--- title: "Gymdesk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Gymdesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Gymdesk is a good fit for you!" source_url: "https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Martial Arts Software](https://www.softwareadvice.com/martial-arts/) / [Gymdesk](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/) / Gymdesk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/alternatives/) # Gymdesk User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 148 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 129 reviews (87%) - 4 stars: 15 reviews (10%) - 3 stars: 1 reviews (1%) - 2 stars: 3 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I was drawn to Gym Desk because they employ what I perceived to be trustworthy business practices, including integration with third-party payment processing, transparent pricing, and no contracts for using their software. - When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration. - I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings. ### Most mentioned cons - The company has changed in all the wrong ways (acquired by private equity), causing both gym [sensitive content hidden] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc. - Poor design flow navigating within the platform - the system flashes to different windows with stark appearance changes when you click around settings and navigate different tabs. - It just cannot keep up with tasks beyond member sign-up and automated billing. ## Gymdesk customer reviews Showing reviews 1-25 of 148 (page 1). ### Our go to for a martial arts facility management system - Overall rating: 5/5 - Reviewer: Estefan J. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros displays all the information i need with easy to use navigation and simplified interface. #### Cons certain settings are hard to find. It would be nice to have them all in one tab called "settings" with tabs within that to separate payments, memberships etc. #### Reasons for choosing Gymdesk affordability, ease of use and modern interface --- ### Excellent for managing a karate school - Overall rating: 5/5 - Reviewer: Kimberly S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration. After two months up and running our school, it has proven to be well worth the investment! We have had an excellent experience thus far and anticipate continuing to enjoy this interface for years to come! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gymdesk was easy to learn and implement. We enjoy having an all-in-one solution for managing our member lists, program registrations, payment processing automations, check ins and attendance tracker. Managing our school calendar in the Gym Schedule section has worked well and integrated well into our external website. #### Cons The only frustrations we have consistently encountered are from parents desiring to sign up more than one student member at a time. Having to do the entire registration process separately for each of their kids is time consuming and has an high time cost. They have also expressed a desire to have a parental non-member account to manage their karate students’ memberships from, as opposed to designating an arbitrary child to be the Primary family member account. #### Reasons for choosing Gymdesk This met all our needs beautifully and affordably! --- ### Basic Software with Industry Trailing Features and Customer Service - Overall rating: 2/5 - Reviewer: Avigayil B. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered We first started using Gym Desk at the end of 2024. In January 2025, we fully switched from a previous CRM (Zen Planner) to using Gym Desk full-time for managing our martial arts school of ~350 members. By every account, we switched to Gym Desk at precisely the worst time. The company has changed in all the wrong ways (acquired by private equity), causing both gym [sensitive content hidden] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc. I'd avoid this platform. It just cannot keep up with tasks beyond member sign-up and automated billing. The quality of customer service has declined so fast, even in the short time we've been clients. You will wait a week for a reply that doesn't even solve a problem or answer a question. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I was drawn to Gym Desk because they employ what I perceived to be trustworthy business practices, including integration with third-party payment processing, transparent pricing, and no contracts for using their software. #### Cons - Weak reporting and bulk action capacity. You can only view/select a maximum of 100 members at once, and the bulk actions are extremely limited, forcing many changes to be made in each individual membership. For example, there is no option to bulk upgrade student belt rankings or even filter by age or unsigned documents. - Customer service is only available via email, and it can be quite slow. - Poor design flow navigating within the platform - the system flashes to different windows with stark appearance changes when you click around settings and navigate different tabs. - Limited customization for email notifications and automations. - No ability to book "appointments" aka private lessons without adding memberships and pre-scheduled timeslots. - Duplicate workflows with varying "features" instead