# Twin Oaks Software Reviews, Demo & Pricing - 2026 > Review of Twin Oaks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fitness/twin-oaks-profile --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / Twin Oaks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fitness/twin-oaks-profile/reviews/) # Twin Oaks 2026: Benefits, Features & Pricing Wondering if Twin Oaks is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Twin Oaks 4.3 [(20)](https://www.softwareadvice.com/fitness/twin-oaks-profile/reviews/) Pricing Starting at $100.00 one time ### About Twin Oaks Twin Oaks was one of the first to bring purpose-built software to the fitness industry. With us, you don’t just get powerful tools—you get a partner. From how the platform is built to how we show up for our clients, everything is designed to give you more flexibility, more support, and more confidence in your operations. Since day one, we’ve focused on helping clubs run smarter, earn more, and keep members longer, and we continue to lead with tools and support that make a real impact where it matters most. With flexible billing options, built-in returns management, and advanced automation tools, our system makes it easier to manage cash flow, recover failed payments, and get paid faster. Twin Oaks is built to support your team, simplify your workflow, and give your members a seamless experience from the moment they walk in. We’re a long-term partner built around your success. Wondering if Twin Oaks is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## Twin Oaks User Interface ## Popular Twin Oaks Alternatives Main Product Twin Oaks 4.3 [(20)](https://www.softwareadvice.com/fitness/twin-oaks-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.18Value for money - 4.80Customer support - 3.95Functionality Pricing Starting at $100.00 one time Get Price Alternative Product [GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/) 4.7 [(167)](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.72Value for money - 4.83Customer support - 4.56Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/) 4.4 [(611)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.22Value for money - 4.31Customer support - 4.27Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Gymdesk](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/) 4.8 [(148)](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.86Customer support - 4.57Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2992)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $99.00 per month Get Price ## Twin Oaks Pricing and Plans Starting price: $100.00 one time Free Trial Free Version Basic $100.00 one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Twin Oaks Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of Twin Oaks Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Attendance Management Attendance Tracking Automated Scheduling Billing & Invoicing Booking Management Calendar Management Class Management Class Registration Class Scheduling Client Management Client Portal Contract/License Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Electronic Payments Email Management Employee Management Enrollments/Onboarding Facility Scheduling Fitness Performance Tracking For Gyms Group Scheduling Instructor Management Inventory Management Invoice Management Lead Generation Lead Management Marketing Automation Member Accounts Member Communication Member Database Membership Management Membership Signup Member Types Mobile Access Mobile App Mobile Booking Multi-Location Online Booking Online Registration Point of Sale (POS) Push Notifications Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Resource Scheduling Self Check-In/Check-Out Self Service Portal SMS Messaging Staff Management Team Management Third-Party Integrations Visitor Management Wait List Management Waiver Management Website Integration ## Twin Oaks Integrations Gleantap Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Keepme Integration rated undefined from -1 review HubSpot Content Hub Integration rated undefined from -1 review Virtuagym Integration rated undefined from -1 review ## Twin Oaks User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 35% 3 15% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.2 Customer support 4.8 Functionality 3.9 DB Debbie B. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Reviewed December 2020 Happy customer 4 We love them. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: From the beginning when we began extracting our data to the first monthly draft the Twin Oaks team was there guiding and assisting to make the process a success. We love the ongoing support and accessibility when we have question or need assistance. Cons: At this time I don’t think we have any cons. The software is meeting our needs. We do like that they are always looking for ways to improve. Reasons for switching to Twin Oaks We felt very limited as well as it was hard to get the ongoing assistance needed. We also loved the dashboards. Vendor Response Thanks for the kind words Debbie. We're always striving to service & support our clients. Replied December 2020 Read More NZ Nancy Ann Z. