--- title: "Membroz Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Membroz. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Membroz is a good fit for you!" source_url: "https://www.softwareadvice.com/fitness/membroz-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [Membroz](https://www.softwareadvice.com/fitness/membroz-profile/) / Membroz Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fitness/membroz-profile/) Reviews # Membroz User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 33 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 24 reviews (73%) - 4 stars: 8 reviews (24%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Most mentioned pros - Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. ### Most mentioned cons - Some fields missing/weekend customer care not available ## Membroz customer reviews Showing reviews 1-25 of 33 (page 1). ### Membroz Rocks - Overall rating: 5/5 - Reviewer: Cathy F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us. #### Cons that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software #### Reasons for choosing Membroz ease of use and features it offered, flexibility to make it what we needed #### Reasons for switching to Membroz very complicated, expensive, hard to use, not user friendly for the owners, many other issues --- ### Gym membership management - Overall rating: 5/5 - Reviewer: Dilhan G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good customer feedback #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible specifications. Custom features #### Cons I am happy with all i have no regrets in selecting this. #### Reasons for choosing Membroz Customer service is on point fast reply and work on the issues fast as possible #### Vendor response Thanks you Dilhan Replied August 2021 --- ### BEWARE! This company is a complete fraud - Overall rating: 1/5 - Reviewer: Miranda M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply. Our spa company signed up and paid in advance for 6 months licensing. It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work. We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings. I also paid $700 for a customised APP that never ever was started. After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned. This is a complete and utter fraudulent business. Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family. #### Cons everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data #### Vendor response This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system Replied June 2022 --- ### The ideal option for anyone looking to launch and grow their own business - Overall rating: 5/5 - Reviewer: Fazal K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I do advise using it because it is a great system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need. #### Cons Extremely satisfied with the work performed. #### Reasons for choosing Membroz For a business owner trying to simplify her operations and reduce the size of her company at the same time, Membroz offered simplicity and affordability. #### Vendor response Thank you Sir Replied May 2023 --- ### Excellent Appointment and Schedule Management Tool - Overall rating: 5/5 - Reviewer: Md A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed a way to schedule, update, and follow up on our consultant's appointments, and the Membroz solution well surpassed our expectations. This tool has now become a staple of our daily operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Almost everything about this software is to my preference. I have used a lot of them, and this one is by far the best in terms of setup because it is quick and simple to complete. #### Cons Not yet faced any issues with their system #### Vendor response Thank you Sir, It was pleasure working with your organization. Replied April 2023 --- ### Review for Membroz - Overall rating: 4/5 - Reviewer: Ashwini J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Timely support, easy to use software, best option to maintain the database. #### Cons There should be intimation before you upgrade the software and also the information should be shared about the new changes. #### Vendor response Thank you for sharing you review and concern, We take this forward. Replied May 2023 --- ### Membroz has been a big assistance to me over the past two years - Overall rating: 5/5 - Reviewer: Gulvendra S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. That is one of the most impressive markets I have encountered. When you have a complaint, the help is absolutely excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There was nothing about the software itself that I didn't like. This was significantly less complicated than a competitor we previously used, and it was incredibly simple for our users to operate the app. #### Cons Nothing has gone wrong for my business so far. #### Vendor response thank you sir Replied May 2023 --- ### Excellent software, reasonable price, excellent support - Overall rating: 5/5 - Reviewer: Jitendra K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price. #### Cons Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution. #### Vendor response Thank you sir Replied August 2021 --- ### Very user friendly - Overall rating: 5/5 - Reviewer: Kartik J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Online booking And membership management #### Cons Better user experience for mobile app and web. --- ### Excellent customer service - Overall rating: 5/5 - Reviewer: Jigar P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training. #### Cons According to my experience, there are no cons. --- ### User friendly - Overall rating: 5/5 - Reviewer: Madhavi M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am using the software from more than 3 months, it's user-friendly and it reduces my workload. #### Cons so far haven't found anything in the mobile app more features can be added. --- ### Perfect product for time share and Club management - Overall rating: 5/5 - Reviewer: Shitalkumar B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Value for money deal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software offers wide range of options for different requirements for a new time share company. High degree of customisation possible #### Cons This product could have been wonderful if they offer a residual app. But I received update on regular intervals. --- ### Well designed for the timeshare business - Overall rating: 4/5 - Reviewer: ronak l. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall experience was good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User friendly experience. Usage summary can be easily tracked. #### Cons Sometimes the site gets slow this might get improved --- ### Easy to manage facilities - Overall rating: 4/5 - Reviewer: Khushi K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Uesr friendly products esay to manage all the bookings #### Cons Not yet found any cons.Can make app more attractive --- ### Best Software service - Overall rating: 5/5 - Reviewer: jigisha t. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the feature and the access is very easy to use #### Cons better design can be but overall no issues --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Gaurav J. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Till now our experience with Membroz is excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is very easy to use with an excellent service. #### Cons Till now we haven't faced any problems.. --- ### User friendly management software - Overall rating: 4/5 - Reviewer: Abhishek M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It solves the problem of usage allotted to the members and can be easily tracked in profile. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Facility booking management gets easy to manage also can be booked by application side from the members #### Cons Feedback should be received by the members while checkin out --- ### Review - Overall rating: 5/5 - Reviewer: Sarvpreet N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cost effective /customer friendly/As expected #### Cons Some fields missing/weekend customer care not available --- ### Excellent service - Overall rating: 5/5 - Reviewer: hitesh r. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent software by membroz and all service inbuilt in one software. #### Vendor response Thanks for your valuable review. Replied May 2022 --- ### it is very awesome app and helping staff - Overall rating: 5/5 - Reviewer: Jasvinder Singh R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it is very easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros we are tanksful staff, and member ship management. #### Cons only that their staff and their services #### Reasons for choosing Membroz Long Vision Hospitality Pvt Ltd i have used this and very easy to operate #### Vendor response Thank you sir, You feedback help us to improve our services. Replied April 2023 --- ### Membership and Club Management - Overall rating: 4/5 - Reviewer: Yash P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Membership flow is great and We are using mostly this functionality. #### Cons I used most of that functionality of membership management and I don't have problems. --- ### Excellent Membership Software for Clubs. - Overall rating: 4/5 - Reviewer: Khushi M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easily understandable dashboard and reports & supportive team with quick response #### Cons Its been seven months while using so not faced any major issues yet. --- ### "Great tool to Manage your Business'' - Overall rating: 5/5 - Reviewer: Nikunj P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Payment processing, account & finance reports, and a number of other useful functions are all available with Membroz. #### Cons Not yet faced any issues with their system --- ### Best management software - Overall rating: 5/5 - Reviewer: Darshan P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros feature packed product, functionality was good #### Cons UI need to improve, u can add training pop-up for better understanding of product #### Vendor response Thank you, We will continue to improve self-service and training part in application. Replied August 2021 --- ### User friendly software - Overall rating: 5/5 - Reviewer: Adity P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Web and app combination works very smoothly #### Cons It's can increase more features in app... ## More reviews [Next reviews](https://www.softwareadvice.com/fitness/membroz-profile/reviews/?page=2) --- Membroz Reviews, Pros and Cons - 2026 Software Advice