Backstop

RATING:

4.3

(46)

About Backstop

Backstop, a service of ION Analytics is a cloud-based, investment management software designed to help growth and enterprise businesses in the institutional investment industry. The platform provides various solutions to manage multi-asset class portfolios, research, investor relations, and customer relationships. Features of Backstop include management of capital raising, partnership allocation, portfolio planning, private equity and more. Backstop's customer relationship management allows asset managers to track client and partner activities, research materials, create investment documents and communicate via emails. Additionally, it comes with a web-based reporting portal, which helps investors and partners access information on investments, accounts, fund research...

Backstop Pricing

Contact Backstop Solutions for detailed pricing information.

Starting price: 

$3,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Monitor all portfolio activity, performance and related research via a single source of truth across multi-asset class investments.
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Backstop Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Backstop

1 - 5 of 46 Reviews

Kenneth

Financial Services, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Ready-to-use CRM with sensible extensibility

User Profile

Andrew

Verified reviewer

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed July 2020

Backstop Review

The wide range of functionality is a good solution for various needs across different departments.

PROS

This a good data aggregator for client information, history and data. The functionality servers a lot of different uses.

CONS

The ease of use and custom reporting is not intuitive and locating specific charts and data sets can sometimes be difficult.

Ajay

Investment Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Backstop Review of Investor Relations module

Overall, great saas software with flexibility for users and management

PROS

Very easy to use product and transition from legacy applications has been quite easy for all our Advisors and Admins. Their training program and help tools are excellent.Very customizable product

CONS

While APIs are for all out of box data integration, it can be better exposed with custom data fields specific to each client

Reason for choosing Backstop

For better cost, infrastructure, Easy of usage. Better functionality

Reasons for switching to Backstop

For better infrastructure, Easy of usage. Better functionality.

Vendor Response

Thank you for your feedback, Ajay! We are happy to hear that Backstop' has been easy to use and that our training program and help tools are helpful features. We have flagged your comments APIs for our product team.

Replied April 2023

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2019

Mostly for reporting, needs improvement on analysis

Experience is overall positive, although the company does have serious issues that it needs to address to compete with other investment analysis softwares that exist. Interface / plugins need work.

PROS

Strong in terms of accounting and tracking capeabilities

CONS

Interface is dated and it is not very strong on the investment analysis side. Comparability / plugins in excel often cause issues

Jeannine

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Backstop Review

PROS

Valuable calculations and contact management

CONS

Lack of flexibility in the UI. Limited integration between contact data and account data.

Reason for choosing Backstop

Initially we choose Backstop over other products because it also had an investor portal capability. In the end we did not implement the investor portal due to limitations on UI and data.

Vendor Response

Thank you for your feedback, Jeannine! We are happy to hear that Backstop is helpful when it comes to valuable calculations and contact management. We have flagged your comments about improving the flexibility in the UI to our product team.

Replied March 2023