Amazing customer service. Push Press is an ever evolving platform which they are constantly working to improve, but it does not have all the kinks worked out and there are a lot of needs for workarounds to manage fairly basic (in my opinion) needs. Still, I would rather work with a company whose product has a little less finesse but who I know is doing their best to improve it and serve their clients needs than with a company which has everything under the sun but who you can't reach when there is a problem.

The software is simple to use, and the support is phenomenal. If there is an issue the developers are quick to respond and will dig in until they find the issue.

I like that it's basic.... but I also don't like that it's basic. Would like a little more robustness in reporting and member management. I understand the developers want to focus on what they feel are the most important areas rather than adding a bunch of bells and whistles, but I think what I would want to be able to generate from the software and what the developers feel is most important doesn't always line up.

Very reliable support team. Minimal issues and very easy to navigate through

I’ve used a lot of software programs in the past but Push Press goes above and beyond for reporting option and customer service

No real cons at all, there are a lot of options available and support team always helps. Plenty of options that cha solve multiple issues just takes a while to learn

The customer support experience to resolve my issue has been exceptionally poor.

reserving classes, seeing attendance history.

I am a gym attendee (not a gym owner). I have been working with Pushpress support for several months to simply delete some accounts on some gyms done drop-ins with. They simply can't remove my identity from these gyms, nor were they able to generate receipts or sync my calendar as a result. When a customer requests to have their identity removed, this should be taken care of promptly. Any company does this, but Pushpress does not.

Excellent ... Customer service is the best I have ever experienced!

It's so easy to use and any info I need is very easy to access.

Wish I could select the day I wanted to see for the "my day" section on the dashboard

PushPress saves me time, effort and money, allowing me to do more of what I want to do and less of what I have to do.

I've been using PushPress for over two years now and have been consistently surprised by PushPress. The company is constantly evolving, adding new products, services and integrations that empower me to spend less time on running a business and more on what I'm in business for. Exceptional customer service is just the icing on the cake.

Interface is slightly "rigid," but it does everything it needs to do, so it's not really a problem as much as it is an opportunity.