of a single optimized approach. For example, the key features for calendar management: booking students, cancelling bookings, and checking in are not available in the same spot/workflow. - No staff app = no effective approach for tracking accurate attendance. #### Reasons for switching to Gymdesk Zen Planner offered proprietary payment processing with no access to data or reporting. #### Vendor response Avigayil, Thanks for taking the time to share your feedback as always. I reached out earlier this week to reconnect to review a few of these items on your list that Gymdesk can handle (selecting more than 100+ members, bulk promotions), as well as showcase a few upcoming enhancements on our schedule & booking functionality that I think you'll be excited about based on our conversations! As we continue to grow in this next phase, we'll be increasing the velocity of our efforts, both on the support side & rolling out updates for our customers. With respect to support, we do currently offer live chat and in the coming weeks we'll be offering phone callbacks for customers that need to speak with someone. As always, don't hesitate to reach out to me or the team if you need anything. -Jay Wilson VP of Customer Success, Gymdesk Replied October 2025 --- ### Fabulous Gym Software - Overall rating: 5/5 - Reviewer: Andrew F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Gymdesk is by far the best fitness gym software and have set the bar high. Their customer support is fantastic. Highly recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, clean & dynamic platform, tracks class attendance and students progress, belt ranking, etc. #### Cons None. They have been amazing every step of the way. From on onboarding, to training, videos, emails, etc. #### Reasons for switching to Gymdesk Spark made 17 mistakes within 4 months. Did not except accountability, or responsibility for there reckless & careless actions. --- ### GYMDESK rocks!! - Overall rating: 5/5 - Reviewer: DENA p. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I have used multiple platforms over the years, and NONE were as simple and straightforward as Gymdesk! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplest program to use. It's dummy-proof! The BEST thing about Gymdesk is the customer service. Everyone is sooo helpful!!! #### Cons There is really nothing I can complain about! Okay, I take that back. This review is dumb! There is nothing I have not liked, so I don't know why I have to write out this long answer. #### Reasons for switching to Gymdesk square charged for little things and did not have as many features mindbody was difficult to use and expensive #### Vendor response Thanks so much for taking the time to share your feedback Dena! We appreciate your partnership and please don't hesitate to reach out if there's ever anything we can do to help. -The Gymdesk Team Replied May 2025 --- ### Gymdesk is Best! - Overall rating: 5/5 - Reviewer: Mary W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We just opened our academy, had a lot going on especially moving our lives interstate. Gymdesk was recommended by a few other gyms when I was tossing up different softwares. I researched it, and I loved the features. It's straight forward and super easy to use. Makes my admin life a whole lot simpler #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's super easy to use and most importantly if I have any questions, I shoot the team an email and I get an extremely helpful response within 24 hours. #### Cons Only stripe can take bank transfer payments #### Reasons for choosing Gymdesk Ease of features, previous gym we trained at used clubworx and I wanted a different software. #### Vendor response Mary - Thanks so much for taking the time to provide your feedback. We're so thrilled to hear that we've made a positive impact, especially at a busy time in your life! We did want to let you know that we have multiple options for bank transfer payments. If you'd like to learn more, feel free to reach out to our team at support@gymdesk.com or check out the article below. https://docs.gymdesk.com/help/payment-processing Thanks again for your feedback and your partnership! -The Gymdesk Team Replied March 2025 --- ### Great price - Overall rating: 5/5 - Reviewer: Al s. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great easy to navigate. Also to set up works great with my website #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy friendly to use. Also for the price is great lots benefits and different ways to use #### Cons Nothing at the moment. If I find something will post it #### Reasons for choosing Gymdesk Price and easy to use. Both for me and new students --- ### I want to like it more than I do - Overall rating: 4/5 - Reviewer: Alec R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered GymDesk is overall a really simple software and offers a lot of potential to be one of the better ones out there. I've used a lot of different gym CRMs, and no software has ever offered everything I needed; GymDesk is in the top 5. I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings. We can customize all sorts of rank and program requirements and associate those to belt testing and grading, etc. There are apparently updates on the way to improve their event management side, allowing for variant pricing options. Until then, the only option is to make every event free, and then charge appropriately in the POS, but then the rosters are not connected. The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough. Lead management gets the job done, and the automation section has a lot of potential but is limited in scope. I really want to like this software and I've been patient for updates to improve the little things but it tends to be almost great at a lot of things, yet not great enough at most. