About Ballbutton

Ballbutton is a club management software that helps organizations streamline operations related to the management of payments, bookings, lessons, programs, memberships, point of sale (POS) transactions, marketing emails and more. The solution lets organizations manage reservations for golf tee time, swimming pool, tennis racquets, yoga mats, cycling sports, lessons and other facilities or courts. It also allows trainers to schedule classes and handle online lessons.


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Supported Operating System(s):

11 Reviews of Ballbutton

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

August 2021

Victor from Upper Dublin Sports Center

Company Size: 51-200 employees

Industry: Recreational Facilities and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Managing DIrector

We have grown as a company post Covid closure and BB has helps us tremendously.

Pros

Its is built on a modern platform with a very professional look. Ball Button clearly understands the complexity of our industry and has provides many solutions that have helped tremendously. It has expedited all of our processes.

Cons

Change is difficult for all business. Ball Button assisted us throughout this process. Due to regional differences (East Coast vs West Coast) we have different names for certain activities. It was challenging to understand and label our activities with the labels in BB. All was learned and corrected in a short period of time.

Reasons for Switching to Ballbutton

Club Automation did not provide us the flexibility we need to operate our business in the manner we felt it need to be done. Cost was a major issue as well.

Response from Ballbutton

Replied August 2021

Thank you, Victor! We will always go above and beyond for you!

January 2021

Molly from Montauk Downs Tennis

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Ballbutton for the win

My experience with the [SENSITIVE CONTENT HIDDEN] has been nothing but positive. I can’t recommend him and ballbutton enough!!

Pros

Easy to use. Quick. Accessible on phone, laptop, and iPad. [SENSITIVE CONTENT HIDDEN] and support team are ALWAYS there if anything came up. Payment system is integrated within platform.

Cons

Integration was very simple, everyone had an easy time getting used to the new software. Nothing negative to report.

Reasons for Choosing Ballbutton

I chose ballbutton bc of my FaceTime call with [SENSITIVE CONTENT HIDDEN] that involved a product run through in real time. His excitement and love for his product was clear. There were also many new developments in the works. I wanted to be a part of the wonderful ballbutton community.

Reasons for Switching to Ballbutton

To quicken the process, allow pros to see their schedules, have customers get notifications

December 2020

Derrick from Bellevue Badminton Club

Company Size: 11-50 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Feature Packed Reservation Software

The overall experience with BallButton has been great! The customer service is superb! Even though we have run into some occasional bugs with some features, their customer service replied immediately and fixed the problem quickly.

Pros

BallButton is easy to use but does take some time to get acquainted with all the features it provides. Having a club that has multiple locations with different hours and court layout, BallButton was able to accommodate our unique guidelines and regulations we have with our members to ensure fairness and efficiency.

Cons

Aside from some bugs in some of the newer features, there isn't too much to complain about. I do wish that some of the design elements would be geared towards other racket sports as well since it is mainly focused on tennis.

Reasons for Choosing Ballbutton

Customer service was better than all other platforms. Price was not the cheapest but the customer service was much better than the cheapest platform. Also, the speed of the cheapest platform was too slow. At times, the cheapest platform would take minutes to go from page to page while navigating through the back-end of their settings. Ballbutton had the features we wanted, it was fast, and the customer service was excellent!

August 2021

Brent from Oklahoma City Golf And Country Club

Company Size: 201-500 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

A great product

Very awesome, overall experience

Pros

The software is very user-friendly. It does not take long to get the hang of the software

Cons

We haven’t come across any pitfalls that haven’t been fixed or dealt with.

Reasons for Switching to Ballbutton

Not user-friendly did not have convenience of the app.

Response from Ballbutton

Replied August 2021

Thank you for the kind words, Brent!!

December 2020

Rikus from UCLA

Company Size: 1 employee

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

No Brainer

Have had great customer service throughout, New features regularly added, Open to feedback and customizing to indivual scenarios

Pros

Very wide range of features Great visual design Great management Ease of Use

Cons

None really - slight learning with with anything new but haven't had any issues

Response from Ballbutton

Replied December 2020

Rikus, thank you so much for the feedback! We appreciate you business. Customer satisfaction and customer support are paramount values for Ballbutton. We are happy you love Ballbutton!