All FitSW Reviews

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Channell

Health, Wellness and Fitness, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Custom App & Gym Owner Review

User Profile

Magda

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Great App to use, my customers love it!

It makes my Gym unique in my area, We are the only ones that have an app available for our customers!

PROS

I only needed a platform to do meal plans and exercise plans without all the other add-on's that cost a lot of money from other developers. Simple and easy, especially if you are just a start-up business that wants the bells and whistles without breaking the bank.

CONS

If the developers would provide quality video's from the FitSW crew it would look more professional. I would also hire attractive model's for the video shoots as people can be quite shallow in that regard and love looking at pretty things! :) The videos from FitSW crew is within the perfect time frame (20 - 40 seconds) which is perfect for me, as I don't want to waste my clients time on the floor. The other video links from other youtubers is too long, I often replace them with shorter videos. Don't ever take away the functionality of replacing the link with your own, there is a lot of exercises out there like Pilates exercises that I like to add to my exercise program. This is such a fantastic feauture to your product and one of the reasons I am using it.

Kimberly

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Functions but us it’s bugs and glitches

It is adequate. I seriously debated switching about a month/month and a half ago because I was so frustrated with glitches, but I’ve invested a ton of time making workouts and linking YouTube videos to exercises not in the library so I keep it because I don’t want to start from scratch. Recently they did finally fix a few glitches and even added a favorites workout at the bottom of the workout page making it much more accessible but it does still have issues.

PROS

I like the exercise library. I like that I can add my own exercises to my library. I like that I can save favorite workouts to reuse with different clients

CONS

It glitches all of the time. For a while my favorite workouts were not available. Also for a time I was unable to scroll to the bottom of my clients or my workouts or something. Both of those problems finally were fixed but it took multiple emails to get resolved. Currently it shuts down every time I try to add a picture of an exercise directly from my camera. I have to take it on my phone first, then pick it from my photos. It also occasionally loses exercises or videos I’ve attached to exercises I’ve entered. So the exercise will show up in a saved workout but no video link appears anymore, and if I search for the exercise to add to another workout it isn’t there. This is an inconsistent problem. Only happens sometimes with some exercises. But it is annoying to have to go back and find a video and relink it.

Reason for choosing FitSW

I believe I liked the exercise library better. Trainer fu was nicer in that it let you see the clients view and the trainers view but the library won me over.

Vendor Response

Thank you for the feedback. We have released a new version last week where, you can now take a picture of an exercise directly from your camera and will not experience any issues. We have also fixed the issue where the exercise list was not being updated immediately so all that will now work. Let us know if you have any other issues and we will fix asap at support@fitsw.com

Replied May 2021

Danielle

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2018

Several glitches in the software, but it works for what I need it to do.

It's nice having all of my client data in one place.

PROS

I like the ability to create super-sets and to create end dates on how many times to repeat a workout for my online clients. I also like that there is a link to demo videos for my clients to use. They've all found that helpful. It's also nice that it emails the workouts to my clients immediately. It's one less step I have to take.

CONS

It would be nice to be able to add your own exercises. For example: there isn't an option for KB Swings in the list. That's a pretty common exercise. I have to find something as close as possible, then add notes about what I actually want. The software has frozen up on me multiple times in the process of creating workouts. I also don't like that I can't access the any info unless I'm connected to WiFi.

Vendor Response

Hi Danielle, We just released a release yesterday that resolves a few glitches that were recently reported. Please give it a try and email us if you have any issues - we will fix immediately. Also, you can easily add your own exercise and have been able to in previous versions as well. All you need to do is go to your exercise list and click the "Add Exercise" button. Thank you for your feedback and for using FitSW. Jessica

Replied July 2018

Vijay

Verified reviewer

Animation, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Very Intuitive Software helpful for my Training Progress

I am very pleased with this software. I like that I can access it through an app on my phone. Even though I have an android and my trainer has an iPhone, they both work together well.

