# ClubWise Software Reviews, Demo & Pricing - 2026 > Review of ClubWise Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fitness/clubwise-profile --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / ClubWise Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fitness/clubwise-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fitness/clubwise-profile/alternatives/) # ClubWise 2026: Benefits, Features & Pricing Wondering if ClubWise is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ClubWise 3.9 [(39)](https://www.softwareadvice.com/fitness/clubwise-profile/reviews/) Pricing Pricing available upon request ### About ClubWise ClubWise is a club and membership management solution, which helps businesses streamline operations related to FCA accredited direct debit collections, member management, marketing, and customer engagement, among other operations. It is a cloud-based solution that allows staff members to optimize membership offerings and member engagement operations via built-in tools, such as Group Heart Rate, Body Composition Analysis and a Member Loyalty Programme. Wondering if ClubWise is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## ClubWise User Interface ## Popular ClubWise Alternatives Main Product ClubWise 3.9 [(39)](https://www.softwareadvice.com/fitness/clubwise-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 4.0Value for money - 4.11Customer support - 3.90Functionality Pricing Available upon request Get Price Alternative Product [GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/) 4.7 [(167)](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.72Value for money - 4.83Customer support - 4.56Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [bsport](https://www.softwareadvice.com/pilates-studio/bsport-profile/) 4.3 [(329)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.99Value for money - 4.55Customer support - 4.17Functionality Pricing Starting at €150.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/) 4.4 [(611)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.22Value for money - 4.31Customer support - 4.27Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Gymdesk](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/) 4.8 [(148)](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.86Customer support - 4.57Functionality Pricing Starting at $75.00 per month Get Price ## ClubWise Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ClubWise Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of ClubWise Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Attendance Management Attendance Tracking Automated Scheduling Billing & Invoicing Booking Management Calendar Management Class Management Class Scheduling Client Management Client Portal Contract/License Management Credit Card Processing Customer Accounts Customer Database Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Electronic Payments Email Management Email Reminders Email Templates Employee Management Enrollments/Onboarding Event Calendar Event Scheduling Facility Scheduling For Martial Arts Instructor Management Inventory Management Invoice Management Lead Generation Marketing Automation Member Accounts Member Communication Member Database Membership Management Member Types Mobile Access Mobile App Multi-Location Online Booking Online Registration Point of Sale (POS) Real-Time Reporting Recurring/Subscription Billing Reminders Reporting & Statistics Self Check-In/Check-Out Self Service Portal SMS Messaging Social Media Integration Student Management Team Management Template Management Third-Party Integrations Transaction History Visitor Management Wait List Management Website Integration Website Management ## ClubWise User Reviews Overall Rating 3.9 Ratings Breakdown 5 23% 4 54% 3 18% 2 5% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.0 Customer support 4.1 Functionality 3.9 JH Jo H. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for more than 2 years Review source Reviewed October 2021 Good all round package 4 Clubwise has been a good experience so far. It is quite easy to get hold of someone and they are usually very helpful, whether by email or phone. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy to transfer from our existing software. Loads of features (some we still haven't figured out yet!). Relatively easy to use, and the FitSense app is also good. Cons: It is a little tricky to navigate all the features - some we still haven't figured out yet. Software assumes we have cash/a till on site, so cannot offer refunds for example. Reasons for switching to ClubWise To have everything all on one platform Vendor Response Dear Jo, Thank you for taking the time to share your feedback on ClubWise. We are glad to hear that you found the transfer to ClubWise easy and that our team have been helpful too. If you would like the opportunity to speak further about your experience with ClubWise, please send your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise Replied November 2021 Read More DF Duncan F. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Review source Reviewed November 2021 A decent product but a high pricepoint 4 The company have lots of nice people working for them and are easy to deal with. If they made a few alterations I would be happy to work with them again. Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: The product is fairly easy to use for sign ups, class management and the app is also easy for members to use. The system is also easy to edit. Cons: I think the pricepoint is high in the current marketplace. The reporting fuction isn't easy to use, can be over complex and the obvious reports you may want to use aren't all in 1 place. The debt collection function isn't comprehensive enough. Vendor Response Dear Duncan, Thank you for taking the time to share your feedback on ClubWise. We are pleased to see that you have found the system easy to use. We do offer a wide range of reports and information on the dashboard and are happy to offer further support around the best way to get the information you need. I see you aren't currently using Clubwise and we would welcome the opportunity to discuss your requirements further. If you would like to discuss this or if you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise Replied November 2021 Read More NB Nathan B. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for less than 2 years Review source Reviewed November 2018 I use clubwise at my gym 3 Previously 5 It's a really tool can sometimes be buggy but was really easy to use Ratings Breakdown 3 Ease of use Previously 5 5 Customer support 5 Functionality Pros: The best thing about clubwise was how easy it is to use. I self taught myself how to use it. And also the customer support line. Cons: Payments in terms of understanding how it works Read More LJ Lesley J. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for less than 12 months Review source Reviewed May 2022 Club Wise Review 4 Nine out of ten. Had a bit of a shaky steart, but problems do get ironed out quickly when you knwo whom to contact and how to navigate around the webiste. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The can be tailord to the clubs needs and facilities. The club is in control of clients membership types, usage, payments and admin. If the app does offer something you require the team will find a "work around" customer support is usualy resolved the same day. sometimes clients payments are hard to follow. Would have prefered in house training, but recorded zoom training is helpful. Cons: Not being able to delete expired or doubles members from the system. Read More AS Amy S. Verified reviewer Health, Wellness and Fitness 51-200 employees Used weekly for more than 2 years Review source Reviewed November 2021 Well developed sorftware! 