About SEON. Fraud Fighters

SEON. Fraud Fighters include fraud prevention tools that help businesses in insurance, eCommerce, banking and other industries manage detection and prevention of financial and identity frauds. Its sense platform helps organizations track customer activities, prevent fraud attempts using machine learning technology and improve risk detection processes using predefined rules.

SEON. Fraud Fighters’ Artificial Intelligence (AI)-enabled workflows let enterprises check frauds scores and establish custom rules to manage risk and improve collaboration across teams. It offers various features such as data export/import, custom widgets, data protection compliance, scoring engine and more. Additionally, administrators can evaluate IP address/emails, condu...


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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of SEON. Fraud Fighters

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(38)

38

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

September 2020

Bálint from KLM

Verified Reviewer

Company Size: 10,000+ employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

great tool to check suspicious payments

Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Pros

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Cons

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Reasons for Switching to SEON. Fraud Fighters

To have more options and features to work with

Response from SEON. Fraud Fighters

Replied October 2020

Thanks for your review, Balint! Glad to hear that the email check function fits into your workflow perfectly. Thanks for the feedback about the login time as well.

September 2020

Peter from KLM Royal Dutch Airlines

Verified Reviewer

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

It’s the Small Things That Matter

I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

Pros

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

Cons

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

Response from SEON. Fraud Fighters

Replied October 2020

Thanks for your answer, Peter. It's great to hear that you're satisfied with our product so much. We are super proud of our support staff, the true heroes. But you too, for choosing us.

March 2021

Vaughan from MaxEnt

Company Size: 11-50 employees

Industry: Gambling & Casinos

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Fraud detection and prevention at it's best

Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview. If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.

Pros

How easy it is to use and the support from the team

Cons

Nothing! The whole process was smooth. Integration was fast and simple and support is always active

Response from SEON. Fraud Fighters

Replied March 2021

Thank you for your review, Vaughan! So good to read your super positive review! We're really happy that we can be a part of your success story!

November 2020

Ruben from Intergiro

Company Size: 51-200 employees

Industry: Financial Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

November 2020

SEON review

Great tool for average price range

Pros

Nice and friendly design and features, nice UI.

Cons

The software is lacking of layout customization.

Response from SEON. Fraud Fighters

Replied November 2020

Thank you for your review, Ruben. It's great to hear that you like our UI. Thank you for your feedback regarding the dashboard. Our developer team works hard to improve the interface and make our product the best tool for fighting fraud.

March 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2021

Recommend SEON

Very good onboarding help, good API.

Pros

Very good API, quite accurate fraud detection

Cons

Pricing could be improved downside and make more accessible.

Response from SEON. Fraud Fighters

Replied March 2021

Thank you for your review! We're happy you like our API solution!