Upper Hand vs OBM Gym Management Software

RATING:

4.1

(109)

Upper Hand has 109 reviews and a rating of 4.1 / 5 stars vs OBM Gym Management Software which has 12 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (109)
4.8 (12)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
January 3, 2024
December 15, 2022
Pros/Cons
  • Pros

  • Camp registration saved us valuable time and money.
  • It looks great, and creating events is very easy.
  • Cons

  • Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.
  • The complete lack of customization and available software and/or plugins (parent/child accounts, financial and administrative dashboards).
Read all user reviews
  • Pros

  • We love using our program, easy to use, great customer service.
  • It is an easy software to use from both sides. The interface is good looking and technical support is fast and accurate.
  • Cons

  • It's really slow for the type of business we have. We have members checking in all the time and the check-in has been hard to adapt too.
  • Sometimes the updates in service do not reflect immediately and this has caused me bill students wrong amount a couple of times.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos