--- title: "Arketa Software Reviews, Demo & Pricing - 2026" description: "Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/fitness/sutra-fitness-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Fitness Software](https://www.softwareadvice.com/fitness/) / Arketa Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/)[Alternatives](https://www.softwareadvice.com/product/254111-Arketa/alternatives/) # Arketa Review Custom quote Free trial 1 plan Wondering if Arketa is right for your organization? Our Fitness Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Arketa 4.2 [(91)](https://www.softwareadvice.com/product/254111-Arketa/reviews/) Pricing Pricing available upon request ### About Arketa Arketa is a fitness and wellness platform that handles booking, client and staff management, reporting, marketing, and a branded app in one place. It also covers what a lot of studio software leaves out: events, teacher trainings, retreats, and on-demand video. The reporting includes a built-in AI assistant you can ask about your data in plain English, along with campaign tracking that shows which marketing actually brings in revenue. It's used by yoga and Pilates studios, gyms, and recovery businesses, from a single location to multi-location brands. The team has run studios themselves, and if you're moving from other software, they handle the switch for you: clients, packages, and stored payment cards all move over with a dedicated onboarding manager. Wondering if Arketa is right for your organization? Our Fitness Software selection experts can help you in 15 minutes or less. ## Arketa User Interface ## Popular Arketa Alternatives Main Product Arketa 4.2 [(91)](https://www.softwareadvice.com/product/254111-Arketa/reviews/) Ratings Breakdown - 4.19Ease of use - 4.20Value for money - 4.14Customer support - 4.08Functionality Pricing Available upon request Get Price Alternative Product [FitBudd](https://www.softwareadvice.com/fitness/fitbudd-profile/) 4.6 [(407)](https://www.softwareadvice.com/fitness/fitbudd-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.52Value for money - 4.65Customer support - 4.43Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) 4.6 [(3206)](https://www.softwareadvice.com/coaching/my-pt-hub-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.57Value for money - 4.54Customer support - 4.45Functionality Pricing Starting at $22.50 per month Get Price Alternative Product [Everfit](https://www.softwareadvice.com/club-management/everfit-profile/) 4.8 [(418)](https://www.softwareadvice.com/club-management/everfit-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.56Value for money - 4.84Customer support - 4.63Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [vibefam](https://www.softwareadvice.com/product/493186-vibefam/) 4.9 [(91)](https://www.softwareadvice.com/product/493186-vibefam/#reviews) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.89Customer support - 4.77Functionality Pricing Starting at $89.00 per month Get Price ## Arketa Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Studio Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Arketa Features - Popular features found in Fitness Attendance Tracking Billing & Invoicing Calendar Management Class Management Communication Management Customer Database Employee Management Marketing Automation Online Booking Payment Processing Registration Management - More features of Arketa Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Attendance Management Automated Collections Automated Scheduling Autonomous Task Execution Booking Management Capacity Management Class Registration Class Scheduling Client Management Client Portal Community Management Contract Creation Contract/License Management Credit Card Processing CRM Cross-system Integration Customer Accounts Customer Engagement Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Collection Data Import/Export Discount Management Electronic Payments Email Campaign Management Email Marketing Event Calendar Event Management Facility Scheduling Fitness Performance Tracking Fitness Plan For Gyms For Yoga/Pilates Studios Group Scheduling Instructor Management Inventory Management Lead Generation Lead Management Marketing Tools Member Communication Member Portal Membership Management Merchandise Sales Mobile Access Mobile Alerts Mobile Booking Multi-Location Multi-step Planning Online Payments Online Registration Payroll Point of Sale (POS) Proactive Assistance Push Notifications Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Reports & Dashboards Rewards Program Scheduling & Reservations Self Check-In/Check-Out Self Service Portal SMS Messaging Social Media Integration Staff Management Task Management Task Scheduling Third-Party Integrations Visitor Management Wait List Management Waiver Management Website Integration ## Arketa Integrations Zoom Workplace Integration rated 4.7 from 11 reviews Stripe Integration rated 4.6 from 11 reviews Mailchimp Integration rated 4.6 from 10 reviews HubSpot CRM Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review See all 14 integrations ## Arketa User Reviews Overall Rating 4.2 Ratings Breakdown 5 68% 4 11% 3 7% 2 4% 1 10% Secondary Ratings Ease of Use 4.2 Value for money 4.2 Customer support 4.1 Functionality 4.1 AV Amanda V. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed March 2026 There are great features, but not a lot of help to utilize the features. 3 Previously 5 I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support. Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support Previously 3 4 Functionality Pros: The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business. Cons: There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer. Reasons for choosing Arketa More options that fit my business for offering an online option. Reasons for switching to Arketa More fitness specific options with Arketa and easier to set up and use. Read More BA Ben A. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed August 2025 Lots of Features with a Competitive Price 4 Overall it works and has nice features, but the stability can be improved. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: There can be bugs/errors which cause frustration for the user Cons: It’s very unstable, constantly having bugs. It drives me crazy every day and their Tech support is very slow to fix anything. Reasons for switching to Arketa Because of what I was promised by Arketa, which was not true. Read More DS Donna S. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed June 2025 Consistently Overpromises and Under-delivers 2 When we’ve addressed these concerns with Arketa, they’ve denied ever making certain promises—even when multiple members of our team recall hearing the exact same claims. Rather than taking ownership, they deflect responsibility, often implying that any disconnect is due to a customer “misunderstanding.” If switching platforms were easy at this stage, we would have done so already. We had another top contender during our search and, in hindsight, we regret not choosing them. We are extremely disappointed. If you're considering migrating your business to Arketa, we strongly urge caution. If you're just getting started, insist on access to a test environment so you can verify how the features actually work—not just how they’re described in sales calls. Build nothing into your membership structure or client communication until you’ve seen it function live. It may save you months of cleanup and miscommunication. Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: Their pitch. What they claim they do sounds really great and is very exciting. Their claim to be a 1 stop shop makes them very seem very attractive. Cons: To begin, the data migration process was extremely mishandled. Despite multiple warnings from my team and me about which reports not to use, and our efforts to provide accurate, curated CSV files, our concerns were repeatedly dismissed. We were explicitly told to "relax" and reassured that we were "in good hands." Unfortunately, our worst fears were realized. The migration was a disaster, and as late as 24 hours before our grand re-opening, we were informed there was no viable solution. We are still dealing with the ripple effects of that poorly executed and completely avoidable migration. Not once has anyone taken accountability for disregarding the guidance we offered in advance. To make matters worse, when we reached out for urgent support the day before reopening—after working around the clock and sacrificing personal and family time—we were told by our assigned Studio Success Manager that she was at a family event and unavailable to help. In addition to overpromising during the sales process, we have consistently had to backtrack and re-educate our members about features and capabilities we were told existed but simply don’t. One such example: We were assured that when a member booked a bike for class, the system would automatically prompt them to reserve shoes and, if needed, collect payment at that time. We were also told the system would track shoe sizes used, offering helpful data insights. This functionality does not exist. We’ve had to revert to manual workarounds that offer no meaningful improvement from our previous system. This is one of many such examples. The process for freezing memberships and upgrading plans is also far more clunky and limited than what was presented. At this point, it’s clear we are dealing with a young company led by well-intentioned but inexperienced staff. The platform itself shows promise, but the internal knowledge gaps—combined with a sales team that overstates capabilities—create a frustrating and often damaging experience for established businesses like ours. We sincerely hope to see more transparency, accountability, and maturity in the future. Reasons for choosing Arketa Had a great sales call with Madison who promised she would not leave us in the wind once we signed on and the features they claimed to have were answers to current limitations. She is a good sales person. Reasons for switching to Arketa In retrospect, I wish we had not. It was the devil we knew and we switched to what we thought was a bright light, only to meet the devil we didn't know. Read More TC Theresa C. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed February 2025 Arketa is the ONLY solution you need 5 Arketa stands out with its exceptional support, making it the easiest-to-use and highly reliable platform. We've enjoyed growing our studio with them, knowing that we have their unwavering support. If you're tired of wasting time on software that doesn't meet your needs, Arketa is the solution you've been looking for. We've tested all the big and small ones, and Arketa is the only one that checks every box and surpasses our every expectation. Stop searching and start switching over to Arketa. You'll feel the difference in their support from day one. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the entire system.  It is very refreshing to find a studio platform that thinks of the future and considers the studio's clients to be an essential part of the development process. Their reports are to the penny, their setup is easy, and our clients love the ease of use.  We used this system for our clients and discovered that for the studio side, it was just as easy for us! It is a lovely system, and if you are trying to decide who to go with, you won't look back once switching to Arketa.  They are a breath of fresh air. Cons: This is a minimal issue and nothing compared to other software cons. Their reports need a little assistance.  They are the most accurate and reliable reports I have ever had, but sometimes, our ability to see a transaction immediately — can be delayed for 24 hours. Reasons for choosing Arketa I used Mindbody and Wellness Living for the first 23 years of our business. They are both clunky and do not think forward. All other brands were missing major features or were very cost-prohibitive, and many were solutions based on mind-body and wellness living, and they didn't think outside of those boxes. Arketa offered simplicity, and they think about how their software will bend and flex in the future. I love that forward-thinking process! Finally!! A solution that isn't trying to be another mind-body or wellness living. They are their own! The industry desperately needed this forward-thinking! I also love that every aspect of my studio is in one studio software solution. and then here is Arketa offered simplicity, and they think about how their software will bend and flex in the future. I love that forward-thinking process! We need that! I also love that every aspect of my studio is in one studio software solution. Reasons for switching to Arketa Clients struggled to navigate the cumbersome system. Reports were often highly inaccurate, confusing, and rarely matched. The website widgets worked only intermittently. System-wide issues were never genuinely addressed; instead, there were just temporary fixes and workarounds. Eventually, those workarounds became problematic, and it was difficult to know how to resolve issues since the original problems were never properly fixed. Having been with them for eight years, we witnessed how this caused significant functional issues for long-term users. Read More DM David M. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for less than 6 months Review source Reviewed March 2025 An Amazing Team That Has Really Gone Above and Beyond for Me 5 I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way. Cons: Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust. Reasons for switching to Arketa arketa promised it would be better. it was a lie Read More LM Lora M. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Reviewed April 2025 So grateful for Arketa! 5 9/10 because there is room for a bit of improvement. That being said, we are SO GLAD we switched!!! Mariana Tek and Mindbody have NOTHING on Arketa. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use–intuitive! It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream! Cons: We've requested a few features that will make some administrative tasks easier. Reasons for switching to Arketa Everything with MT and BB was a nightmare. If a feature didn't work properly, that suggested a workaround instead of fixing it. Most admin tasks took a million steps. Have one-off events? Good luck. Want your SMS automation to actually send? That's a joke. Expect to wait a long time for support and for the majority of responses to be gaslighting. Want to get out of their contract due to products not working properly (which is listed in the contract as a way to get out)? They won't release you even when they agree they can't fix what they falsely advertised. 0/10 recommend. Read More VP Vera P. Verified reviewer Sports 2-10 employees Used daily for less than 6 months Review source Reviewed January 2025 Above and beyond expectations 5 The team at Arketa has been exceptional, from our first intro call to all the setup calls we had it has gone without a hitch. All questions we had were promptly resolved and the team had amazing suggestions for the functionalities we were looking for. I've never felt dismissed and they were so patient in supporting us through the setup! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Arketa ticked all the boxes (and more) when it came to the functionalities we needed for our yoga studio but if I had to pick just one it would be the user interface. After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account. Cons: There isn't anything we like less about the system, so far it has been perfect for us. Reasons for choosing Arketa Arketa offered superior functionality (e.g. compared to Team Up) at the best cost-value relationship (e.g. Mariana Tek which was way over our budget). The other platforms had what we needed on the surface but missed the mark on many of the functionalities we required such as on-demand library and being a system that had seamless integration with our website. Read More CE Chandler E. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed December 2024 Pilates Laboratory 🤍s Arketa! 5 Great! Honestly I can say my experience has been 10/10 -- there's always a glitch here or there that you would expect to run into with converting software... but seeing the people behind the scenes and building relationships with these individuals goes and has gone a very long way. The branded app has elevated my clients' experience in all ways of PL. I'm super grateful to be part of all of Arketa's growth as a business but also to other studios! I've had the opportunity to meet and chat with studio \[sensitive content hidden\] on more than one occasion to reiterate my level of satisfaction with the software and how it impacts me/PL. I love to give love and support to those who have done the same for me! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Building real relationships with genuine people makes all the difference! I deeply value the support I receive and the opportunity to know exactly who I’m collaborating with on a software team. It’s incredible how much that personal connection positively impacts my business. Huge gratitude to the entire Arketa team for their dedication and partnership! Cons: \-Not having Apple Pay, -No font selections on branded app -More style selection options on buttons in branded app (I love how you can round the buttons-- but I don't like how the same function rounds the preview boxes of promo cards and video thumbnails) -Linked Instagram -- it would be cool to be able to link instructors' instagram profiles to their bio info Reasons for choosing Arketa I think the biggest reasons are because of the connections I made with the people within Arketa. Being able to speak directly to my Arketa team and honestly not feel as though I was being "sold" on something... I made the decision to choose Arketa because it felt right in my gut - and I'm so happy I did! Being "sold" on a software was what I experienced with Glofox and I knew I wanted to believe in whomever I would be doing business within software for my next software selection. Reasons for switching to Arketa I didn't like the lack of customization, the outdated feel of the app/software, how I could NEVER contact someone in support, there was NO onboarding in the slightest, the timing on the backend was all in military time Read More SB Susan B. Verified reviewer Sports 2-10 employees Used daily for less than 6 months Review source Reviewed January 2025 Arketa is the BOMB.com 5 Perfect, and I mean that. I was dragging my feet trying knowing I needed a new website and scheduling platform but I was hesitant to start the process because no one company ever seems to have exactly what you want. I responded to an ad for Arketa on Instagram and set up a demo and was hooked immediately and THANK GOD for that, because it has been a god send. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Absolutely EVERYTHING!!! The web design platform is easy to use and incredibly robust in what it offers you. Setting up my account was easy as well, all the steps are easy to find and follow. The integration with ClassPass has been a game changer, as has all of the integrations with Google and Zoom. I can not say enough about how much I love Arketa and what it has done for my studio in just a short time. Cons: I have yet to find something that I don't like about this system. Reasons for switching to Arketa I viscerally hated Wellness Living so much that I never wanted to interact with it so the business really suffered. Read More JH Jillian H. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 Revised Arketa Review, with Happy Ending! 3 FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution! Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: Very affordable Online Platform, for exercise instructors teaching both Private & Group Classes Online, and for building an On Demand Library. Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class! Cons: I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022. I loved Sutra Pro-it was easy to use and quite intuitive. This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices! The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me! With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't. As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication & support, until quite recently. FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help! I'm happy to report that \[sensitive content hidden\], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues. I have now received the tech support I needed to navigate the (still rather confusing) dashboard. Thank you \[sensitive content hidden\]! You are terrific! Read More Showing 1 - 10 of 91 Reviews [See All Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/) ## Arketa Popular Comparisons [FitBudd vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/436748-fitbudd/)[My PT Hub vs Arketa](https://www.softwareadvice.com/compare/34714-my-pt-hub/vs/254111-Arketa/)[Everfit vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/369274-everfit/)[Mindbody vs Arketa](https://www.softwareadvice.com/compare/188104-mindbody/vs/254111-Arketa/)[vibefam vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/493186-vibefam/)[FLiiP vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/393206-fliip/)[WellnessLiving vs Arketa](https://www.softwareadvice.com/compare/56362-wellnessliving/vs/254111-Arketa/)[LegitFit vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/333927-legitfit/)[BookyWay vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/266640-bookyway/)[bsport vs Arketa](https://www.softwareadvice.com/compare/203284-bsport/vs/254111-Arketa/)[Mariana Tek vs Arketa](https://www.softwareadvice.com/compare/254111-Arketa/vs/361403-mariana-tek/)[Gymcatch vs Arketa](https://www.softwareadvice.com/compare/149473-gymcatch/vs/254111-Arketa/) [Compare All Alternatives](https://www.softwareadvice.com/product/254111-Arketa/alternatives/) ## Other Top Recommended Fitness Software [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10761) Recently recommended **0** times [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5756) Recently recommended **0** times [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) **4.7** (3648) Recently recommended **0** times [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) **4.6** (3206) Recently recommended **0** times Stuck Between Options? 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