4 we have been with CW For over 5 years and on the whole it’s been good. Would recommend to others for health club management and payment collection. CW is constantly improving abs adding new elements to its package. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Constantly improving with new ideas. Once you have trained it’s easy to manage n/a Cons: Support is OK , sometimes slow as they can be busy. Reasons for switching to ClubWise Bad software Vendor Response Dear Aida, Thank you for taking the time to share your feedback on ClubWise. We are pleased you find the system easy to use and appreciate the improvements and developments we put in place. If you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise Replied November 2021 Read More SG Scott G. Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed February 2018 Clubwise is a great system. It does everything you need a gym system to do. 5 Direct Debit collection, member booking, member check in, access control, member app, online booking, campaign manager. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The overall features are very good, its a completely integrated system and gives a gym manager all of the tools required to make our job a lot easier. Cons: If a member cancels at the bank prior to the payment run, Clubwise still tries to collect the direct debit knowing it will not collect, therefor we are charged for an additional attempted collection. I believe this can be prevented and seems unnecessary. I also think health questionnaires should be an additional tab in the members section, so that should there be an accident, we just load up their account and be able to see their health questionnaire immediately. Vendor Response Hi Scott, Thank you for taking the time to submit this review to Capterra. We are delighted ClubWise is working so well for you and has allowed you to perform your gym management role with ease. Thank you for your feedback around the member cancellations, I understand that a member of our team has been in touch to explain the process in more detail, which I hope you have found useful. Thank you for your feedback on the health questionnaires. We have raised a development request for consideration to include health questionnaires as an additional tab. We have also organised some further training with you and your team around Online Joining and ClubWise Mobile. Once again, thank you so much for your review and I hope we have resolved the issues you were experiencing. Many thanks ClubWise Replied February 2018 Read More HD Haydee D. Sports 11-50 employees Used daily for less than 2 years Review source Reviewed February 2018 Overall Clubwise is a great integrated software but bookings element could be improved 3 all in one system Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: The best thing is that it is an integrated software everything is in one place for memberships and members it is very good and the ability to be able to pick up the phone and call to speak to support helps a great deal. All the staff are very good over the phone especially the staff that have been there longer. Cons: Certain things on the booking side of things that seem simple (just that people tell us) such as double bookings, back to back bookings cant be restricted, also not much information on a booking like staff name etc. Bookings element seems to not be as advanced as the rest of the software. This aspect is very important to us so in the past we have struggled with the booking aspects. Double bookings for us need to be impossible to book on the member area but doesn't seem possible. Its a shame that the bookings sometimes lets the system down. Sometimes we get error 500 quite regularly in peak times and on occasion the member area (online portal) goes down. We are quite a large facility so to not be able to split the Sportshall into certain areas is also a negative. It is great that we have got a new App for the members but my manager is frustrated over the couple of years this will be the fourth scanner he has brought from you guys he thinks the software should be compatible with the scanner. Read More RA Robert A. Verified reviewer Professional Training & Coaching 2-10 employees Used daily for less than 12 months Review source Reviewed October 2021 Wouldn't recommend 2 Shocking, poor and couldn't believe the problems we had getting started with them Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Other than the fact it shows me who's booked a class and takes payments that's about it, the help staff are useless and if you want any extras or anything doing then good luck! Cons: Nothing but hassle, never getting to speak with someone who understands what I am saying, always promised the world but received nothing close Vendor Response Dear Robert Thank you for taking the time to share your feedback on Clubwise, we are disappointed to hear that your experience with us has been below your expectations. We sorry you don't feel the system offers you what you need and that you have been disappointed with the support team. We would like to invite you to please send over your preferred contact number and a suitable time to call on the email address below to speak further about your feedback. The feedback we receive directly from clubs is incredibly important to us, and we are committed to improving our service going forwards. feedback@clubwise.com We hope to hear from you soon. With warm regards, ClubWise Replied November 2021 Read More DH David H. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for more than 2 years Review source Reviewed October 2021 Critical during Covid-19 4 I am very happy to have chosen clubwise and it has made the operation of pre-booked slots, waiting lists and covid protocols very simple. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use on both front and back-facing users. The customizable app improves the professional appearance of even the smallest facility. Cons: The transfer of all data, and initial set up is time consuming, but the team at Clubwise are very experienced and helpful. Vendor Response Dear David, Thank you for taking the time to share your feedback on ClubWise. We are happy to hear that you find the software easy to use and like our FitSense app too. If you would like the opportunity to speak further about your experience with ClubWise, please send your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise Replied November 2021 Read More JO Julian O. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Review source Reviewed October 2021 Feedback 4 Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Matches our industry very well , use of the diary the booking system Cons: Limited efficiency , very long process when deleting a number a prospects and updating retail Vendor Response Dear Julian, Thank you for taking the time to share your feedback on ClubWise. We are so glad to see that you have found our customer support team to be excellent. If you would like the opportunity to speak further about your experience with ClubWise, please send your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise Replied November 2021 Read More Showing 1 - 10 of 39 Reviews [See All Reviews](https://www.softwareadvice.com/fitness/clubwise-profile/reviews/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **118** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (279) Recently recommended **69** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **23** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **20** times Stuck Between Options? 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