We started with Chirofusion in October of 2015 with the launch of the site. The site was helpful for a new practice with no onsite billing staff. The growth and improvements made since then has made this a rockstar of Chiro EHR! The billing and A/R section is designed to flow well from start to finish. We were able to free our practice of a billing company that costs a lot of money for minimal work.

We just started our online intake forms. You guys continue to rock at chiro EHR! Thanks for keeping our overhead low by creating a great software! No extra staff needed and cuts down on computer time. I spend more time treating!

There are time of the day that the site runs sluggish.

This software is so easy to learn and use, truly user friendly!! The Support Team at ChiroFusion is fantastic as well, easy to talk to and very responsive. They are very personable! I like that I can access the software remotely from anywhere!! I don't have to be at the office to get work done or check on payments. Also, it is so inexpensive when compared to other software options that have similar features/options - you get more for your buck with ChiroFusion.

I honestly can't come up with an answer to this question.

Mid. The provider side was good, but the front desk side presented issues for staff

Ease of documentation. I was able to create excellent daily notes

Front desk software was very difficult to integrate

The help is great, the EHR is great but overall if you use paper and have a biller then rest assured that they will not use the billing, you wont use the calendar, which means you now still have to do a lot of scanning of paperowork to have the information accesbile and a lot of uploading still to send paperwork to your biller. Overall, its a flashy looking software that is behind in todays time for integrating with other calendars and software. Even having text expansion is not thru them. they use textblaze.com (free for everyone to use BTW) which means you have to remember the little shortcuts you make instead of having buttons in the software so you dont have to. I really wished i would use this software but its a lot of work and memorization to stay organized. My paper way might not be as pretty and detailed but id rather have that then extra work which is what you get with this software. This review will save you the $500 set up fee that they will NOT give back to you. Youre welcome.

the EHR portion is good and thats about it

1. The calendar is totally a disaster. If you use google calendar and dont think its great then use the one with chirofusion and you will run back. The ease of accessibility on google on your phone to see what your day looks like is paramount to a business. With chirofusion they tell you to go on your phone browser, go to the site, log in and then go to the calendar. For that reason alone this software sucks. Totally useless because it makes life so much harder. If you have a biller then they will all tell you that the billing section, although it looks great on the demo, does not work well for them. They did whats comfortable for them and ignored what the billers really needed. 2. No phone app. at least if they had that with access to the calendar I wouldnt be here writing this review

Truly enjoyed the training and use of the software. It was intuitive to learn and they are constantly updating the software at no extra charge. Customer service is excellent!

Love the ease of using ChiroFusion and the customer service.

Not much to dislike! I am pretty happy with all the functions and ability to print super bills.

I like that it is cloud based and I can access the software anywhere. If I want to call a patient in the evening I don't have to write their information down I can add a task into the software and open it on my computer at home after I have put my kids to bed. I like the layout of the software. It is very intuitive. I like that the developers are constantly working to improve the product.

Checking out a patient/charging their credit card requires getting completely out of whatever you are working on and the process is clunky to use the OpenEdge through Chirofusion.

This software was easy to launch and start using right away. It makes a decent note for insurance when needed. Stays up to date with no downloads required on my end since it is web-based.

I like that ChiroFusion is web-based. That way I don't have to maintain a server. In my last software, our computer working as the server crashed, and we were without an EHR for the day and lost data because of the frequency of backup. I can even log into ChiroFusion at a screening and look at my schedule and book appointments live. I like the option of text and email reminders, and the option for online scheduling for patients. The macros work pretty well. Billing is straightforward and easy to use. New update coming soon to make it even better.

Scheduling a new patient needs info and can take a few minutes. If a patient has been to another office with chirofusion, they can't use the same email address. A little sluggish at times waiting for billing reports.

The transition from my previous software to ChiroFusion was pretty seemless. The support is very good and they are quick to respond to any problems I have.

The software can be set up with as much or as little as needed for your specific practice. You aren't forced into having expensive add-ons that you wouldn't use. As a single practitioner this was what I needed where other companies made you pay for a "system" no matter the size of the clinic which had many pieces that aren't always needed.

