GoodAccess

RATING:

4.9

(95)

About GoodAccess

GoodAccess is a cloud VPN with zero-trust access controls specially designed for small and medium businesses. Developed with simplicity and ease of use in mind, GoodAccess is a secure remote access solution that interconnects remote workers, applications, data centers, clouds, and offices via one resilient virtual network. No hardware or complex setup is required, as the platform is fully cloud-based and is deployable in less than 10 minutes.

GoodAccess Pricing

Create a free account to try all the GoodAccess features during a 14-day trial, decide what suits you best and continue with a paid plan (Essential, Premium, Enterprise). ESSENTIAL Dedicated Cloud VPN with Static IP whitelisting - $7/user/month - min. 5 users - 1 dedicated VPN gateway with static IP in 35+ worldwide locations included - Threat Blocker for online protection - 2FA - Split tunneling and more... PREMIUM ZTNA - Zero Trust Network Access for multi-site & cloud businesses - $11/user/month - min. 5 users - Essential package + zero-trust access control, SSO, clouds/branched connector and more. ENTERPRISE Enterprise features and Premium 24/7 support for large organizations - Pricing on request - min. 50 users. - Advanced package + 2 dedicated VPN gateways, 5 clouds/branches connectors and more. - Priority support

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

GoodAccess Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GoodAccess

1 - 5 of 95 Reviews

User Profile

Marek

Verified reviewer

Program Development, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Premium VPN service at $1.9/user – excellent!

Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.

PROS

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

CONS

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Vendor Response

Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team

Replied March 2021

Michael

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

A great value VPN at a reasonable price

Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.

PROS

I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team.

CONS

I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers.

Reason for choosing GoodAccess

The feature set was in line with what we needed to accommodate our work and client needs.

Reasons for switching to GoodAccess

Customizability and value

Kim

Pharmaceuticals, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

GoodAccess

The system provides access to other systems and is a consistent product.

PROS

GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful.

CONS

Updates can be challenging at times but have been successful.

stephen

Oil & Energy, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Very good to use and stable vpn

Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4 months ago. this vopn is helping us improve our security and also improves our conenction

PROS

Easy to configure. Agent is stable(connects when you want it to) and beautiful MS SSO intergration Access control MFA on login Internet connection is good when connected to the vpn

CONS

Support chat is only available week days 8 to 5 cet

Reason for choosing GoodAccess

Not expensive, and has very manuy features, good value fo rmoney. allows smaller group startt subcripiton pakage of 5 memebrs which is very good

Paul

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

VPN of choice for our Remote workers

Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

PROS

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

CONS

Wish they offered custom packages for fewer than 10 users needing access.

Reason for choosing GoodAccess

Better Value, customer support and offerings.