Dashboard is very intuitive and easy to use.

I would prefer to have more flexibility with AML checking options.

Good, except for naming conventions

There are pros and cons to automated, comprehensive, fully-integrated systems. But for our workflow, we like that no integrations are required and we can use it as a standalone platform for running AML/PEP checks.

First, Middle, and Last names work well for Western names but Asian name formats are a bit different. Many East Asian names begin with the family/surname first, and then the given names after the family name. For example, "Tan Tock Seng" - in this example, the family name is Tan and the given name is Tock Seng. But in the Namescan format, it is unclear whether Tan should be input in the First or Last name section. It is also unclear whether Tock Seng should be input as the First name (based on the fact that it is a given name), or as the Middle and Last name (based on order). Many Asian names also incorporate Western names. For example: "Tan Tock Seng, Raymond Elliot". So the person would go by "Raymond Elliot Tan" if speaking with people who use Western name conventions, or "Tan Tock Seng" if speaking with people who use Asian name conventions. The "Original Script" option is not helpful in these instances because does not allow us to input the entire name (e.g. "Tan Tock Seng, Raymond Elliot") in Latin script. It only allows non-Latin script.

Bad business model, bad attitude, bad customer service - all letting down a decent service under the hood

Decent and efficient system, can be used in a small company group

Minimum purchase of 50 credits and they make them expire after only one year. They must be making more money from non-use than from use - sharp business model

User friendly The function is match with our needed

Launch more plan for different credit package

Easy to use, cost effective, great results.

Provides excellent value for money, is easy to use, accessible, and can be tailored for specific needs.

No real cons. The platform has evolved over the last 18-24 months. With each revision there has been a minor learning curve but the evolution has been for the better.