Scalable Options, Ease of Use
CONSDocumentation is not as detailed as expected
Reason for choosing FraudLabs Pro
FraudLabs Pro falls into our budget better than minFraud.
Joshua
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2023
Frauds at Fraud Lab
Okay product with what we see as poorly operated.
PROSGreat product, custom rules allow a solution individual to each site to be created.
CONSSupport doesn’t respond when they owe you money. Multiple emails over 2 years still no replys on owing us money, they have responded to support requests during this time.
Reason for choosing FraudLabs Pro
FLP was our first application. We are presently looking for an alternative.
Vendor Response
Hi Joshua, can you please email this issue to support@fraudlabspro.com? Our team would like to investigate and see how we could help out on this issue.
Replied June 2023
Mike
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Fraudlabs, has done what it said it would
It's definitely a worthwhile addition to any woocommerce store that worries about fraudulent transactions, before installing Fraudlabs we had a string of fraud, but since installing we have had zero beacuse of the additional information that we now have on each transaction.
PROSIntegration to our WooCommerce store was a very straighforward process, and right out of the box it enabled us to detect fraudulent transactions, whist it isn't perfect, and you do get false positives, it enables the sales team to cross reference transactions with our payment provider and also to call the customer to get further information to determine the legitimacy of the purchase.
CONSWe use the free version, if the paid version was a little cheaper we would probably use some of the more advanced features.
Reason for choosing FraudLabs Pro
Fraudlabs had the features we were looking for the competitors didn't have all the features.
James
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Definitely works
We've seen FraudLabs take care of ecommerce fraud that we see with several of our clients (fraudulent orders, charge-backs, spam orders, etc). It works great.
PROSWe manage many ecommerce websites for our clients. Sometimes the built-in fraud protection that some payment gateways provide just don't cut it (we were still seeing issues with fraud). When this happens, we always recommend FraudLabs for our clients, and it almost always prevents issues of fraud in the future. It just works very well.
CONSAt the beginning it can take just a little time to configure it correctly to your liking, so it prevents fraud but isn't too hard on the scale of making orders fail.