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros member profile management is thorough, rank and program management is great, contract setup is really simple, and the interface is easy to navigate. Customer Service is friendly and has good response time. #### Cons Reporting is extremely limited and not entirely clear with the information it presents. Event management is poor. #### Reasons for choosing Gymdesk I used Spark previously and wanted to try GymDesk as an alternative but I should have gone back to Spark with the way things have been thus far. #### Reasons for switching to Gymdesk more functionality and a richer feature list. #### Vendor response Alec - Jay here, Gymdesk's new Customer Success leader. First off, thanks for taking the time to share your feedback. We're at an exciting phase of our growth and feedback like yours helps us continue to invest in the right areas. As you mentioned, variable pricing options is in the works. I'd love to more deeply understand what would move the needle for you in reporting and automations. I'll shoot you a message to see if we can connect. Thanks again for your partnership and feedback! Replied December 2024 --- ### Gymdesk Feedback - Overall rating: 5/5 - Reviewer: Adam P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. We have over 200 clients and all love how easy the information is available #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of access for information to clients #### Cons More customizable options for testing/promotion #### Reasons for choosing Gymdesk Other users said Gymdesk is better and cheaper --- ### Great value and great service - Overall rating: 5/5 - Reviewer: Logan B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I was able to get setup extremely quickly and make it work for our use case. I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The onboarding and live support was fantastic. I was truly impressed with everyone I interacted with and the company's willingness to take my feedback. I also love the fact the there's no implementation fees or contracts. #### Cons The platform is a bit restrictive, would be great to have more flexibility in the configuration and customizations. #### Reasons for choosing Gymdesk Service, Price, Self-Service Kiosk support #### Vendor response Thanks so much for your partnership and sharing your experience Logan! We'll reach out on the configuration piece as it's possible we have some options to solve for what you're looking to do. We have plenty of configuration settings, so we'll see if we can help! Thanks! -The Gymdesk Team Replied May 2025 --- ### Awesome software - Overall rating: 5/5 - Reviewer: Matthew D. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome software. Everyone finds it easy to use. No real complaints at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, logical UI, helpful staff. It's very enjoyable, and leagues ahead of the others I tried. #### Cons Checking in history isn't saved.. I guess if you use the front desk app it might, but that's a whole load of overhead for us. Also seem to have 2 waivers being signed sometimes somehow, dunno how or why there are two 😄 #### Reasons for choosing Gymdesk Martialytics has a horrible UI and poorer features. #### Vendor response Matthew, Thanks so much for taking the time to share your feedback. We're thrilled to hear that you've had a great experience. We also did want to offer support for the cons you referenced. If you see duplicate waivers, that’s usually because the document is assigned to both memberships and the sign-up form. You’ll want to remove the waivers from your memberships to prevent this. To remove the documents from memberships, click on the “Members” tab -> click “Memberships” -> click the pencil to edit the membership -> under the “Documents” section, uncheck the document. Do this for each membership. As far as the check-in history, we'd be happy to troubleshoot that for you, as it should be logged. Could you reach out to our support team (https://gymdesk.com/contact) with an example and we'll get that sorted for you? Thanks so much for your partnership! -The Gymdesk Team Replied November 2024 --- ### Warrior Axe CrossFit - Overall rating: 5/5 - Reviewer: Bobby A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absolutely love the experience. Customer service has been very attentive and responsive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. I love the web design function. #### Cons A lot to learn. As I have played around I have gotten more effcient #### Reasons for switching to Gymdesk price and what was included with the subscription --- ### Fantastic Software - Overall rating: 5/5 - Reviewer: Luke B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is what I like most. Everything is easy to use, even our members have mentioned how much easier it is for them to use. #### Cons Would be great if