--- title: "Kashoo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kashoo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kashoo is a good fit for you!" source_url: "https://www.softwareadvice.com/financial-risk-management/kashoo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Kashoo](https://www.softwareadvice.com/financial-risk-management/kashoo-profile/) / Kashoo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/financial-risk-management/kashoo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/financial-risk-management/kashoo-profile/alternatives/) # Kashoo User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 132 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 77 reviews (58%) - 4 stars: 45 reviews (34%) - 3 stars: 5 reviews (4%) - 2 stars: 4 reviews (3%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It made learning the basics feel much less intimidating, and the customer support team was helpful whenever I had questions. - It is a great piece of software, handling your accounts and bank feeds splendidly. - A very pleasant experience and an easy learning curve. ### Most mentioned cons - I was not doing VAT in the early days, so not sure how Kashoo handles this. - The Data bank feeds have faulted on many occasions, causing duplicate bank entries, upto four entries for one transaction. - When the user numbers increase, this software may get a bit costly for you and lags a bit when concurrent users are using this application. ## Kashoo customer reviews Showing reviews 1-25 of 132 (page 1). ### Kashoo - easy to use and does the job. - Overall rating: 4/5 - Reviewer: Glen S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A very pleasant experience and an easy learning curve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I purchased Kashoo on a LTD with Appsumo a few years back. It is a great piece of software, handling your accounts and bank feeds splendidly. It's easy to get used to and you can be sure your records will be accurate for those that want to see them. #### Cons I was not doing VAT in the early days, so not sure how Kashoo handles this. My new accountant uses a different package, so had to move across to that—otherwise, not a problem to have carried on. --- ### Kashoo simplifies project, payroll, and cashflow administration - Overall rating: 4/5 - Reviewer: Krishna L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It's dependable and steady, and it even works with an earlier version of my web browser. It doesn't have a lot of showy features, but it performs what it has to accomplish. Many other online programs are constantly evolving and require a lot of upkeep. For the general simplicity of the app, I'd say it's easy to view everything at a glance, and the user interface isn't too complicated. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros My favorite feature was the ability to quickly reconcile your bank accounts. Auto-import is another feature offered by Kashoo for a variety of transactions. Everything you need to run a small company or side hustle may be found in this app. For the limited business accounts, my accountant found all she required. #### Cons To improve the user experience, the program requires various updates, such as enhancing on-app tutorials. Because it does not account for VAT, it is not appropriate for those who are VAT-registered in the UK. You may also upload csv files from a few UK bank accounts. #### Reasons for switching to Kashoo It has been a fantastic experience thus far. I made a single payment and no longer had to worry about monthly installments. In terms of value for money, it's right up there with the best of them. --- ### Good software for bookkeeping - Overall rating: 5/5 - Reviewer: Randy Z. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great software that help people on day to day bookkeeping. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very easy to understand for people who do not have accounting background. I taught my clients for this software and then can learn it very fast, there is always someone to help you online. Great software in the market now. #### Cons Some functions are confusing for example, to overwrite GST or PST. There is no formal instruction on how to perform these functions --- ### Kashoo - The worst accounting software, 6 years running. - Overall rating: 1/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Very slow program, great time wasting software. Now using, Zoho accounting. Zoho is working much better, no duplicates and a much faster program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Very Easy to use. Any body will be able to usr program. Reconciling bank statements can be temperamental, very slow. There are much better programs around. No need to waste time on this program. #### Cons I have used Kashoo cloud accounting for 6+ years. The Data bank feeds have faulted on many occasions, causing duplicate bank entries, upto four entries for one transaction. This is extremely annoying and very time consuming, as each duplicate has to be removed one at a time. I spoke with the Kashoo team, their support is rubbish and incapable of fixing the problem, nor could they explain the reason why this has occurred. It would be bad enough for this fault to occur a one off. Unfortunately, this has happened four times in the last six years. I am too Happy to say, Goodbye Kashoo! Zoho is working