--- title: "Arketa Software Reviews, Demo & Pricing - 2026" description: "Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/fitness/sutra-fitness-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Yoga Studio Software](https://www.softwareadvice.com/yoga-studio/) / Arketa Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/)[Alternatives](https://www.softwareadvice.com/product/254111-Arketa/alternatives/) # Arketa Review Custom quote Free trial 1 plan Wondering if Arketa is right for your organization? Our Yoga Studio Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Arketa 4.3 [(111)](https://www.softwareadvice.com/product/254111-Arketa/reviews/) Pricing Pricing available upon request ### About Arketa Arketa is a fitness and wellness platform that handles booking, client and staff management, reporting, marketing, and a branded app in one place. It also covers what a lot of studio software leaves out: events, teacher trainings, retreats, and on-demand video. The reporting includes a built-in AI assistant you can ask about your data in plain English, along with campaign tracking that shows which marketing actually brings in revenue. It's used by yoga and Pilates studios, gyms, and recovery businesses, from a single location to multi-location brands. The team has run studios themselves, and if you're moving from other software, they handle the switch for you: clients, packages, and stored payment cards all move over with a dedicated onboarding manager. Do you work for Arketa? [Manage this product listing](https://www.g2.com/products/sutra-spaces-arketa/claim_requests/new?auto=true) Wondering if Arketa is right for your organization? Our Yoga Studio Software selection experts can help you in 15 minutes or less. ## Arketa User Interface ## Popular Arketa Alternatives Main Product Arketa 4.3 [(111)](https://www.softwareadvice.com/product/254111-Arketa/reviews/) Ratings Breakdown - 4.27Ease of use - 4.27Value for money - 4.27Customer support - 4.16Functionality Pricing Available upon request Get Price Alternative Product [FitBudd](https://www.softwareadvice.com/fitness/fitbudd-profile/) 4.6 [(408)](https://www.softwareadvice.com/fitness/fitbudd-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.53Value for money - 4.65Customer support - 4.44Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) 4.6 [(3206)](https://www.softwareadvice.com/coaching/my-pt-hub-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.57Value for money - 4.54Customer support - 4.45Functionality Pricing Starting at $22.50 per month Get Price Alternative Product [Everfit](https://www.softwareadvice.com/club-management/everfit-profile/) 4.8 [(424)](https://www.softwareadvice.com/club-management/everfit-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.56Value for money - 4.84Customer support - 4.63Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2995)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Available upon request Get Price Alternative Product [vibefam](https://www.softwareadvice.com/product/493186-vibefam/) 4.9 [(93)](https://www.softwareadvice.com/product/493186-vibefam/#reviews) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.90Customer support - 4.77Functionality Pricing Starting at $89.00 per month Get Price ## Arketa Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Studio Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Arketa Features - Popular features found in Yoga Studio Attendance Tracking Billing & Invoicing Calendar Management Client Management Event Management Facility Scheduling Online Booking Online Payments Registration Management Staff Management - More features of Arketa Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Attendance Management Automated Collections Automated Scheduling Autonomous Task Execution Booking Management Capacity Management Class Management Class Registration Class Scheduling Client Portal Communication Management Community Management Contract Creation Contract/License Management Credit Card Processing CRM Cross-system Integration Customer Accounts Customer Database Customer Engagement Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Collection Data Import/Export Discount Management Electronic Payments Email Campaign Management Email Marketing Employee Management Event Calendar Fitness Performance Tracking Fitness Plan For Gyms For Yoga/Pilates Studios Group Scheduling Instructor Management Inventory Management Lead Generation Lead Management Marketing Automation Marketing Tools Member Communication Member Portal Membership Management Merchandise Sales Mobile Access Mobile Alerts Mobile Booking Multi-Location Multi-step Planning Online Registration Payment Processing Payroll Point of Sale (POS) Proactive Assistance Push Notifications Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Reports & Dashboards Rewards Program Scheduling & Reservations Self Check-In/Check-Out Self Service Portal SMS Messaging Social Media Integration Task Management Task Scheduling Third-Party Integrations Visitor Management Wait List Management Waiver Management Website Integration ## Arketa Integrations Zoom Workplace Integration rated 4.8 from 12 reviews Stripe Integration rated 4.6 from 11 reviews HubSpot CRM Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review Stripe Billing Integration rated undefined from -1 review See all 13 integrations ## Arketa User Reviews ## Arketa customer ratings - Overall rating: 4.3/5 - Total reviews: 111 ### Rating distribution - 5 stars: 77 reviews (69%) - 4 stars: 15 reviews (14%) - 3 stars: 6 reviews (5%) - 2 stars: 4 reviews (4%) - 1 star: 9 reviews (8%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### There are great features, but not a lot of help to utilize the features. - Overall rating: 3/5 - Reviewer: Amanda V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business. #### Cons There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer. #### Reasons for choosing Arketa More options that fit my business for offering an online option. #### Reasons for switching to Arketa More fitness specific options with Arketa and easier to set up and use. --- ### Arketa Aims to Grow Your Business - Overall rating: 5/5 - Reviewer: Brandie H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Arketa is great. It has a lot to offer. Many different tools to maximize your business and help it grow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros [sensitive content hidden] with Arketa was quick to respond on chat and solve my question. Overall, Arketa is an in depth program that offers a variety of great tools to maximize your business. #### Cons I wish there was number I could call directly for support instead of using a chat. I am more of a traditionalist in wanting to speak to someone rather than going through chat. The people on chat are quick to respond and do solve any concerns I run in to. #### Reasons for switching to Arketa They could not solve some payment issues between clients and the gym memberships; we were having to do a lot of back-end work to correct things. --- ### Gut wrenching - Overall rating: 1/5 - Reviewer: Richard P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I am sick with how much we pay this company to be a "partner" and to provide customer support. It doesn't exist here. Be warned. They will sell you a dream team, lock you in and then forget you. Do not fall for it, it's a total trap. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They make an attractive user interface. They make it easy to hand them money. They have a good sales pitch. #### Cons Zero customer support. Glitches that are not fixed. Problems that are not solved. Strictly AI delayed customer support.. still waiting for a response 3 weeks later. --- ### AIR+Arketa Partnership - Overall rating: 5/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Wonderful. I consider them a true partner and we are very happy with them. One of the best decisions we made as a brand was moving to Arketa. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility and the staff/leadership team. They are innovative, courteous ,smart, driven, and very kind people. #### Cons At times buggy. Would prefer more regression testing before releases. The team does a great job of enhancing the product all the time and at times needs to slow down to ensure existing features are not affected. #### Reasons for choosing Arketa Leadership team was the main reason. Flexibility of the product was another. #### Reasons for switching to Arketa Cost, customer service, overall brand disappointment. --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Amy L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive. They've been really proactive and helpful wherever possible. Where they can't they usually provide a good reason. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service. Very responsive. They're responsive and try to make feature requests happen. #### Cons No complaints. Currently, they're updating often so you can get occasional surprises. Like all companies, you can't select what products you want to show but we haven't found anyone who can do that. #### Reasons for switching to Arketa better visibility for tracking of google ads, some customers simply couldn't access our schedule --- ### RUN AWAY! Do NOT waste your time, energy, or money on Arketa - Overall rating: 1/5 - Reviewer: Maria R. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered RUN!! Do NOT let them trick you like they did me. I gave them way too Many chances and am now out THOUSANDS. They over promise (straight up lie) and way under deliver. They pretend that they are going to solve your problem, and leave it on the shelf. I was told there would be a specific feature by the time my account was set up, I told them I can’t switch to their software without that feature… that was 18 MONTHS AGO. Like, what? You can’t make this stuff up. Everytime I reached out about it I was told “2 more weeks”. Aahh! Lol just wild, seriously. RUN!!!!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The look of the system. They made lots of promises about features, and those promises were good so I bought the software. #### Cons Pretty much everything. The glitches are unbelievable. The customer support loves to gaslight you. Many of the e features are ghost features. They don’t give you access to your backend payment processing… this should have been the only red flag I needed, but alas. Payment plans and recurring billing doesn’t cancel and then people are charged and you need to refund, but you lose all of the processing fees. I know all companies have Their weakness, but theirs are business ending. We have lots more than 2 handfuls of members due to the billing issues. Oh, they also sold me a point of sale that doesn’t work for Canadian debits… I asked if it would work in Canada before ordering it. They lied. They can’t fix it. They haven’t refunded me for the terminal which I bought in Feb 2025. #### Reasons for switching to Arketa Located in Israel when the war started and customer support was lagging. Also, words would sometimes show in Hebrew. Honestly, way better than Arketa in every way and shouldn’t have switched. Count your blessings, people! --- ### LOVE Arketa - Overall rating: 5/5 - Reviewer: Traci A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered The Client Support is always there to help you. Client & Class Management is easy to navigate. The email and messaging are easy for staff and members. So happy we purchased Arketa for our studio! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Arketa Studio Software is a great value for your money. The learning curve is easy because Arketa works with you to help you with your studio needs. The Arketa site is very secure. #### Cons The Cons are not being able to talk to someone LIVE over the phone, but you can Text with them live. #### Reasons for choosing Arketa Arketa was Affordable and offered more than its competitors --- ### A good CRM with some room to grow! - Overall rating: 4/5 - Reviewer: Melanie R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Pretty good - Arketa is VERY quick to respond to our issues and concerns, which we appreciate very much. I think Arketa could be a little more intuitive and user-friendly, but overall I've found it pretty easy to navigate. We appreciate the many reports that can be pulled for KPIs and such. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having our own app to use (though it does have issues pretty frequently); Achievements and Challenges are cool; being able to leave notes on clients profiles; the referral codes; etc. #### Cons Many features that we would assume would be part of a CRM are not all included in Arketa, such as: 1. member birthdays (not just a long list of all client birthdays) 2. scheduling private session availability for instructors to make it easier for front desk and clients to book (this is very important to us) 3. staff members can't see their own time cards under "Team" 4. Having to make our cross studio/modality membership a bundle, so they don't get member benefits automatically etc. #### Reasons for switching to Arketa Because of pricing and the features that Arkta offered that Walla didn't have --- ### Good Customer support - Overall rating: 5/5 - Reviewer: Nora T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I am generally satisfied with the support we get. I also like the option to get on a quick call with someone in case I need to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support is usually pretty good when I get someone on the East Coast replying. They are helpful and try to provide quick solutions #### Cons I don't like when I get someone in Australia or another country to support me. The time difference makes it very inconvenient to resolve issues fast for our members. #### Reasons for switching to Arketa we were looking for vetter customer support which we believe we found at Arketa --- ### Customer support - Overall rating: 5/5 - Reviewer: Heather N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I'm still in the beginning phase. Going live tonight. One of the reasons I left my other software vendor was due to poor customer support. Arketa has shown to far exceed my expectations in that arena (customer service dept and AI support). Very happy on that end. I will reserve judgment on the platform itself once we get going. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros AI and Customer Support are prompt and efficient. All of my questions have been answered timely and in ways that I could easily understand and implement in real time. #### Cons Misrepresented with Sales - I still do not have a copy of my contract and need to review the videos to see where the misrep and/or misunderstanding came from. #### Reasons for switching to Arketa customer service and not using the products avail --- Showing 1 - 10 of 111 Reviews [See All Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/) ## Arketa Popular Comparisons [FitBudd vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/436748-fitbudd/)[My PT Hub vs Arketa](https://www.softwareadvice.com/compare/34714-my-pt-hub/vs/254111-Arketa/)[Everfit vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/369274-everfit/)[Mindbody vs Arketa](https://www.softwareadvice.com/compare/188104-mindbody/vs/254111-Arketa/)[vibefam vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/493186-vibefam/)[FLiiP vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/393206-fliip/)[WellnessLiving vs Arketa](https://www.softwareadvice.com/compare/56362-wellnessliving/vs/254111-Arketa/)[LegitFit vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/333927-legitfit/)[bsport vs Arketa](https://www.softwareadvice.com/compare/203284-bsport/vs/254111-Arketa/)[BookyWay vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/266640-bookyway/)[Mariana Tek vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/361403-mariana-tek/)[Exercise.com vs Arketa](https://www.softwareadvice.com/compare/162766-exercise-com/vs/254111-Arketa/)[Gymcatch vs Arketa](https://www.softwareadvice.com/compare/149473-gymcatch/vs/254111-Arketa/)[Kenko vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/419113-bookee/) [Compare All Alternatives](https://www.softwareadvice.com/product/254111-Arketa/alternatives/) ## Other Top Recommended Yoga Studio Software [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5767) Recently recommended **0** times [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) **4.7** (3661) Recently recommended **0** times [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) **4.6** (3206) Recently recommended **0** times [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) **4.0** (2995) Recently recommended **0** times Stuck Between Options? 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