PROS

I am a client and this software really helps me stay connected with my trainer and on track. I like that he can easily deliver workouts to me and I get notifications when I have a new workout.

CONS

None found yet...I am looking forward to trying the meal-plan feature but I haven't looked at it yet and don't know yet how to log my own foods. So a tutorial on that would be nice.

User Profile

Jordan J.

Verified reviewer

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Measurable Goals Lead Clients to Succeed

I manage multiple clients at once. Results, progress graphs, messaging, daily goals, and exercises are in one place. Keeps business in app & not in my personal text messaging. Videos provide client visuals of how to do exercise.

PROS

I can create daily measurable goals for each client. Clients track in app if goal was met or not. Client and I real time message in app. This way, we discuss hurdles and next steps. This allowed me to message clients during holidays to keep motivation and morale high. Clients stayed on track.

CONS

I would like to brand my page. This would make it more professional for business. Make this an option even if there is a cost for it.

User Profile

Malexy S.

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

I love having my own virtual trainer and best of all, I do not stop doing my homework to go to a gym

Maintain physical and mental health, design my own exercise and nutrition plan.

PROS

What I like the most is that I have my own virtual trainer, since each exercise is accompanied by a demonstration video, facilitating the training. It is an easy tool to use and very useful for those of us who care about our health, our food and our physical appearance. I like that through the application you can create an Exercise Plan, associated with a Diet Plan and in turn you can follow up on the exercise routine, being able to define it as an integral application of exercises.

CONS

I would like to be able to download my own training videos to know if I am doing them well, which would motivate me more to continue with the exercise routine. It is important to improve the advertising campaign, I learned of the application by a friend who uses it and I loved it.

Vendor Response

Thank you for your feedback! You can now create and download your own trainer videos. Let us know if you have any other feedback or feature requests.

Replied October 2018

User Profile

Devon

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed September 2020

Dope

Bridging the gap between myself and my clients. It’s easier to schedule and also set programs. Which make fitness training easier.

PROS

The fact that there are instructional videos simply to follow and arrangement of routines.

CONS

Nothing really, I like every part of it. At least with the new updates it’s nice.

User Profile

Mark

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2020

Everything in One place

For the ambitious, this software is a dream. the ability to connect with clients and share information back and forth as well as communicate is priceless. At the time it allowed some of the trainers to connect with clients and share details back and forth to better reach their goals.

PROS

if there was a trainer trying to figure their business out or work with clients after the fact this software is a winner. If offers the video and picture portion which helps with diagnosis and making better choices. It assists with the uploading or nutrition plans and blog content which helps with the journey to wellness.

CONS

The only problem that we didn't like was how the comparison pictures showed at the time. They showed side by side on portrait landscape and of course i lowers quality but the landscape mode didn't adjust the quality or the image size.

User Profile

Kelly

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Love it

PROS

It’s easy to use. Like video Won’t let me submit unless I type more

CONS

You can’t track each set of exercises You can archive clients. Some I have leave but come back

Vendor Response

Thank you for the feedback! You can track each set of exercises if you enter them as comma separated. You will also be able to archive clients this month! Let me know if you would like use to walk you through tracking each set of an exercise

Replied May 2021

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed June 2018

I utilize this for my small business as a personal trainer and it works overall well.

PROS

Videos of exercises, easy to add in my own exercises, easy to add in clients, nice to have the PAR-Q there.

CONS

I would like to, when I pick an exercise I've done for a client before, to have it pull up the previous weight, reps, etc. It makes it tedious to have to go look up the info each time.

Joe

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Exactly what I needed to help me better track all of my clients and their information!

FitSW saves me time because it lets me quickly build client workouts, diet plans and map out client goals. It then saves all this information so that I can easily access it or update it whenever I need to. The progress graphs also help me keep my clients engaged and motivated because I can show them how far they have come and we focus on improvement together.

PROS

I like the fact that I can keep track of all of my clients' important information in one single application. Being able to build comprehensive fitness plans, diet plans and tracking progress in one single app makes my job much easier and seems to keep my clients much more engaged. I also like how responsive the FitSW team is to my feature requests and improvement requests.

CONS

Hard to mention something here as the team usually responds quickly to any improvement requests I have. One thing I guess I could mention is there are a lot of exercises in the exercise database - many of which I don't use. The app lets me search for the ones I want and I can delete the ones I don't use which is nice. But maybe if there was a way when I signed up to only sign up with the basic exercise database so I didn't have to delete the ones I don't use.

Cory

Research, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2018

The Perfect Workout Companion

Let me work more easily with my personal trainer, and also empowered me to learn and correctly perform new exercises when she wasn't physically available.

PROS

Navigating the app is incredibly intuitive. Creating or altering an exercise routine is just as simple. The app makes it simple to chart progress in body changes (which can sometimes be difficult to see by the eye alone.) But perhaps the best part of this app is that each exercise is linked to a demonstration video. This means if a user doesn't have a personal trainer, they can watch how to correctly perform each exercise. This is an incredibly useful and empowering thing to offer, and helps cut down on confusion at the gym.

CONS

Being as robust as it is, the app sometimes has to trade in on user-friendliness. For certain exercises, I want to do several sets of an exercise for a period of time, as opposed to for a series of repetitions. From what I can tell, this is not an option in the app, but can easily be worked-around by writing a note under the exercise. My trainer has also put in exercises that do not come with a video demonstration. It's likely these were custom exercises that didn't come with the stock app, so the lacking video was understandable. But a feature for me to embed a video with those exercises, myself, would have been handy.

Michael

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

Best bang for the buck

Not a bad product but not everyone’s needs are the same. Most trainers I know use 2-3 separate platforms to handle each different aspect.

PROS

Easy to write work outs ahead of time and push to different clients depending on their needs and goals.

CONS

Nutrition is a bit restrictive. Can’t do a generalized suggestion planner like 4 choices of protein, 3 choices of veggies and choices of snacks. I like to give my clients the ability to choose their meals so it can be changed up helping them to learn on their own how to set up a healthy meal plan on their own.

Reason for choosing FitSW

Fit most of my needs and price point. As I take on more clients different platform might work better but only time will tell

Reasons for switching to FitSW

Easier format and much cheeper.

Vendor Response

Thank you so much for your feedback! We have a new nutrition release planned next month that will allow exactly what you are talking about. Let us know if you have any other feedback.

Replied September 2020

Jennifer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Exactly the software I was looking for!!

FitSW has really changed my business and has helped me keep organized. The more clients I get The harder it was to keep up with them and check in through text. This app has made all of that so much easier for me and for my clients.

PROS

Love that it makes it easy to share workouts and health info with my clients. It’s easy for everyone to use. Customer service is great. Everytime I’ve had a question I get A quick response and help until any issue has been resolved. My clients love that when I give them a workout or task to do on their own there is a place to check it off as complete.

CONS

The schedule and calendar are a little basic but overall it achieves what I need It to do.

Reason for choosing FitSW

The amount of clients I can Use for each package tier is a bog plus. Other products didn’t have as great as options that fit my business. I have Personal training clients and online group workouts so this has been a game changer for both sides of my business.

Vendor Response

Thank you for the feedback! Let us know if you need anything. We will be adding more features to the scheduler in July so let us know if there is anything specific you would like to see.

Replied May 2021

Gwendolyn

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

2M Gems Fitness

My clients and I have been very pleased with FITSW. Easy to navigate, accessible anywhere and good quality!

PROS

I love all of the exercises and videos available

CONS

I would like to be able to add a video along with an exercise I add

Vendor Response

Thank you for your feedback Gwendolyn! You can currently link to your own youtube videos within the app and next month we are working on giving you the ability to upload through our app and bypass youtube.

Replied September 2020

Ally

Sports, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed May 2021

Easy to use

PROS

I like that the app is easy to understand and use for everyone . A lot of clients comment on how helpful the instruction videos are . Great to keep track of everyone’s training and progress.