much better, no duplicates and a much faster program. --- ### Great Software--If You Don't Need to Connect Any Bank Accounts - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ideally, Kashoo would be that accounting software that provided accurate cash flow statements and analyses that were no older than 2-3 days, and would include not just bank account transactions, but also credit card spending and transactions. In our office, any bills or charges that are setup for automatic payments or auto-pay are linked to credit cards, rather than our bank account(s). If I could get Kashoo to function properly with our credit card AND bank accounts, then I would save myself and our CPA tremendous amounts of time and paper clutter at tax time because I could provide statements or reports from Kashoo with itemized expenditures for all accounts. Alas, until Kashoo can resolve its synchronization issues with our financial institutions, then I'm forced to go through and annotate each credit card statement with the expense type, etc. then email or fax each statement to our accountants... #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros After reading so many great reviews about Kashoo and its comprehensive but UX-friendly accounting features, I was super-excited to purchase a steeply discounted subscription/membership on App Sumo several months ago. I was particularly looking forward to being able to sync multiple company bank accounts, as well as our daily credit card sales from Square POS, in a single application. The Square/SquareUp integration is among Kashoo's strongest features in my experience, as I can't recall any synchronization issues or glitches accessing Square data in Kashoo. It also has an iPhone app that's fairly functional, albeit wholly utilitarian in its look and feel. However, considering how much data and memory are consumed when running most accounting programs, the Kashoo app manages to be easily sync-able and fast, which I wasn't expecting... #### Cons Connecting bank accounts and accessing transactions has been a thorn in my side from Day One. I've tried multiple browsers--Chrome, Firefox, Opera, Safari, etc.--and tinkered with firewall and security settings far more than I probably should trying to get Kashoo to work correctly with operating account at PNC. I don't know if it's because of the number of transactions or the fact that there's a secondary trust account attached to PNC's online business banking, but I cannot get some of the most crucial bank and credit card accounts to work properly on Kashoo. I've also had issues with credit card accounts and have tried deleting and reconnecting accounts so many times that I'm to the point where I haven't even attempted to open Kashoo in weeks. #### Reasons for switching to Kashoo Wave was great--at first... But the more transactions and account data were synched and/or uploaded, the slower and more sluggish it got. Also had a bad experience using their credit card processing system/feature (they refunded a customer's money without notifying us beforehand because apparently they were prohibited from servicing businesses in our sector) which forced us to seek out budget-friendly, feature-rich alternatives for our small business. --- ### Easy to use Accounting Software - Overall rating: 4/5 - Reviewer: Aninda S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered It was awesome as it really improved our business operations and brought in efficiency. Our Customers & Salespeople all were equally satisfied using this platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is a very easy to use, not so complicated, simplified Billing & Accounting system. Adopting to this software is very easy and it gives you plethora of integration options. #### Cons When the user numbers increase, this software may get a bit costly for you and lags a bit when concurrent users are using this application. #### Reasons for choosing Kashoo Kashoo was simplistic and pretty much had it all! #### Reasons for switching to Kashoo Wave was good until we found performance and feature limitations that needed to be integrated in our business. --- ### Amazing alternative to Wave & a better value than Quickbooks for freelancers & small businesses. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using it for most of my freelance needs: Accounting, Expenses, Project budgeting, credit card payments, and tax management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Tax Management, Real-Time Bank Feed, Bank reconciliation, and Project Budgeting are just some of my favorite features, web and mobile apps are a bonus but the cherry on top for me is that they support the Spanish language as well. Not to mention the super fast support. #### Cons Not many cons but I am just hoping for more integrations. Specifically invoicing software like Fiskl! #### Reasons for choosing Kashoo The amazing support, the mobile app, and the constant updates and feature upgrades. --- ### Good alternative to Quickbooks - Overall rating: 5/5 - Reviewer: Esther G. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Kashoo is helping us keep all our finances straight. We run all our accounts receivable and accounts payable through Kashoo to keep up with our bottom line. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like their online tutorials. I have zero accounting experience, but Kashoo's tutorials have helped us to understand what and how we need to track our business finances. I also really like how detailed it it once you get the hand of how to use it. I can see at a glance how we are doing financially. #### Cons There is a pretty steep learning curve, especially if you don't have any accounting experience at all. I found it to be very, very confusing. The tutorials helped, for sure, but there was still a lot of back and forth with customer service who seemed to get annoyed with all our questions, especially since we have NO accounting experience. #### Reasons for switching to Kashoo Because Kashoo is more robust and is a true bookkeeping software. --- ### Good alternative to QuickBooks for small biz, but no UK bank connection - Overall rating: 5/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's simple with a good user interface and has everything you need to manage a smaller business or side hustle. My accountant was able to find all the things she needed to do the limited company accounts. #### Cons It doesn't calculate VAT so it's unsuitable if you're VAT registered here in the UK. Few UK bank accounts connect too but you can upload csv. #### Reasons for choosing Kashoo We use Quickbook Online for our agency and for my other business I use Kashoo due to lower costs. --- ### Good Value for the SoloEntrepreneur - Overall rating: 4/5 - Reviewer: Carma S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been doing my books in Excel for years, but have gotten to a point where that just isn't working for me anymore. I needed an accounting software solution and didn't want to go with the one I've been using for personal expenses due to personal beliefs. Then I heard about Kashoo. It was affordable. It looked fairly easy to learn and robust enough to grow with me. I haven't used it much yet, but I really like what I've seen so far. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The software is relatively easy to use for a beginner. It also looks like something I can grow with and even pass on to an accountant once my business has grown large enough. #### Cons There is a bit of a learning curve and I'm not able to import information the way I was hoping to. #### Reasons for choosing Kashoo I discovered that Quicken supports organizations that go against by religious beliefs and do not want to have my money go toward those causes. #### Reasons for switching to Kashoo My business was getting sophisticated enough that a spreadsheet just wasn't cutting it anymore. --- ### Kashoo was the easiest web app to go to from my traditional personal computer accounting system - Overall rating: 5/5 - Reviewer: Luther J. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Very good, once I learned it all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's reliable, and stable, and it works with my older web browser ! It doesn't use too much flashy stuff, and it just keeps working. Many other web apps keep changing and need constant browser upgrades and a lot of maintenance. After that, I would say the overall simplicity, you can see everything from the top page, the user interface is not too deep or busy. The "back" buttons are very helpful, browser back buttons often get confused, or lose context. I'm an old-fashioned double-entry, journal and T-accounts type, but I have found that it is all really there, just sometimes called something else, or underneath something else. But once I found everything, I became productive in the system. #### Cons Not a con, but a feature suggestion - I'd like to have an inventory system, a parts database - is this available as an option, or is it there somewhere and I haven't found it ? I don't need anything too fancy, just part numbers and costs, I used to use a system that allowed me to keep a running average cost on items, because every time I made a purchase of an inventory item, it added to the total of parts on hand, and the total of cost for that item, and then also debited Cost of Goods Sold. At inventory reconciliation / period closing, I then did a journal transaction adjusting the parts left to an inventory asset account, at the average price, leaving Cost of Goods Sold representing the cost of the goods that actually left after purchase. Or it could be the other way around, going to inventory first and then getting adjusted to COGS, but I found that this way was most convenient, because most parts were purchased in order to make something to sell, and only certain items are ones I keep a surplus of, to weather availability issues (although that's more the norm right now). Right now I do the process described above manually. #### Reasons for choosing Kashoo It's simpler, and doesn't bog down my browser, it actually works with my older (5 years old) Firefox browser, which is important, because I have a whole intranet / VPS thing going, and changing browsers or OS is not a small thing. I need to use software once it's set up, not constantly mind its evolving needs. Kashoo is just about the most rational and non-needy web software I've ever seen. #### Reasons for switching to Kashoo I wanted to get everything into the cloud --- ### Review kashoo - Overall rating: 5/5 - Reviewer: Glenn G. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can see up to date my statement income monthly or yearly and compare, so i can adjust strategy when i want. Program everything up front bills. Find receipt paid , clients that buy on credit, when to call them. Bills to pay. Can comepair booking with my bank statement, do monthly tax payment, download documents in exel, pdf etc #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a simple to use day by day administration program. 24 hours eccess any where in the world. Get all financial information how your business is doing. #### Cons If your not good in english it will be hard to understand most instruction , like setting up certain things to get going, personaly i dont go to deep in setting up complicated administration things i dont understand, but when i have to you can get online help , only on working hours, not 24 hour. Maybe some more after hours asistance can come out handy, depens in which time zone you living. --- ### My Kashoo Experience - Overall rating: 4/5 - Reviewer: Carrie K. - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I Love Kashoo but I wish there was more help online, I'm trying to figure out how to deduct money from an employee for a garnish of wages and I thought I did it correctly but it was wrong, because I'm a really small business and have less than 5 employees I can not get any help. I also wish that the invoice section of Kashoo was easier to use. But It's way more user-friendly than other programs! So yes I like it !! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Easy to use, easy to keep track of things, like the reminders it gives in the side column #### Cons Invoicing is not that great, or it could be that I'm not knowledgeable in creating invoices in Kashoo. Wish there was more help for the free accounts, but hey can't get much for free these days. #### Vendor response Hi Carrie, thanks for the review! Kashoo offers many support options and our team is ready to help you any time you need it - by phone 1-888-520-5274, by live chat that's available from within the app, by email at answers@kashoo.com, and through our self-serve support site at support.kashoo.com. We also regularly host live webinars. You can visit kashoo.com/webinars to see what's coming up. I hope that helps! Replied December 2016 --- ### Software which solved all operational tasks - Overall rating: 5/5 - Reviewer: George D. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was using Kashoo every day and thanks to it I knew every cent is counted and on its place! Another thing I liked very much - nice reports! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Have been using this software for 2 years. In an environment of limited staff this software really helped to control cash flow, expenses, invoices, salaries etc, by only one employee (not dedicated). #### Cons From the very beginning it was very easy and logical to deploy. Learning took no efforts. It was smooth and very flexible. #### Reasons for choosing Kashoo I didn't have much time for learning and Kashoo looked like powerful but easy to use. --- ### Kashoo Online Accounting Review - Overall rating: 4/5 - Reviewer: JC B. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Again, for the money it is suitable for small companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We started using this product because the first year was free through Liberty Tax Service. Additional account costs are attractive. So cost is what I like most about the product. I do like the layout/appearance of the P&L and Balance Sheet. Also like the Bank Connect feature. #### Cons Inability to get totals within the apps modules, limited reporting capabilities, unable to filter by date, name, detail, etc. Wish this product was a bit more robust, so that exporting to Excel wouldn't be necessary. #### Reasons for choosing Kashoo Free first year --- ### A complete financial solution with custom support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Kashoo has made accounting simpler for us, specially with custom financial management support by Kashoo tema makes this application perfect for small companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Management of project expenses, payroll expenses & cashflow management are so simple to use with Kashoo. #### Cons Using invoicing system and tax implementation for countries outside US is not that friendly. --- ### Great accounting software that does everything I need - Overall rating: 5/5 - Reviewer: Zev S. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it to run several businesses. It is easy enough that I can use it myself while running my business. I can send invoices and take payments. Whenever I have a question, I can chat with customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive design. Clean and uncluttered layout. Everything just makes sense. Customer service is fantastic! #### Cons I would like to see updates more frequently. --- ### Kashoo Online Accounting - Overall rating: 5/5 - Reviewer: Daniel R. - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Kashoo is one of the small companies that is competing with the big guys. Their support is fantastic, their product is easy to use and constantly updated for features and usability. You can do it from your desk, from your tablet, or from your phone. Personally I do all 3! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple and does almost everything the giant products on the market do. #### Cons Really could use some more color. But that's just me, I like color. --- ### Easy and beautiful! - Overall rating: 5/5 - Reviewer: Robert F. - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered I really like being able to do everything on my iPad. I also love the customer service by phone is key and email is great to. Finally I love giving password to my accountant and I'm done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iPad app #### Cons invoicing is a little fussy and the graphics are a little complicated. Need to make it easier to identify and manage unpaid and past due invoices --- ### The only real alternative to Xero - Overall rating: 4/5 - Reviewer: Ran M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Kashoo for a few weeks now. The product itself works great and is easy to use, though some features could be more intuitive (double taxes for e.g.) Support is awesome - and the solution is highly configurable. I have tried Wave and Quickbooks before - If you are in Canada - this is certainly the way to go, as this has Canadian payroll integrations built in (hint: there is more than payroll provider you can use !) This is the only real competitor to Xero (which I haven't tried). Amazing! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - So far - everything is configurable - Great online documentation - Integration with payroll - The service is amazing #### Cons - Some features are not out of the box or not intuitive enough, so you have to ping-pong support even after browsing through documentation. Luckily, support is amazing and answers politely, accurately and within a few hours. e.g.: - Double taxes which apply in some provinces - was able to figure it out with support - French Invoices (hey, we're in Canada and Kashoo is Canadian!) - was able to figure it out with support (had to do the HTML myself, but the tool permits that which is better than Quickbooks and Wave I have tried before) --- ### Flexible software - Overall rating: 5/5 - Reviewer: John J. - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered One of the really good things is that you can use the software in a simple way but it can also grow to include more features. Means that you can get to grips with bookeeping and add function as you and your business grow #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's flexibility --- ### Kashoo for a small company - Overall rating: 4/5 - Reviewer: John H. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Top draw other than above. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s very user friendly, fairly priced and always available #### Cons Email function needs fixing (can’t send email invoice without getting rid of > this at the end of address ) in field. Reporter problem to no avail Also, it would be nice it store scans or have a folder on customers. Otherwise, very good. --- ### Excellent Customer Service is their Winning Point! - Overall rating: 5/5 - Reviewer: Nicole L. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love this app because it is - simple to use - no technical skill needed - IOS app to record the expenses at any time #### Cons This is not a must but if it can be done then it is perfect. Need to integrate with Payoneer.com --- ### Very good app with affordable price - Overall rating: 4/5 - Reviewer: Roongnapha S. - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered I do appreciate your application, it's easy to use and track. anyhow, there are more functionalities that I really need. - need to have a weekly income vs plan graph feature , we can put our monthly plan or yearly plan of income then app can breakdown into weekly target. then graph help compare the income and the trend of the plan in each week. So, people don't need other financial app to fill their target vs actual just to see the trend of their planning. - need the mass update on the payment status. i have a problem when i have to change status from 'due on receipts' to "paid" , this is when i need to update 10-30 transactions at one go.Or you may have solution already only that i didn't know. So, you can suggest if you have solution in place. - for the export file to Excel, anyhow the database does not filled in every cells, since you will keep some cells blank if they are the same category e.g. terms of payment account. i have to use excel function to fill all cells before i can do a pivot table to analyse my data.This pre work with filling all cells really waste my time. i need a complete database exported. So, that i can filter or pivot right away after exported. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Making it Happen with Kashoo - Overall rating: 5/5 - Reviewer: DAVID P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The cloud based operational system enables access by key partners as well as the ability to enter current information, regardless of time or place. Under Kashoo Features the "Create and track project costs" has allowed us to monitor multiple discrete activities in a singular fashion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kashoo's user friendly, intuitive layout and extensive support base enables a novice to get up and functioning in a relatively short time frame. #### Cons The addition of a budget segment would enable a nice comparative feature. Currently I am unaware of such an feature in Kashoo. ## More reviews [Next reviews](https://www.softwareadvice.com/financial-risk-management/kashoo-profile/reviews/?page=2) --- Kashoo Reviews, Pros and Cons - 2026 Software Advice