you had an App version for members also. Also an Event section, i.e putting on an internal comp or grading and our members could register for the event through this program. #### Reasons for choosing Gymdesk Better overall package, and [SENSITIVE CONTENT] answered every question within hours. #### Reasons for switching to Gymdesk Kicksite was decent but there customer service was poor. And the software was Clunky at times. --- ### Great software for managing a martial arts gym. - Overall rating: 5/5 - Reviewer: Kyle M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the customer service the most. [SENSITIVE CONTENT] has been most helpful and promptly responded to any questions or concern that I have had. Beyond that, the breadth of capabilities of the software is really great and I discover new functionality of the software almost weekly. #### Cons There are very few cons with this software. There are little things that have come up here and there, but [SENSITIVE CONTENT] has resolved them quickly or helped us find a workaround. #### Reasons for choosing Gymdesk The user interface is what drove me to choose MA on Rails initially. After looking deeper I found that the functionality our gym was looking for is here and is an all in one package. Great product. --- ### Small to medium gyms highly recommend. - Overall rating: 5/5 - Reviewer: Jerry S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, streamlined everything so far. Daunting task of a new gym, kids members, uniforms and sales all simplified with gym desk. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Simple, easy to use platform. No crashes, lagging or interruptions between client and gym. Underestimated this software, worth the price. #### Cons We are using our own website portal which means another cost for us but have not had enough experience with the provided website to use yet. --- ### A must have for gyms and studios training students. - Overall rating: 5/5 - Reviewer: Andre de Wit K. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this really help boost your dreams. Getting this software management application is a must have, even when starting up! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Effortless and easy for management of your school as a manager. Easy process for your students to sign up . #### Cons I would like to have an application (App) on my mobile via Google Play, or AppStore. No complaints. #### Reasons for switching to Gymdesk Was recommended by a user. --- ### Quality Product, easy access and spot on to work with. - Overall rating: 5/5 - Reviewer: Kris M. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to install, fast interface and integration for my needs. Love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to work with, great interface, like the flexible options! #### Cons No real complaints… Maybe customized belt test promotion option! #### Reasons for switching to Gymdesk Needed a faster interface and easy to use. --- ### Great for the price - Overall rating: 5/5 - Reviewer: Seamus K. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very customizable and full of neat and useful features. Attendance tracking, session allotment, booking are all done really well. Friendly and clean UI. If I wanted to do what I'm doing on Gymdesk on Mindbody (or other big names), I'd probably spend double and with more headaches. There are some features that could be added (like an IOS app!) and some that could be more intuitive, but the Gymdesk team is very responsive and helpful, so I'm sure that regardless of your studio's style of doing things they could help calibrate the software to your situation. All-in-all, great software and major bang for your buck. #### Cons 1. Sometimes the sign-up page will glitch out or be clunky, which can be embarrassing when dealing with a client. 2. Although it isn't the job of the software to do your math, I do wish there were more numbers that tracked different info about leads, demographics, attendance, new/old/returning students, and accounting stuff like revenue growth, average spent per student, number of paid/unpaid per month, etc. 3. To my knowledge, there is no easy way to upgrade or downgrade memberships. You have to manually cancel their current membership, add the other one, and then figure out the prorated difference (which can be somewhat confusing, especially on the fly). 4. No app, which is fine, but it is definitely easier to use the software on the computer than on the Ipad or phone. --- ### Great ongoing support - Overall rating: 5/5 - Reviewer: HANWEI L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, highly recommended. I've used it for over a year and plan to continue on it as my gym grows and expands. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support is great. I usually will receive email replies within the day if not within 1-2 hours if enquiry is sent in their timezone. This is extremely important sometimes as members may be waiting to make payment or book classes etc. Also it is web based so I can pretty much do everything with my smartphone browser. They provide a pretty decent website along with the monthly subscription which is vital to small business owners like me as I didn't want to sink in website design and start up cost. #### Cons There are some functions which cannot be personalised or changed but can find ways to work around it. For eg, credits are deducted upon booking and not attendance. Just have to adjust our policies around it. --- ### RECOMENDED APPLICATION FOR YOUR GYMS - Overall rating: 5/5 - Reviewer: ginda r. