Diligent One Platform vs Signifyd

RATING:

4.5

(80)

Diligent One Platform has 80 reviews and a rating of 4.48 / 5 stars vs Signifyd which has 63 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (80)
4.7 (63)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 16, 2022
November 2, 2022
Pros/Cons
  • Pros

  • Training - I have never used anything like ACL so having really good training is extremely important.
  • Easy to pick up and learn. Allows you to rapidly analyze datasets and action.
  • Cons

  • There are features of ACL that make it difficult to work with if you are trying to take notes or change a cell's information.
  • Lack of autocomplete and onscreen function parameters.
Read all user reviews
  • Pros

  • It is easy to use and understand, and if they flag an order as fraudulent when you do not believe that it is, they allow you to appeal the verification.
  • Signifyd's model works great for us; it provides an incredible amount of easy to understand and easy to access information that's directly relevant.
  • Cons

  • However, our audience is mostly retirees, and trying to tell them that their order was flagged as fraudulent can be... difficult.
  • It can be somewhat difficult to get them to approve a transaction that they have flagged as fraudulent.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos