--- title: "Forter Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Forter. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Forter is a good fit for you!" source_url: "https://www.softwareadvice.com/financial-risk-management/forter-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Financial Fraud Detection Software](https://www.softwareadvice.com/financial-fraud-detection/) / [Forter](https://www.softwareadvice.com/financial-risk-management/forter-profile/) / Forter Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/financial-risk-management/forter-profile/) Reviews [Alternatives](https://www.softwareadvice.com/financial-risk-management/forter-profile/alternatives/) # Forter User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 15 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 12 reviews (80%) - 4 stars: 2 reviews (13%) - 3 stars: 1 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Forter customer reviews Showing reviews 1-15 of 15 (page 1). ### Want to sleep better at night? - Overall rating: 5/5 - Reviewer: Jenna F. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best tech selection I've made. Immediate impact, great team, affordable and reliable. 100% recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy implementationEasy to measure valueincredibly effective #### Cons I wish there were more opportunities to shared decisioning with other tech. #### Reasons for choosing Forter charge back forgiveness. experience in similar fields. Great rates. #### Reasons for switching to Forter decisions were not as good and required manual intervention. CS team was not as reliable and didn't care about the low term vision of our partnership. Forter has developed product explicitly for us. They are great partner. --- ### Forter Makes stopping fraud and policy abuse easy. - Overall rating: 5/5 - Reviewer: david h. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From the day we launched it has allowed my team to stop playing catch up to fraud and policy abuse and let us focus on helping our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use and responsiveness to business rules. #### Cons I have not yet come across something that has impacted negatively. #### Reasons for switching to Forter Changed BPO and wanted to own the technology stack. --- ### Forter Review - Overall rating: 3/5 - Reviewer: Barry G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes #### Reasons for choosing Forter Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes --- ### Exceptional Experience with Forter! - Overall rating: 5/5 - Reviewer: Sabrina F. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional! The team, the creative problem solving, the ability to move quickly - all provide huge benefits to our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is incredible and the team is able to quickly come up with ideas for new problems and implement creative solutions. #### Cons No complaints from our perspective - the software moves with our business as we evolve. #### Reasons for switching to Forter Needs to be more complex in fraud detection and prevention --- ### Perfect Match for Our Company - Overall rating: 5/5 - Reviewer: Eric C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent from sales to integration to support (which we rarely need due to the ease of use of their product) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forter was very diligent in making sure they understood our needs during the sales cycle. Their final presentation hit all the marks and that helped us make an easy buy decision when compared to their competitors.Deployment of the solution was also frictionless, from API integration to training of the Forter Porter admin #### Cons that the sales guy we had on the Forter side left the company. He was awesome. But am sure the rest of the sales team is of the same caliber #### Reasons for choosing Forter yes --- ### Solid Fraud prevention AI for Airline - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Forter does well in working on it's own. Have seen it introduces updates often which is welcoming aspect. Good support. Helps to find a lot of potential patterns of fraud. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to pinpoint patterns of connections potential fraudster may use, Real-time live data, very self sustainable - in all essence does not need a lot of manual reviewing #### Cons Room for improvement with reason of declines, especially for long time customers. Transparency on how the decisions are made, especially for bookings made with reward points (miles) --- ### Fraud Prevention - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Tobacco - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The real time data to look over trends. #### Cons I have used Forter for over a year with the company I work for. The only issue I've ever had is trying to navigate through transactions. --- ### A true lifesaver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forter has saved us tens of thousands if not hundreds of thousands of dollars. We use to manually guess at fraud checks, but that was not sustainable. Bringing Forter in to automate the process not only freed up our team but saves sales we may have missed and stop any that are suspicious. Forter is invaluable. #### Cons Occasionally transactions that should be allowed are stopped. For example. Our [SENSITIVE CONTENT] was blocked from purchasing while using her company email. #### Reasons for choosing Forter Price, features. And service. --- ### Forter Fraud Protection - Overall rating: 5/5 - Reviewer: Johnathan F. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Forter was fairly easy to implement and has provided us with tons of real-time data that we can use to track fraud across our e-commerce site. Their sales and customer success teams are eager to ensure the solution is evolving to meet customer needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forter provides a real-time fraud decision that is using data across the industry to provide the most accuracy. #### Cons Merchants do not have much control over the decisioning logic, which can be good for some merchants. --- ### Excellent company with amazing service - Overall rating: 5/5 - Reviewer: Eddie A. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Any time we have had an issue they were right there to assist us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and effective. Resources were able to start using this day one. #### Cons None. There really is anything that we dislike about the software because it is very effective and easy to use #### Reasons for choosing Forter Better service and reliability --- ### Forter Review - Overall rating: 4/5 - Reviewer: Adrienne B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful Experience with Forter and the review information regarding transactions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Information supplied to merchants regarding transactions #### Cons Customer Service. No Direct phone line to Forter Reps --- ### Forter - Can't Do Without It! - Overall rating: 5/5 - Reviewer: Mari M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Forter is very easy to use and understand. The realtime information is outstanding. #### Cons At the moment I have no real cons about the software. --- ### Great product and value! - Overall rating: 5/5 - Reviewer: Janelle S. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of implementation and actual results! #### Cons Some visibility into decline reasons is hard to determine --- ### Forter is extremely helpful in preventing fraud. - Overall rating: 5/5 - Reviewer: Dominique L. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been amazing so far! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use really helps me navigate this software without error. #### Cons I currently do not have any qualms about this software. --- ### Not really the best person to ask - Overall rating: 4/5 - Reviewer: Vetroni M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good, I only use Forter sometimes but all information I am looking for is available to me #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I do not utilize Forter enough to answer #### Cons I do not utilize Forter enough to answer --- Forter Reviews, Pros and Cons - 2026 Software Advice