---
title: "Arketa Software Reviews, Demo & Pricing - 2026"
description: "Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/fitness/sutra-fitness-profile/"
page_type: "product"
language: "en"
---

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Arketa

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Overview

[Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/)[Alternatives](https://www.softwareadvice.com/product/254111-Arketa/alternatives/)

# Arketa Review

Custom quote Free trial 1 plan

Wondering if Arketa is right for your organization?

Our Fitness Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Arketa

4.3

[(112)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

Pricing

Pricing available upon request

### About Arketa

Arketa is a fitness and wellness platform that handles booking, client and staff management, reporting, marketing, and a branded app in one place. It also covers what a lot of studio software leaves out: events, teacher trainings, retreats, and on-demand video. The reporting includes a built-in AI assistant you can ask about your data in plain English, along with campaign tracking that shows which marketing actually brings in revenue. It's used by yoga and Pilates studios, gyms, and recovery businesses, from a single location to multi-location brands. The team has run studios themselves, and if you're moving from other software, they handle the switch for you: clients, packages, and stored payment cards all move over with a dedicated onboarding manager.

Do you work for Arketa? [Manage this product listing](https://www.g2.com/products/sutra-spaces-arketa/claim_requests/new?auto=true)

Wondering if Arketa is right for your organization?

Our Fitness Software selection experts can help you in 15 minutes or less.

## Arketa User Interface

## Popular Arketa Alternatives

Main Product

Arketa

4.3

[(111)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

Ratings Breakdown

-   4.27Ease of use
-   4.27Value for money
-   4.27Customer support
-   4.16Functionality

Pricing

Available upon request

Get Price

Alternative Product

[FitBudd](https://www.softwareadvice.com/fitness/fitbudd-profile/)

4.6

[(408)](https://www.softwareadvice.com/fitness/fitbudd-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.53Value for money
-   4.65Customer support
-   4.44Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/)

4.6

[(3206)](https://www.softwareadvice.com/coaching/my-pt-hub-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.57Value for money
-   4.54Customer support
-   4.45Functionality

Pricing

Starting at $22.50 per month

Get Price

Alternative Product

[Everfit](https://www.softwareadvice.com/club-management/everfit-profile/)

4.8

[(433)](https://www.softwareadvice.com/club-management/everfit-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.56Value for money
-   4.84Customer support
-   4.63Functionality

Pricing

Starting at $9.00 per month

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Alternative Product

[Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)

4.0

[(2997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[vibefam](https://www.softwareadvice.com/product/493186-vibefam/)

4.9

[(95)](https://www.softwareadvice.com/product/493186-vibefam/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.88Value for money
-   4.90Customer support
-   4.78Functionality

Pricing

Starting at $89.00 per month

Get Price

## Arketa Pricing and Plans

Arketa has one plan. Studio is custom-priced.

Free trial

Studio

Contact Vendor for Pricing

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Arketa pricing compare to alternatives?

Explore how Arketa's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Arketa4.3[(112)](https://www.softwareadvice.com/product/254111-Arketa/reviews/) | Pricing available upon request | Available | Not available | 4.3 |
| [FitBudd](https://www.softwareadvice.com/fitness/fitbudd-profile/)4.6[(408)](https://www.softwareadvice.com/fitness/fitbudd-profile/reviews/) | $15.00 /mo | Available | Not available | 4.5 |
| [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/)4.6[(3,206)](https://www.softwareadvice.com/coaching/my-pt-hub-profile/reviews/) | $22.50 /mo | Available | Available | 4.6 |
| [Everfit](https://www.softwareadvice.com/club-management/everfit-profile/)4.8[(433)](https://www.softwareadvice.com/club-management/everfit-profile/reviews/) | $9.00 /mo | Available | Available | 4.6 |
| [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)4.0[(2,997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) | $79.00 /mo | Not available | Not available | 3.6 |

Arketa4.3[(112)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Available

Free version

Not available

Value For Money

4.3

-   [FitBudd](https://www.softwareadvice.com/fitness/fitbudd-profile/)4.6[(408)](https://www.softwareadvice.com/fitness/fitbudd-profile/reviews/)
    
    * * *
    
    Starting price
    
    $15.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    
-   [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/)4.6[(3,206)](https://www.softwareadvice.com/coaching/my-pt-hub-profile/reviews/)
    
    * * *
    
    Starting price
    
    $22.50 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [Everfit](https://www.softwareadvice.com/club-management/everfit-profile/)4.8[(433)](https://www.softwareadvice.com/club-management/everfit-profile/reviews/)
    
    * * *
    
    Starting price
    
    $9.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)4.0[(2,997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)
    
    * * *
    
    Starting price
    
    $79.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    

## Arketa Features

-   Popular features found in Fitness
    
    Attendance Tracking
    
    Billing & Invoicing
    
    Calendar Management
    
    Class Management
    
    Communication Management
    
    Customer Database
    
    Employee Management
    
    Marketing Automation
    
    Online Booking
    
    Payment Processing
    
    Registration Management
    
-   More features of Arketa
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Attendance Management
    
    Automated Collections
    
    Automated Scheduling
    
    Autonomous Task Execution
    
    Booking Management
    
    Capacity Management
    
    Class Registration
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Community Management
    
    Contract Creation
    
    Contract/License Management
    
    Credit Card Processing
    
    CRM
    
    Cross-system Integration
    
    Customer Accounts
    
    Customer Engagement
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Collection
    
    Data Import/Export
    
    Discount Management
    
    Electronic Payments
    
    Email Campaign Management
    
    Email Marketing
    
    Event Calendar
    
    Event Management
    
    Facility Scheduling
    
    Fitness Performance Tracking
    
    Fitness Plan
    
    For Gyms
    
    For Yoga/Pilates Studios
    
    Group Scheduling
    
    Instructor Management
    
    Inventory Management
    
    Lead Generation
    
    Lead Management
    
    Marketing Tools
    
    Member Communication
    
    Member Portal
    
    Membership Management
    
    Merchandise Sales
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Booking
    
    Multi-Location
    
    Multi-step Planning
    
    Online Payments
    
    Online Registration
    
    Payroll
    
    Point of Sale (POS)
    
    Proactive Assistance
    
    Push Notifications
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reports & Dashboards
    
    Rewards Program
    
    Scheduling & Reservations
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    Social Media Integration
    
    Staff Management
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Visitor Management
    
    Wait List Management
    
    Waiver Management
    
    Website Integration
    

## Arketa Integrations

Zoom Workplace

Integration rated 4.8 from 12 reviews

Stripe Payments

Integration rated 4.6 from 11 reviews

HubSpot CRM

Integration rated undefined from -1 review

Twilio

Integration rated undefined from -1 review

Klaviyo

Integration rated undefined from -1 review

Stripe Billing

Integration rated undefined from -1 review

See all 13 integrations

## Arketa User Reviews

## Arketa customer ratings

- Overall rating: 4.3/5
- Total reviews: 112

### Rating distribution

- 5 stars: 77 reviews (69%)
- 4 stars: 15 reviews (13%)
- 3 stars: 6 reviews (5%)
- 2 stars: 4 reviews (4%)
- 1 star: 9 reviews (8%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.2/5

---

### Arketa Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

So far it has been good and I have been satisfied. There does seem to be some issue to iron out but every agent that I have spoken with has done a fantastic job solving the issues.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I appreciate the customer support they offer - as a new client, there are so many questions that I have at all different times.

#### Cons

They need more customer service agents to answer questions in a more responsive timeframe - and there are some hiccups in the system, like when customers want to change their membership level.

---

### Good Customer support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

I am generally satisfied with the support we get. I also like the option to get on a quick call with someone in case I need to.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Support is usually pretty good when I get someone on the East Coast replying. They are helpful and try to provide quick solutions

#### Cons

I don't like when I get someone in Australia or another country to support me. The time difference makes it very inconvenient to resolve issues fast for our members.

---

### LOVE Arketa

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

The Client Support is always there to help you. Client & Class Management is easy to navigate. The email and messaging are easy for staff and members. So happy we purchased Arketa for our studio!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Arketa Studio Software is a great value for your money. The learning curve is easy because Arketa works with you to help you with your studio needs. The Arketa site is very secure.

#### Cons

The Cons are not being able to talk to someone LIVE over the phone, but you can Text with them live.

---

### Arketa 2026

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Arketa has been wonderful! It’s made managing the day to day operations of our studio much easier and provides a lot of useful functionality in one place. I find it significantly more intuitive than other platforms I’ve worked with, and I appreciate that the system continues to evolve and improve. The customer support has also been a major positive and makes it much easier to navigate any questions or issues that come up. I’ve been very happy with the platform and would definitely recommend it to other studios!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Arketa is much more intuitive and user friendly than other studio management software I’ve used. The interface is clean, visually pleasing, and makes it relatively easy to find what I need and navigate the different features. I also really appreciate how responsive and helpful the support team is!

#### Cons

There are certain settings and features that can be easy to overlook or aren’t always immediately intuitive to find, such as the email suppression list, activation toggles, and some of the more specific account or communication settings. Once you know where they are, they’re generally easy to use, but it can sometimes take a little digging.

---

### Worth the Investment for Our Growing Pilates Studio

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Arketa has been amazing. It has given us better systems, stronger reporting, and more opportunities to automate and streamline our studio’s operations. I love the app, our members love the app, and the support we receive from the Arketa team makes such a difference. There are a few features I would love to see expanded, especially within payroll and widget customization, but I also feel confident that the team listens to feedback and will continue improving the platform. Arketa has absolutely been worth the investment for our business!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The support team is one of the biggest things that stands out to me. They are incredibly helpful, respond quickly, and will even send personalized videos to walk me through something—whether I cannot find a feature, am trying to set up something new, or accidentally made a mistake. I also love Arketa’s tracking capabilities. Although it is an investment, I can clearly see how much revenue we have generated through automations, no-show fees, and other features, which makes the value very apparent. The built-in substitute management and calendar scheduling are also amazing. We previously needed a separate platform for those tasks, so having everything in one place has made managing our studio much easier.

