It is an easy product to have, excellent integration with other Sophos products' metrics. Overall Sophos include a lot of features that make XG firewalls, especially XGS firewalls, an excellent option for companies from small to mid-size.

Integration with Sophos products ecosystem. Easy to use and configure, Cloud management, SD-WAN, and VPN orchestration. Unlimited VPN options with no additional licenses needed.

By far logs and reporting must improve dramatically. The competency is better at this point.

I know having a firewall is important to protect a business from the outside. These work well and while you do need a subscription they don't turn into useless bricks if it expires.

Some of the features take some time to learn which should be expected.

Not good. Used it for a year, before that used Kerio Control, after many problems and failures went back to Kerio.

Support is good, also the warranty. Bought 2 XG 210 appliances for HA, had to replace them on warranty 3 times, it was done without issues. Antivirus and overall filtering is good.

Used it on versions 15 and 16, each update broke something, even minor ones. HA in paper sounds good but it was a risk, almost every time we updated it crashed and had to force a restart. Interface is slow and poorly designed. Its almost impossible to get a clear view of what traffic is passing in real time. Overly complex and limited at the same time.

I realize that it sounds overall negative, but I do actually expect to have a positive term (committed to a minimum of 3 years). Learning curves are inevitable. I really enjoy the flexibility, the power, and the ability to keep multiple firewalls in sync with each other. Security is complicated, and so far I feel like it will get the job done, and done well.

I feel pretty confident in its ability to keep the network secure. Ours is connected to the Sophos UTM and Endpoint Protection software, and I do really like how they are able to talk to each other. There is good amount of customizability, and since switching to Sophos from our previous vendor, I've enjoyed that ability to better differentiate the networks and even time-based access on a per network basis.

There's a few things I wish were different. The biggest gap is that it doesn't have any sort of mDNS reflector. Our previous router had that, and needing to configure a separate server for that purpose has been far more involved that I would like. If the router had the feature built-in, it would bring me much joy. The other big one is the logging. It's really designed more for a business environment where you "trust" your employees. So the logs aren't designed to help you figure out if someone is trying to break rules, but rather to find potentially compromised devices. Since I work at a boarding school, we really want to work with the families to correct bad behavior, not just set up some obstacles and walk away. And then, coming from Ubiquiti, I have found the interface cumbersome to understand. It's taken a fair amount of getting used to. While there are many features, I feel like I have to do a lot of clicking and hunting to get changes implemented, confirmed, and troubleshot.

We've gone from a single firewall to 11 across multiple locations. They have done right by us.That said, in 2022&2023 they raised their product pricing multiple times with 2023 being a much higher than inflation pricing. I think they need to reconsider this level of price increase considering they are not yet competing in the top tier of firewall manufacturers.We will most likely stay a customer of theirs but I don't see as many new customers because of this price hike. If there is any more price increases we will most likely start looking around.One last thing on pricing. I rated this review solely on our purchased amount for firewalls. If we had it to do over again at this new pricing, it would have been more like a 2.5-3 star rating.

The feature set of their firewall product line was a great value and I also use their free home product at home because I am that type of IT nerd.

Going into the product I knew it wasn't considered a top tier product. Over the last few years they have made really good improvements but they didn't do the best at providing free training on these changes.The VPN client is adequate but needs to be enhanced to what others are capable of for multifactor. Their token based option to me is just OK.

Protect Endpoints, Servers, and Users from bad guys. Implementation was very easy using the implementation support we purchased, has great feature set and value for the money compared to competitors, tier 2 support is great, although the engineers have thick accents.

I like the tier 2 support, which was well worth the extra cost, they have been able to solve issues fairly quickly. Has everything we need to protect our users and endpoints. This is a zone based firewall. We went from having about 300 firewall policies on the Cisco Meraki to about 125 on the Sophos. Implementation was very straightforward with the implementation support.

Lacks Azure AD for SSO support, lacks secure DNS support, the Multifactor implementation for the SSL VPN needs work (requires you to enter the MFA code as part of the password, would rather have an MFA box to enter the code instead), the technical support engineers while highly capable to assist with issues have heavy accents making it difficult to understand them

Absolutly fine, configuring certain features and getting used to the way Sophos does things can take time but once you know your way round the interface it's fine.

Some nice changes in version 19 compared to previous versions makes it alot easier to use and manage - sophos central has improved a ton for management.

HA failover can be a little slow in certain scenarios, local DNS server options are non existent and support is alot better through resellers.The onboard Wireless controller is really lacking options compared to managing them through Sophos Central

Overall the Sophos xg firewall have helped our business tremendously and due to hassle free administration and management it is been company wide.

Ease of deployment and overall administration of the devices.

EOL of devices is 5 yrs which should be increased

As an administrator level, I have had good results offering and implementing XG Firewall Sophos, first with an easy installation, in addition to the equipment configuration and the different nat rules, it also has a very intuitive and friendly interface in which you can make any configuration for keep your network more secure, compared to other equipment such as Fortinet, Sophos at the moment of its installation in the network of your company, in the dashboard it shows the statistics of attempted attacks that are being registered, and not only shows that, it shows more description such as the ips of where they attack you, what type of attack is the one they are trying to carry out, there is no vulnerability if the equipment is properly configured. Best of all, is the synchronization technology, since you can have a centralized console to manage more than one XG Firewall, this central console, you do not need to be in a VPN to enter your firewall, from the centralized console you can access your equipment without any problem.

It is very easy to administer, with the best security against attacks on your network, keeping your equipment always updated from any type of attack, the web interface is very friendly in which you can manage any rule to keep your infrastructure more secure.

There is nothing I don't like about the firewall.

you can meet all business requirements with Sophos XG

makes managing network security easier with all-new navigation.

The firewall works very well, you just have to know how the product works and adapt it to the needs of each company

Le rapport qualité/prix comparé à ceux des autres marques offrant des produits de cette qualité fait de Sophos un très bon choix en matière de pare-feu.

La gamme XG des pare-feu Sophos comporte des produits de qualité et aux performances très élevées. La gestion intégrée des Access Points Wifi pour le mesh est un plus intéressant pour les environnements comportement de nombreux AP.

Les sites devant permettre la gestion distantes des équipements est actuellement très lent et compliqué à utiliser.

Migration to XG firewall was quite tedious, but it was mostly just because we was moving from "stupid" firewall to NGFW. Otherwise XG is one of the better solutions on the market, with greate value and whole portfolio of network products.

with SOFOS v19 i cant say there is much to improve atm.

It is one of the best firewall to protect organization network from malware. With policies configuration you can optimize your internet links utilisation or restrict users from web and application access.

It helps to protect organization network from malware and virus attacks.It also helps to optimize internet uses by its load balancing features.We can configure group or user level policies to restrict web access.

It's advanced features helps to protect organization network in best possible ways. So nothing to dislike it from my side.

Ha aportado el control total del perímetro en la organización.

La integración en los procesos de la empresa fue lo más fluido, así como la implementación de nuevas capacidades incorporadas en el firewall que se ajustan a medida en la realidad de hoy.

Si bien la interfaz es amigable, podría ser más fluida .

Sohpos have a very bad customer service. When you will on the toll-free number that is only for ticket generation they will not provide support. After your ticket generation they will call you 10 to 12 days later for your query or solution. I am totally unsatisfied from the services

Nothing is good in this firewall. When you require support they only generate ticket that time they cant provided the support

functionality is not good everything is not working unfunctional. Firmware is too slow. login takes too much time

We are using Sophos xg firewall since last 3 years. It is helping us to optimise bandwidth uses, restrict user's web access. It is also helping us to protect our organization network from malware attacks.

1) It protects organization network from malware attacks. 2) It helps to restrict web and application uses. 3) it helps to optimise bandwidth uses. 4) It's load balancing feature helps to use both primary and secondary links simultaneously. 5) It has option to automatically switch to backup link after primary links gets down.

We are using Sophos xg firewall since last 3 to 4 years and we didn't faced any single issue with it.

The sophos firewall log system works very well. Thanks to this feature, I can see everything and every step every user takes. This makes our job easier.

If you want to set or create a rule, the assistant provides ease of use to the user and more stable rule creation is provided.

my least favorite interface needs further development and more features to be introduced in response to competing products.

Outstanding Firewall, that allows you to tie in the Sophos Endpoint/Intercept X/EDR solution. To protect your organization from Endpoint to Firewall. The product line has been winning many awards this past year.

Probably one of the best keep secrets, that once people find out about it, and do a trial. They fall in love with the solution.

Overall a good investment to protect your network against attacks.

The product demo was amazing and the team really liked the product. It's easy to implement and comes with number of features.

based on appliance size if you turn all the features on it can become a bottleneck hence one needs to be very careful.

Bandwidth control, intrusion prevention and network security

The indepth reports on the users activity with ability tonrestrict access to specific network resource in a user friendly interface.

The enduser access to their usage report. It would be great if the user can have a portal to check on activities on their account

Sophos XG Firewall ties in very nicely with our Endpoint solution from Sophos, it allows us to utilize Sync-Security, between all the Endpoints and Servers, working directly with the XG Firewall to protect all the managed devices.

Takes a little time to set up, support does an excellent job of helping and support with any new changes. Once it is up and running you and monitor and maintain everything thru Central.

These little boxes are a breeze to configure not quite a plug in play but pretty close

The site itself if you have to log onto Sophos website it is just slow it works and works well but be patient

Sophos is one of the best UTM devices in the market and it is a reliable product. we have been using it in our remote offices to control internet traffic and it has never let us down.

it has all UTM features in a single box like web filtering, IPS, anti-virus, URL filtering, application filtering, VPN and even anti-spam. the GUI is very user friendly and you can easily navigate through basic features without any training or tutorial. the software updates are regular and easy to deploy. web and URL filters are simple and straight forward to apply and works the way you want them to.

the only drawback is lack of local support in different countries and lack of training material and training centers available to users.

It doesn't slow my PC and protects it from virus

I havenot had any issue. This is the best software I have used.

Have Sophos XG and fount it esay of use, very robust in user management, aplication and web filtering, the logs system also work very good.

Sophos XG has a complete web adn application filtering, also the reports are very usefull.

like many firewalls, does not work with ultrasurf