I learn so much every day getting to learn new things from customer service. I like they listen to my ideas and allow me to be a part of making the program better. They are always wanting to help me grow my business

What I liked most about Gym Insight was its model and how inexpensive it was compared to my other programs. I liked the staff I felt a connection that made me feel like they were there for me all the time from a start-up in September to Present

When it comes to scheduling I would like to have the option to track my clients monthly not just by the number of sessions. The reason is every month is different and I would like to check them in when they did attend a session.I would like to link with other programs so I don't have to do double work on my newsletters

Exceptional, Outstanding, Successful, Helpful, EASY! Affordable! I could go on….

I met with 6 other club management software companies. All of them had flaws. They were all overpriced and offered a lot of excess stuff I felt wasn’t necessary for my fitness facility. If they even offered integrated billing with a credit card processing company, their fees were outrageous and all had negative reviews. Not EchoDaily which is what Gym Insight uses! **The customer service… WOW.. let’s talk about this companies willingness to answer every call and every question within minutes (not hours). Thank you [SENSITIVE CONTENT]! All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support. Overall… I SAY LOOK NO FURTHER AND GET THIS NOW!

There is literally nothing I don’t like. If I came close to something it would be allowing my employee certain assigned roles within the account instead of all the manager roles. And it turned out they were already working on getting this added to the software! SO PROGRESSIVE!

Good and effective to use ui is good and working effectively

Not to popular and haven't seems to be used much more need more too

Very happy with my decision to change to GymInsight.

The cost, the features and the ease of setting up and supporting the product. They are very helpful and knowledgeable on any question I ever have. Also VERY happy that they had the door access option and helped literally ever step along the way of my getting it set up. It has worked impeccably.

I miss having a more thorough mobile app that offered some gym challenges and synchronized with members wearables.

I am now able to track my members and financial data efficiently. I have removed the need for paper everywhere. if I am away from the office and there is a problem I can easily access the system to assist my employees.

The customer service is phenomenal! I cannot say enough about the fact that they are very proactive, and they listen to their customer's feedback. They truly understand the meaning of how valuable customer service is. The system is always being updated to stay current and to meet the needs of their customers. The navigation process is simple and easy to train a person on. The online sign-up portal is very user-friendly. Eventually, this system will become the leader in gym software because of their proactivity in updating the system. The other thing I LOVE about this company is that they DO NOT nickel and dime you for the updates. They are a value added service. The other add-ons that they do have that are an extra fee should be an extra fee because of the manpower they need in order to process them. We used to have an App separate from the system and have gotten rid of it because with the system there was no need for it. We had a very well known system in the past and the customer service was TERRIBLE and the price was ridiculous for what you got! It wasn't very user-friendly either and in order for clients/members to be able to sign up for classes online, it required them to download their app. Most clients/members hated that because they complained about how much space the apps take up on their phone. All I can say is that if you are searching for a company that provides a great system and PHENOMENAL customer service, then Gyminsight is for you!

There really is not anything I don't like about the system. maybe open up different tabs or pop-ups so that you don't have to go back and forth through the screens. however, I'm sure they are already working on this!