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Reviewed December 2020 The only Pandemic "Plus" 4 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: In June of this year our fitness center migrated from the Twin Oaks Version 6 software to the new ADVANTAGE online system. What impressed me the most was the advance preparation and relatively seamless transition. We were able to customize our software to our industry and have been able to "tweak" it as we go. We have been able to customize reports to increase our sales by utilizing the sales breakdowns and targeting our advertising accordingly. Sales and Client Relations staff are readily available to answer any concerns or assist with formatting new reports or other requests as they occur. Cons: Integrating with the new software was relatively seamless. As I stated we had an older Twin Oaks software product already in use. However, the change over occurred the end of June (Pandemic time) so we had trained our Front Desk staff and then there was constant change of personnel. Business was slower during this timeframe so there was not the normal frequency of using the system so the staff was constantly entering sales incorrectly (despite a handy "how-to" manual). I found I was spending a large portion of time correcting entries. This however may be more of a "pandemic" situation. The only other item to mention would be that I was used to the reports which were available on our older release and not on the Advantage system. However, the client relations staff (particularly \[SENSITIVE CONTENT HIDDEN\]) were always available to assist me in creating /customizing the reports I needed. Vendor Response Thank you Nancy for your valuable input and feedback, much appreciated. Replied December 2020 Read More VR Verified Reviewer Health, Wellness and Fitness 201-500 employees Used daily for less than 2 years Review source Reviewed November 2022 Very Basic 3 It is very basic and might be something for a small gym definitely doesn't work well with bigger gyms. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: I liked the layout of the software. It was very easy to find most things. Response time from Twin Oaks was typically pretty quick. Cons: I don't like that it is hard to use a calendar on their software and that you can not sync their calendar to your phone. We literally had to use 3 different calendars to keep track of appointments. Billing was a hassle. We would have members not bill and some bill. Others would put in cancelationsand still get billed. I also don't like how once a member is created its almost impossible to delete them or merge them with a different account. Also when we switched from softwares we ended up finding out that twinoaks wasn't even redeeming sessions for the trainers so we had clients with 120 sessions when they should've only had like 20. It was a mess. Read More TM Terrence M. Verified reviewer Sports 11-50 employees Used daily for more than 2 years Reviewed December 2020 Twin Oaks Software 5 \[SENSITIVE CONTENT HIDDEN\] and tge twin oaks support team in general is absolutely amazing. They are quick to respond and help whenever I need it. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The software makes it easy for us to add and remove options to our Point of Sale System and it does a great job of providing us with a detailed sales analysis weekly, monthly and annually. It also is great for time keeping reports. Cons: Our Clock in scanner misfunctions often for employees who are trying to clock in with their badge. It also makes it difficult manually to clock in because the employees have to change their password so often that they forget it. The biggest complaint is the merchant card service charges. Please try to shop for a new company that doesn't charge as much for credit card transactions. Reasons for choosing Twin Oaks \[SENSITIVE CONTENT HIDDEN\] convinced us to purchase it when she demonstrated the product to use years ago. Vendor Response Thank you for providing this review Terrence. We will reach out to you and take a look at what you're currently being charged as perhaps something is misaligned. Typically the CC rates are very competitive across the industry. Replied December 2020 Read More PB Peter B. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed December 2020 Log history of industry knowledge 5 This is a robust software and a lot to learn. Support team is very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Secure and robust management of members. We have bern using the software and one of its earliest customers. New updates are keeping with the times. Cons: Could use more accounting integration to accounting software. Reasons for choosing Twin Oaks Long history in the industry. Vendor Response Thanks Peter, always a pleasure working with you and your staff at Litchfield AC. Replied December 2020 Read More SJ S J. 11-50 employees Used daily for less than 12 months Review source Reviewed July 2016 Desktop Version Review 3 The folks at Twin Oaks are all really great folks. The reps are helpful, the tech guys know their stuff, and the trainers are very well versed. We have the desktop version, which I am told is a very stripped-down version of their online version. We got the desktop version as we are not a large entity and wanted to try and maintain some control over our accounting and member management. It has turned out to be difficult to the point of us slowly turning over one function and another to them. The software is not intuitive or easy on the eye or