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros this is easy application to use because it can help me to manage the teacher's schedule of workout!! #### Cons there are no problems inside the application and i use it well --- ### Almost satisfied - Overall rating: 5/5 - Reviewer: Yan M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I'm enjoying the experience. The software is making our business routine easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Attendance tracking: - Pros: you track everyone on the class that they belongs Punch Card: - Pros: We found a way to create a membership as "Punch Card" and it's working the remaining class pretty well. Check In Report: -We can see every student that checked in and their dates. #### Cons Attendance tracking: - Cons: Some teenagers are attending adults class and there's no way to track their attendance on adults class counting attendance for new stripe or promotion on their belts. Punch Card: - Cons: We can't take the expiration date for future charges. We have to select a date for the next payment even if the remaining classes are not done. #### Reasons for choosing Gymdesk Due the attendance tracking that in the past was made by spreadsheet. Now we're trying with the recurring payments. #### Vendor response Thanks for the positive review of our product, Yan! We're glad to hear you found it useful for your business. There is an option to have a session apply towards promotion in multiple programs by setting it to "All Programs" - if you need more help with setting that up, please reach out to our support and we'll be happy to assist you! Replied August 2022 --- ### A Must have for Gym Owners - Overall rating: 5/5 - Reviewer: Latasha M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Gymdesk is a lifesaver. I am able to organize all of my work flow in one system. I love the membership renewal, the personalized website, the group text message marketing, the online store for selling our products, and so much more!! It’s definitely a must have for all gym owners. There are so any features to use. I love Gymdesk and will never change. They are truly the best!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love Gymdesk memberships management. #### Cons I really cannot find anything that I least like at this moment. #### Reasons for switching to Gymdesk The features with Gymdesk is so much better, and the price is great too. --- ### Client management software for martial arts - Overall rating: 5/5 - Reviewer: Cindy G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered We needed client management software for our martial arts gym; I switched to MA on Rails based on the recommendation of another gym owner. The author has been incredibly responsive about small changes we needed. Overall, it does what we need well and with a simple, clean interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is simple to use and handles all our needs (managing clients, gym shop sales, attendance, scheduling). It's very flexible about types of membership options, from drop-ins to monthly. I like that the clients can access their own account. It has good tracking for attendance, bill paying, lets us freeze clients when needed. It also has a basic web-site. #### Cons The attendance check-in is a bit confusing when you have multiple classes running. #### Reasons for switching to Gymdesk Mind-body is 3 times the price without the functionality we wanted. --- ### Amazing for moving from the old school ways - Overall rating: 4/5 - Reviewer: Paige B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Effective in exactly what we needed. the different channels in managing members helped up update from our old school system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The options to manage each membership and edit the clients details accurately. Keeping pricing continuously updated and getting reminders on if we need to update. #### Cons I very much love this service, however we did need to update our wifi to have the best and easiest running time #### Vendor response Thanks for the review. We're glad Gymdesk has worked out for you and your gym! Replied September 2024 --- ### Transformed our Club - Overall rating: 5/5 - Reviewer: Sebastiao T. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you to monitor trends and provides a variety of metrics on the clubs performance and tools to help you grow the club. The sytem was created and managed by CEO who himself is a Martial Artist and therefore uniquely understands the needs of a martial arts club. In the event of any issues or queries the responsiveness of their customer support is nothing short of exceptional, we are on a different time zone here in Europe but that has never been an issue. Maonrails has totally transformed how we manage our clubs and we would have no hesitation in recommending them! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics... #### Cons Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature. ## More reviews [Next reviews](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/reviews/?page=2) --- Gymdesk Reviews, Pros and Cons - 2026 Software Advice