# icon

> Reviews of Hapana. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hapana is a good fit for you!

Source: https://www.softwareadvice.com/fitness/hapana-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Membership Management Software](https://www.softwareadvice.com/membership-management/)

/

[Hapana](https://www.softwareadvice.com/fitness/hapana-profile/)

/

Hapana Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/fitness/hapana-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/fitness/hapana-profile/alternatives/)

# Hapana Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(71)

4

(15)

3

(0)

2

(2)

1

(8)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.5

Value for money

4.2

Functionality

4.1

* * *

### Pros

"As a fast-growing gym franchise, we needed a platform that could not only handle the day-to-day operations but also support our long-term growth—and Hapana has delivered on every front."

"Additionally, the integrated reporting and analytics in Hapana provide valuable insights into our business performance, helping us make informed decisions."

"Almost 3 years underway with our partnership with Hapana and it's been quite a tricky road to learn the system needless to say, given both our business and Hapana themselves are always adapting to the current market demands. But having the dedicated/allocated account manager, \[sensitive content hidden\] recently assigned to us, it's made my 'getting up to speed' way way faster, allowing the business as a whole, tighten areas of Hapana that I don't believe we were utilising to the fullest, but now we are. "

### Cons

"Price is excessive and includes no sms, email or even push notifications so you pay a premium and then pay for everything on top."

"It is always hard to fully integrate a high level CRM system and sometimes that comes with challenges in glitches and push messages."

"Finding out data in terms of billing for clients and understanding invoices is a bit confusing."

Fast-track your software evaluation

Speak with a Membership Management software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

96 results

Sort by

Hapana Reviews, Pros and Cons - 2026 Software Advice