About Lightspeed Filter

Designed for school districts or hybrid learning environments, Lightspeed Filter is a cloud-based web filtering that protects students from online harmful content. Lightspeed Filter utilizes advanced AI to automatically detect and block millions of inappropriate, harmful, and unknown sites, images, and videos across all school devices.

For Youtube content, Lightspeed Filter provides a priority filtering engine, SmartPlay, that allows schools to block millions of inappropriate videos and thumbnails recommended by YouTube. Built-in policy controls allow IT administrators to block or allow certain content by grade level, class, individual or group identities, or sites. IT administrators also have visibility to all online student activity with net...


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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Lightspeed Filter

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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August 2020

Kevin from Riverview Charter School

Company Size: 51-200 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

Lightspeed Is a Great Company

Pros

The support is exceptional for this company. It's chat based but they are extremely responsive and are able to assist remotely for quick fixes if issues arise. The product is easy to implement and robust in features. The granularity of reporting is just what we need to so we know the who, when, and what of our student internet access. I sleep easier knowing the lightspeed content filter is helping to protect our students.

Cons

There are many levels to this software and it can get quite complicated if you dive deep enough. Again, support is top notch so this is not really an issue.

Reasons for Switching to Lightspeed Filter

We needed a more effective and detailed solution.

July 2020

Maria from Tandem Friends School

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Easy to use

Overall we are very happy with the product. Relay support team is very supportive.

Pros

Relay was pretty seamless to set up on our managed Chromebooks. The only small complication we had is that we are also running the Relay Rocket on campus, so on-campus filtering had to be tweaked a bit. Parents LOVE that their childrens' school-owned devices are being filtered while at home.

Cons

We really wanted to be able to use the DNS filter for BYOD on campus when we first implemented Relay, but it simply wasn't granular or customizable enough.I believe there is now a new feature in Relay Rocket that would allow us to do this.

Reasons for Choosing Lightspeed Filter

We already had the Rocket and I was happy doing business with Lightspeed, and we were satisfied with the cost.

July 2020

Manvel from East Stroudsburg Area School District

Company Size: 501-1,000 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Lightspeed Relay Review

Relay has stood up well filtering our student Chromebooks when on-site and off-site. This was especially true during the 2020 pandemic that forced the closure of our schools.

Pros

The most useful features of Relay that I use every day are the reports that I have automatically sent to my inbox every morning. From them, I can quickly check for inappropriate content and re-assign the category if needed.

Cons

We had some difficulty initially with user name resolution with the complicated design we used. If simply deploying Relay "out-of-the-box" you should not run into the issues that we did.

Reasons for Choosing Lightspeed Filter

Ease of use and setup.

Reasons for Switching to Lightspeed Filter

We made the switch to Lightspeed many years ago when our previous content filter solution was no longer effective.

July 2020

Brad from Ogallala Public Schools

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Relay for Chromebooks

If you have chromebooks, then a product such as Relay is a must have. I literally do not know how we would manage our student's online activity without it.

Pros

The ease of pushing the Relay extension to our chromebooks has been the biggest benefit. Once we set up the configuration in our Google Admin our chromebooks automatically install the software and the students online activity can then be monitored and adjusted.

Cons

We created two buildings in the Relay system in order to customize settings based on grade level. However, the process of moving large numbers of students from one building to another is cumbersome.

July 2020

Tammy from Webster Area School District

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Relay & Chromebooks

Relay improved so much that I implemented the software district wide. It works very well for us and allows me to easily manage sites for my users.

Pros

We went with Relay because we needed a software that could filter my Chromebooks, which it does very well!

Cons

With every new software title there is a learning curve. However, the tech support made the implementation as smooth as they could.

Reasons for Switching to Lightspeed Filter

They did not filter Chromebooks. I previously had used Lightspeed, but after 3 years of a different product we went back!

July 2020

Thomas from Port Aransas Independent School District

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Complete Package

Relay has allowed me to better protect my users and network from questionable content on the web.

Pros

Everything about this software is wonderful. Ease of use, data collection, reporting, etc. I have used several types of filtering software in my career and this is the best by far. Being able to drill down from a user or from a site is simplistic and insightful.

Cons

I have found no areas where I have had to call for support. No cons for this product from me.

February 2020

Nigel from iNam Concepts

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

It's a no brainer!

Lightspeed have been amazing and very proactive to introduce new features based on customer feedback. The product is very reliable and the flexibility of it being based in the cloud has enable a more proactive approach to keeping children safe online.

Pros

Relay has been an amazing transformation from a locked down, unreliable on premise system that has now enabled more proactive monitoring on top of the filtering.

Cons

There's nothing not to like about it, everything you need is there.

July 2020

Mike from East Bernstadt Independent School

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Best in Class!

Reduces overall web traffic by filtering the majority of non-business related and unwanted bandwidth hogs such as ads, social media, and casual streaming. Helps us concentrate our usage to the task at hand.

Pros

I love how the software continues to have features and security added with each update.

Cons

The only drawback is deployment of updated client app and/or extensions. Should automatically update when made available to all clients.

July 2020

Robert from Woodward Academy

Company Size: 201-500 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Gets the jobdone

Setup and configuration were a breeze.

Pros

Setting at home filters that run by time OR location, no special browser needed, robust blacklist and whitelist features.

Cons

No YouTube category filtering for iOS. Relies on the Relay app to be installed (we've had to prevent users from uninstalling apps).

Reasons for Choosing Lightspeed Filter

Less friction with current environment.

July 2020

Lidiya from Eden Prairie School District

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Focused on Customer

Relay continually improves and offers the best customer service experience in comparison to many competitors.

Pros

Very geared towards providing the best customer experience with highly customizable backend, great customer service model, and easy accessibility for support.

Cons

It is hard to implement various syncing tools at the same time. Due to nature of k12 and being a hodgepodge of devices and MDMs, it would be great to be able to partially sync directories based on criteria.

Reasons for Choosing Lightspeed Filter

Best pricing, best customization, unparalleled customer service.