The only issue I've had while using the software over the past year and a half has been some slow processing but only in the billing portion of the software. It's all online so depending on your internet speed things may be faster or slower but since this issue only happens while switching screens in the billing portion it seems that is something that needs to be addressed and I know based on email communications from ChiroFusion that it is something that will be getting updated soon.

Easy of use in patient care documentation and the management of good, clean medical records is of vital importance and ChiroFusion delivers on that need. The ability to capturing all services for increased revenue has made the old superbill system obsolete.

ChiroFusion's method of documentation is by far the easiest and most thorough of any Chiropractic software on the market. The thoroughness and explanation of care is excellent for both patients and insurance carriers. The best part about ChiroFusion is the ease of use by the doctor and staff to document care provided and the ability to capture and bill for all services provided. ChiroFusion makes it easy to justify patient care plans.

Click boxes could be made more sensitive. Having to be exactly on the boxes sweet spot in some areas slows down the documentation and use, but it is only in certain areas.

Online access and notes are good. Billing and payments are also easy to use.

Scheduling for large clinics is not great

It has been a great experience. Everyone in our office that uses it thinks it is easy.

It’s easy to use and to learn how to use

Some features missing that I would like to have

See above cons list.

1. Value 2. Gui is pleasant, but needs personalized features for placing buttons and themes.

1. Login is redundant with TOS checkbox. 2. No way of saving templates 3. No way of duplicating dates of service 4. No customized features to change themes out button placement 5. Patient search is terribly limited.... Please adopt practice fusion input method for patient search. 6. Icd10 search could improve. I use Google first then import code into CF.

Very good experience, the customer service is top notch. They always respond very quickly and if they do not have the answer, they always redirect to the person that does!

Very easy to use and to learn. I like how everything is integrated together, makes it quick and easy to use.

Macros could be built into the software. Also should be able to add/customize orthopedic exams.

Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!

First off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.

I'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.

An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program.

The ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through.

I don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice.

ChiroFusion is very straight-forward and has great features that will help us run a smooth practice. The onboard training is very in-depth and helpful so you are ready to go!

My least liked thing is that there is not current function to allow patients to update their subjective when checking in on the tablet.

My reports are well organized as are my notes.

The notes and reports are outstanding. The printed version of them is easy to read and very thorough.

I am unable to use the same CPT code twice in the same date of service. For example the L3020 cannot be used as a right and then a left. This when I enter it in through the SOAP notes interface. Some CPT codes are not available, for example I supply TIPs for canes for certain patients. It would be nice to be able to add that CPT code into the system. So maybe some customization on my end would be nice. Also, when doing appontment reminders via email you cannot use the same email address for a spouse or child. Often in a household one person is designated as the home care coordinator and he or she handles all dr apointments. That individual should be able to get all email reminders for family members.

They have been absolutely amazing to work with, truly couldn't ask for anything better. The initial contact was with the [SENSITIVE CONTENT HIDDEN] himself, which to me speaks volumes for the company. He answered all the questions we had, which was a lot. Once we made the decision to switch, it's been all hands on deck from them getting us set up, building the system and the training sessions were amazing. The doc in our office has never had to do electronic documentation or billing so this was a complete overhaul for him. The training was so thorough that he picked it up right away and he's doing amazing. Cannot stress enough that this is the most amazing system ever!

This is by far the most user-friendly system I have ever worked on. I have gone through 4 EHR upgrades with different offices and this one is hands down the absolute best. No comparison.

Nothing yet. Everything is very user-friendly and built in a way that makes sense.

I've been using ChiroFusion for a few months. I think they have a great platform, and can improve upon it even further. I would recommend this more to a smaller, one-two doc practice, and in fact I just did, but it becomes pretty expensive when you have multiple practitioners that are all part time. I think they should have a max price per practice if you have more than say 3 practitioners. I really look forward to them hopefully implementing some feature requests that I suggested.

Easy to use. Easy to learn (at least for doctors), a bit more difficult for front office (billing, etc) Web based, no need to store info in your computer. Access anywhere. Quick response from support team when you have questions. Built in credit card plug in. Ability to do recurring charges for plans if that's what you do.