CONS

The design needs updating - the videos need to be more professional - exercise archive needs to be extended.

Vendor Response

Thank you for the feedback! We are constantly growing our exercise database with new videos and just added a new batch. If you are interested, you are also able to add your own custom demonstration videos or if there are some specific ones you would like us to add, please let us know. We will be adding another batch this month, but just in case you have some specific ones let us know.

Replied May 2021

Reece

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Great for Trainers

Great. Love it as a self-employed PT. Makes it really easy to manage clients and track their progress

PROS

Really easy to set up new users. Very useful for designing programs for people and the access for clients is easy for them to follow. The dashboard and achievements are a big pro

CONS

Could be more on the nutrition side of the app

Reason for choosing FitSW

Affordable and very user friendly

Vendor Response

Thank you for the feedback! We will be adding more features to nutrition next month. Let me know if there is anything in particular you would like to see.

Replied May 2021

Stephanie

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2017

Very organized, Beautiful system to manage my gyms clients

Organization

PROS

Customer service is unbeatable ! Love the funtionality of the program.?Easy to use. I like the fact that I can have all my trainers using the program.There is nothing out there quite like it.I save on paper records that really was messy now I don't have to do that anymore.I also love the graph portion of the System.

CONS

Just waiting for the phone app to work with the pc version . I do t really have any cons only the app portion. The excercise on workout have commercials. Sometimes users can't log on to their account.I would like to be able to download my own exercises as demonstrations

Brandon

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

So helpful

I can honestly say that it helps me run my business more better.

PROS

It’s easy for not only me to use but my clients as well

CONS

I haven’t found anything I don’t like about this software.

Vendor Response

Thank you for the feedback! Let us know if you need anything.

Replied May 2021

Justin

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

FitSW

PROS

Ease of use, clients are able to easily follow workouts.

CONS

Constant software malfunctions, clients get logged and and workouts don’t always show up.

Vendor Response

Thank you for the feedback! We have released new versions of our app on iOS, Web, and Android just this week that fix any issues that have been reported. Let us know if there are any others that encounter and we will fix ASAP.

Replied May 2021

Katrina

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

FitSW Review

PROS

The program is easy to use. I like that I also have the options to make programs available to clients, as well as create my own videos to go with the exercises.

CONS

I only have a small number of clients at the moment, so I wish there was an annual cost for under 10 that was less.

Vendor Response

Thank you very much for the feedback!

Replied May 2021

Kimberly

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

I’ve tried numerous app

PROS

I’ve tried numerous apps for My Business. I’ve got an online training business. A lot of the apps that I’ve used in the past have had glitches. Then my clients cannot access her homework, what would be on the wrong day, we would just disappear on them. I’ve have had very little glitches with FitSW. It’s easy for both myself and my clients to use.

CONS

The Transition from owner to trainer app is a little confusing

Rennison

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Best App yet.

I’m such a fan of the app I’m ready to have their developer build my very own.

PROS

Easy to use and tutorials are useful for online clients.

CONS

No reason to dislike FitSW, it has everything an online fitness coach needs.

Vendor Response

Thank you for the feedback! Let us know if you need anything.

Replied May 2021

clare

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed September 2020

Easy to use and customize

I am able to create exercise programs how I like. My programs do not have to fit inside anyone's templates.

PROS

I love how I can customize everything in creating an exercise prescription. Creating my own exercises is fast and easy to do. I really only use my own library and writing workouts. I have not used other features of the app & software

CONS

I wish I could have my own exercise library separate from FitSw's videos. It makes finding exercises I've created hard with all their content mixed in.

Reasons for switching to FitSW

Customization and clean appearance of fitsw

Vendor Response

Thank you for the feedback Clare! For your own exercise library - you can create a separate muscle group category called "My Exercises" and then add your Exercises to that category and they will always be easy to find. Let us know if you have any other feedback.

Replied September 2020

Showing 1 - 25 of 198 Reviews