#### Cons

The payroll reporting could be more robust. I currently have to export the data and run it through another system to check for scheduling overlaps, potential conflicts, and changes between pay periods. I would love to see more built-in payroll analysis, including the ability to compare totals from one pay period to another and automatically flag possible overlaps. I would also appreciate more customization within the widgets and purchase pages. For example, I have not been able to adjust certain widget dimensions, which means users sometimes have to scroll. It would be great if these pages offered customization similar to a website editor, although this has not been a major issue overall.

---

### Review from inBalance

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall I've definitely enjoyed Arketa. I used mindbody for 6 years and I can say Arketa is a better experience and product overall.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love that our members love it! Many of the features are easy to use. The members love the branded app. I do enjoy the quick responses when needing technical support. For the most part the dashboard is user friendly.

#### Cons

I don't love some of the updates. I don't like that there isn't a "today" option on the business app to get back to today's schedule. I don't love the auto save feature when writing broadcasts. This new feature has not made life easier. I don't love that we are not limited on how many emails we can send out each month.

---

### Vivo Hot Pilates & Yoga Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Arketa has made running my business a seamless process. There are endless tools that allow for processes to run efficiently and hands-off. The customer support team has been extremely helpful and quickly responsive to every question I have, and they are very patient and detailed! On top of that, they are constantly adding new features to improve the client experience even more. I especially love the in-house text messaging and phone calls with clients through Arketa, it keeps everything tracked in one place and is easily accessible for everyone on my team. Additionally, their marketing suite has great capabilities that allow you to run promos seamlessly, track income from broadcasts/automations, and create specialized workflows for the client groups you want to reach. Booking into classes is seamless and students are even able to pick their mat spot ahead of time which creates a smooth pre-class process! Overall, I am very satisfied with Arketa and grateful to have them as the backbone to my Pilates & yoga studio!

#### Cons

I haven't came across any major issues so far, I would just say that there is definitely a big learning curve when setting the software up. There are so many elements that are not explained to you during your onboarding sessions, so definitely take advantage of their customer support team and articles! The team has clarified any questions I have had and have helped me with getting everything set up properly.

---

### Switching to Arketa was a great choice!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I have been very pleased with our switch to Arketa. We have been able to make our systems even more streamlined as a result of switching over to the software, and I am excited to keep learning and navigating the myriad of features available. I am incredibly grateful to the Arketa team too, who have been incredibly helpful and offered personalized and in-depth support at every step of the way!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Arketa is the comprehensive tools it offers for scheduling, managing the client database, and interacting with clients. I appreciate that Arketa is incredibly customizable, and that we can make small shifts between various pricing options and booking models that we utilize between our two studios. The interface is also extremely user-friendly from both the studio and client ends, and the customer support is quick and reliable. Arketa has made managing classes across studios incredibly easy, and I am excited to continue to learn more about all of the available features (from automations to the various transactional messaging and data analysis options available)!

#### Cons

As far as cons, there are a few easily managed hiccups I've faced; however, I appreciate that Arketa offers a feature request tool and offers comprehensive and personalized support.

---

### Highly Recommend

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Very positive. They've been really proactive and helpful wherever possible. Where they can't they usually provide a good reason.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great customer service. Very responsive. They're responsive and try to make feature requests happen.

#### Cons

No complaints. Currently, they're updating often so you can get occasional surprises. Like all companies, you can't select what products you want to show but we haven't found anyone who can do that.

---

### Customer support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I'm still in the beginning phase. Going live tonight. One of the reasons I left my other software vendor was due to poor customer support. Arketa has shown to far exceed my expectations in that arena (customer service dept and AI support). Very happy on that end. I will reserve judgment on the platform itself once we get going.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

AI and Customer Support are prompt and efficient. All of my questions have been answered timely and in ways that I could easily understand and implement in real time.

#### Cons

Misrepresented with Sales - I still do not have a copy of my contract and need to review the videos to see where the misrep and/or misunderstanding came from.

---

Showing 1 - 10 of 112 Reviews

[See All Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

## Arketa Popular Comparisons

[FitBudd vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/436748-fitbudd/)[My PT Hub vs Arketa](https://www.softwareadvice.com/compare/34714-my-pt-hub/vs/254111-Arketa/)[Everfit vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/369274-everfit/)[Mindbody vs Arketa](https://www.softwareadvice.com/compare/188104-mindbody/vs/254111-Arketa/)[vibefam vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/493186-vibefam/)[FLiiP vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/393206-fliip/)[WellnessLiving vs Arketa](https://www.softwareadvice.com/compare/56362-wellnessliving/vs/254111-Arketa/)[LegitFit vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/333927-legitfit/)[bsport vs Arketa](https://www.softwareadvice.com/compare/203284-bsport/vs/254111-Arketa/)[BookyWay vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/266640-bookyway/)[Mariana Tek vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/361403-mariana-tek/)[Gymcatch vs Arketa](https://www.softwareadvice.com/compare/149473-gymcatch/vs/254111-Arketa/)[Kenko vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/419113-bookee/)

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