BookSteam
About BookSteam
BookSteam Pricing
14 Day Free Trial (no credit card required), after: $19.95 - 1 Staff / 2 Locations or $29.95 - 5 Staff / 5 Locations or $49.95 - 10 Staff / 10 Locations or $79.95 - 35 Staff / 35 Locations Custom plans are available (contact us for a quote).
Starting price:
$19.95 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for BookSteam
1 - 5 of 94 Reviews
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Absolutely tremendous
Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.
PROSAbsolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.
CONSWhen I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.
Sarah
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Booksteam - simple, efficient, and effective
Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.
PROSVery easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.
CONSThere isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.
Reasons for switching to BookSteam
Much better price and we weren't having to pay for features we didn't need/want so that we are now paying for what we want and actually use. Customer service calls/emails are helpful instead of constantly being sold to by former companies we tried.
Stacy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2019
Customisations & Functionality
Fairly a straightforward and easy online system for bookings but limited choices of customisations
PROSEasy and simple for users to select respective functions or to set up the back end maintenance
CONSLimited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars
Reason for choosing BookSteam
Cheaper and easy for new and small business set up
Jacki
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Perfect solution for our Nail Salon
Overall, BookSteam has delivered exceptional value to our business operations and customer relations. It provides a professional touch to our booking system and we're pleased with how it helps our Nail salon run more efficiently.
CONSIt took a bit of time for my entire team to get used to all the features available on BookSteam, but once they did, it became an essential part of our daily operations.
Vendor Response
Thank you for your feedback Jacki!
Replied January 2024
Ekaterina
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
The best booking software for the lashes business
I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.
CONSOne thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform.
Reasons for switching to BookSteam
Price increase