-Inability to add/edit things you want, such as, adding an ortho exam if they don't have it. -Lack of feature request implementation: if you want something added to it, not likely going to happen. -Expensive when you have multiple doctors. If you have a doc in your practice coming in 1 or 2xweek, you still have to pay the full price to be able to bill under them. -Apparently, inability to export all your patients data (med history) with a click of a button if you want to leave. You have to click on each pt and export data individually. Imagine if you have 2K+ patients, exporting one by one! -Only good for chiros, no acupuncture built in format. (though you can type your own and paste into forms) -No built in PI report format. -No built in addendum format.

Reasonable cost, ability to both click documentation fields or write out description, possible add-on text reminders, recreation of new note from previous note, patient care plans that track remaining visits, easily usable outcome assessment

Occasionally patient's names appear on the schedule when they don't have an appointment, billing doesn't generate a statement for every person with a balance due, walk out receipts are too complex, cannot look up patients by phone number, cannot generate a prescription for PT or X-rays.

We, like many other practices, were stuck with overpriced, overly complicated and bloated software simply because it's what we had grown comfortable with over the years. What made us consider a change was the constant need for pricey updates, compliance issues, server costs and an ongoing cost for tech support. When the search for an alternative began, ChiroFusion kept coming up as a truly viable alternative so we requested a demo and were blown away by the friendliness, responsiveness and knowledge of ChiroFusion's staff. Within a week we were trained and up an running with our new software. If we ever have a question support is included and very responsive to our requests and the constant improvements means the software just keeps getting better! We now save over 70% monthly in operating costs and are a leaner and more responsive practice that can spend all of our time on patient care and none of our time dealing with software and technical issues.

Ease of use, exceptional support, low costs, every feature a chiropractor may need is integrated and automated. Once a patient is set up you can go from entering SOAP noted to filing a claim in under 3 minutes; we've timed it!

Nothing really because if you ever have a problem support is very responsive and if you have a suggestion and they like it ChiroFusion will integrate it usually within a month.

This software has a built in area to receive electronic EOBs. Our old software did not have this and I must say it's a really nice feature. Usually the billing side of practice management software gets a bit neglected as most software companies look to sell more to the doctor than they do the staff. Chirofusion has a decent billing platform.

It can be really difficult to figure out what information pulls from what location, for example filling out 1500 forms. Some companies want prior authorization dates listed on the 1500 form while some do not, figuring out where to put some specific info so the form populates correctly can be frustrating.

Chirofusion is very user friendly and intuitive. It is very easy for me to enter a patient's data during their appointment which saves me time overall. The fact that it is web based is also great. It updates automatically without any effort or wait time on my part. I can also access it on any computer or tablet that has the internet which is incredibly convenient. Chirofusion's customer service is wonderful. They have helped our office through any issue we have and will even call outside of regular business hours if needed.

The only feature I wish were present is an extended neurological testing section. I am certified through the ICPA and see many children. The documentation is much different and it would be wonderful if the software included more wellness and neurological markers in the same way that they include the orthopedic testing.

I have been a certified medical biller for more than 20 years and have owned my own billing company for the past 14 years. I have used many different billing software products over the the years and can honestly say that ChiroFusion is at the upper end of the various software we have used to bill for our chiropractic clients. The software is web-based which makes it easy for us to manage our client accounts regardless of where they are located. Many of the day-to-day billing tasks like claims generation and payment posting are automated which saves time. The integrated clearinghouse makes claims submission and tracking a breeze! There's also a good variety of reports to track the financial health of the practice.

Automated claim generation and payment posting. Fully integrated clearinghouse. Friendly and knowledgeable support staff. Supports both cash and insurance-based practices.

We manage a large volume of billing accounts. It would be nice to be able to manage all of these from one central location.

good stuff that can be used by many types of practices and can be tailored to fit suite.

A stable software that manages your practice needs all in one place. Tech support is a plus to help with your needs and has your covered

cost of the program is the only drawback and can be a hindrance to newly practicing doctors. The setup did take some time and effort to run smooth but that may be for any new software