to follow. The manuals are huge and difficult to follow, and some places don't seem to give correct directions. The software does just about anything you could want it to, but figuring out how to do it is as difficult as doing it once you do find out. That is not true for every function, but is for too many. The enterprise company has really nice rates, but is a pain to try to get through to someone if you have a problem. They are available for free training over the phone that you schedule with them. What is hard is getting that training for yourself or your personnel when you have to be using your computers on the job and can't tie them up to train. Ratings Breakdown 2 Ease of use 4 Value for money 4 Customer support 2 Functionality Pros: Great personnel. Fair and upfront pricing. Office hours are generous, and a 24/7 line is made available for tech emergencies. Knowledgeable techs. A couple personnel are experience with Quick Books, so are great help if you have to transmit things to QB. Cons: Interface is not intuitive or easy to use. If you are not in their area, you must get training over the phone and remote computer, which can be difficult to schedule for employees. Manual is huge, hard to follow and sometimes inaccurate. Customizing modules or pages is mostly impossible, so you are often stuck with a bunch of stuff/clutter on a page that you don't use or need. Read More BB Buck B. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed December 2020 Review Twin Oaks Club Management 3 It has been very good for us and the addition of Twin Oaks handling our credit card processing has been very smooth. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: The software is easy to use and train new employees on. Cons: The reports are very frustrating as the instructions are not clear and selection criteria is extremely confusing. It is frustrating to run reports and not obtain report data that is consistent. Reasons for choosing Twin Oaks Ease of use and the guidance offered by \[SENSITIVE CONTENT HIDDEN\] was very beneficial. Reasons for switching to Twin Oaks Former system did not offer upgrades. Vendor Response Thank you Buck for the feedback regarding the reports. We may of made too many options available in them. We will reach out to you to offer further assistance. Replied December 2020 Read More SS Shannon S. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed February 2021 They are doing an Awesome Job 5 Over all the experience I have had with them has been great. The transition from desktop to online was a breeze, and the staff has been very helpful with all of my questions and training of my staff on the new software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the New App and the online access. We have used Twin Oaks for several years and the online system is much more user friendly!!! We are very happy so far with what they are doing!!! Cons: The only thing I dislike about the new software is when down loading the app, on iPhone it is a little confusing, but I think that is an iPhone thing because it is super simple with an android. Read More LG Lance G. Verified reviewer Religious Institutions 11-50 employees Used daily for less than 2 years Reviewed December 2020 Twin Oaks software does the job 4 Positive. Staff is willing to help when needed and provide solutions. Ratings Breakdown 3 Ease of use 5 Customer support 4 Functionality Pros: We use Twin Oaks for membership in our church recreation center, which uses paid memberships for members and non-members. The Twin Oaks software has the flexibility to handle a number of different customer categories, a strong accounting feature and numerous ways to retain members. The response from Twin Oaks customer support is very good as well. Cons: Renewing memberships before a member's expiration date can be confusing as well as shufflinf between different types of payments. Vendor Response Thank you for taking the time to do a review Lance, we appreciate your input and feedback. Please let us know if we can help further and do some additional training for doing renewals. Replied December 2020 Read More MY Mike Y. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed December 2020 GM 4 I love have a sign person to your club. Not called a 1800 number and get a redon call person that does not know your club. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: the software Easy to use. Love the customer service Cons: cant take/make payment on any device. Return of EFT Members can't see it or make a payment into the club post it on the 8th. Reasons for choosing Twin Oaks having a sign person to your club. Vendor Response Hi Mike - thank you for the review. And yes, you can absolutely take a payment from any device and members can pay from anywhere they login to the Member Portal. We'll give you a call to show you how. Replied December 2020 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/fitness/twin-oaks-profile/reviews/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **118** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (279) Recently recommended **69** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **23** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **20** times Stuck Between Options? Our experts can help you compare Twin Oaks with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice