I have no longer had to rely on using an excel or google sheets type format that is awkward for writing and can get confusing the longer you use it. Clients love the ease of use of TrueCoach and communication has never been better.

Do you want to spend more time then is necessary programming? This software greatly enhances your ability to effectively and efficiently deliver programming to clients. Reviewing results and communication is seamless. Its design allows for organizing what your plan is and then translating that to a program that delivers it in an attractive format . Their new app is incredible.

Sometimes it is a little slow to respond, something I know they are working on

When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the user experience I contemplated leaving the software. I didn't think the update was clearly communicated and it caught myself and my coaching clients off guard. Since that major update, TC has communicated better and their support team has been very useful in helping me and my clients navigate some of their increased security features and also manually run sales reports for me during tax season. Those little support pieces go a long way with me.

I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated.

The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done.

It has served it's purpose but it feels like you guys are focused more on expansion than improving the product for exciting users.

It is light and quick - easy to navigate. It is quick to program.

I don't like that you can't easily save individual workouts to drag and drop or load into the calendar. I don't find the programs feature useful. I need to copy and paste in two different tabs and can't see my workouts when programming. Not very functional for coaches. I don't like that there is no progression feature and that you need to type in text for sets and steps. It leads to too many user errors. I don't like that you guys are adding features like payments instead of fixing these use issues. I don't have confidence that you are working on them or see the need. I also do not like that the price doubles from 20 clients to 21. That does not make sense and is not friendly for mid-tier coaches with a moderate workload.

Can’t speak highly enough about the app… get plenty of instant help whenever I get stuck and they’re always improving it

The app itself is very easy to use sleek & smooth… I like how easy it is to build my clients fitness programme as well as being able to integrate nutritional apps outside of the app

I wouldn’t say I dislike anything, what I would like though is maybe a built in zoom of some sort to catch up with client… this is just if I’m being picky