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CoachAccountable vs Mindbody

CoachAccountable vs Mindbody

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Overall Rating
5.0 (65)
4.0 (2875)
Ease-of-Use
4.7 / 5
3.9 / 5
Value for Money
4.9 / 5
3.6 / 5
Customer Support
5 / 5
3.8 / 5
Functionality
4.8 / 5
4 / 5
Last Review Written
December 11, 2024
February 9, 2025
Pros/Cons
  • Pros

  • Always available, super responsive, enormously helpful, it took me some time to realize this incredible support is completely free and they genuinely care about your success.
  • You can tell that you are dealing with someone who cares about their customer experience. A great product and great service.
  • I have a background managing IT systems and it's important to me to have a good system to use. My clients are very happy with CA.
  • Cons

  • There have been times when I had to abandon a worksheet and start over because the code got messed up.
  • The ONLY thing that is a frustrating experience is the UI/UX.
  • I would suggest signing up before there's an emergency so you have enough time to get set up the back-end for future clients.
Read all user reviews
  • Pros

  • They way you book for a service is very good, the dashboards they have are very good on the system. The system provides an insight snapshot to what is going on today which is great.
  • I like your personalized attention and that your response has made me feel valued as a customer and gives me the confidence that I am supported at all times.
  • You can favorite the places you frequent so it's easy to access exactly where you want to book. I like the flexibility and it helps that you can use it on your phone as well as computer.
  • Cons

  • This system is a constant source of grief. It double charges clients all the time, they say they are "trying" to get it to stop, meanwhile I get a dozen furious calls a week from clients who complain.
  • It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.
  • Besides the horrible service they have not kept up with technology.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos