# Valant EHR Suite Software Reviews, Demo & Pricing - 2026 > Review of Valant EHR Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fitness/valant-psychiatric-emr-profile/ --- [Home](https://www.softwareadvice.com/) / [Mental Health EHR Software](https://www.softwareadvice.com/medical/mental-health-emr-billing-software-comparison/) / Valant EHR Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/alternatives/) # Valant EHR Suite Review Custom quote 1 plan Wondering if Valant EHR Suite is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Valant EHR Suite 4.2 [(339)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Pricing Pricing available upon request ### About Valant EHR Suite Valant EHR Suite is an electronic health record system designed for behavioral health practices. It supports clinical documentation, practice management, and patient engagement. The platform is suitable for various behavioral health professionals, including psychiatrists, therapists, practice managers, and billing specialists. It accommodates practices of different sizes, from solo practitioners to large organizations, as well as specialized programs such as Intensive Outpatient Programs and Partial Hospitalization Programs. The system includes AI-assisted clinical documentation that generates narrative notes during patient encounters. Features include integrated ePrescribing with PDMP integration, telehealth functionality for virtual care, tools for group therapy, and outcome measurement tracking to monitor clinical progress. Practice management tools cover scheduling, billing with claim assistance, utilization review, eligibility checking, and reporting for practice performance. The patient portal, MYIO, provides secure communication between providers and patients. It offers online bill payment, access to forms, and integrated patient messaging. The platform is designed to alig... n with the workflows of behavioral health practices and supports compliance with industry regulations. Wondering if Valant EHR Suite is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. ## Valant EHR Suite User Interface ## Popular Valant EHR Suite Alternatives Main Product Valant EHR Suite 4.2 [(339)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 3.97Value for money - 4.09Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1373)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(465)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.28Value for money - 3.41Customer support - 3.60Functionality Pricing Available upon request Get Price ## Valant EHR Suite Pros and Cons We analyzed 339 verified reviews for Valant EHR Suite to find out what actual users really think. Select to learn more Supportive Onboarding And Training Resources Valant offers thorough training modules, helpful online resources, and responsive trainers to guide new users. The system is intuitive for most, and staff appreciate the clear onboarding process and ongoing support, making it easier to teach and learn for both providers and administrative teams. Tailored For Behavioral Health Needs Valant EHR Suite is designed specifically for mental health and behavioral health practices. It provides specialized documentation tools, progress notes, and workflows that match the needs of psychiatric and psychology providers, helping practices run smoothly and efficiently. Efficient Solo And Group Management Valant EHR Suite helps practices stay organized and manage daily operations efficiently. Users find it easy to set up, add staff, and handle multiple locations. The platform supports both solo and group practices, making it a practical choice for those seeking to streamline workflows and focus on patient care. Difficult Insurance Claim Management Handling insurance claims with Valant can be problematic due to integration issues, frequent denials, and confusing payment processes. Users struggle with registering payers, tracking claims, and managing secondary insurance, leading to delays and added administrative burden. Complex And Error-Prone Billing Processes Billing features in Valant are frequently described as confusing, time-consuming, and prone to errors. Users face challenges with payment tracking, manual edits, and integration issues, while reporting and fee management often require extra steps and lack clarity. Slow And Inconsistent Support Response Many users report long wait times, unresolved issues, and unresponsive customer service. Support staff are often slow to reply, lack detailed knowledge, and struggle to provide effective solutions, which can disrupt practice operations and lead to frustration. ## Valant EHR Suite Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Custom Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Valant EHR Suite Features - Popular features found in Mental Health EHR Appointment Scheduling E-Prescribing Initial Assessments Therapy Notes Treatment Planning - More features of Valant EHR Suite Activity Dashboard API Appointment Management Calendar Management Charting Claims Management Client Portal Clinical Notes Communication Management Compliance Tracking Confirmations/Reminders Customizable Forms Customizable Reports Customizable Templates Document Management Electronic Payments Electronic Signature Email Marketing Employee Management EMR/EHR For Group Therapy For Mental/Behavioral Health For Psychiatrists HIPAA Compliant Insurance Eligibility Verification Invoice Management Medical Billing Medication Management Mobile Access Multi-Location Multi-Provider Practice Online Booking Patient Communications Patient Intake Patient Portal Patient Records Management Patient Scheduling Payment Processing Practice Management Prescription Management Progress Notes Progress Tracking Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduling Secure Messaging Self Service Portal SMS Messaging Template Management Workflow Management ## Valant EHR Suite User Reviews Overall Rating 4.2 Ratings Breakdown 5 55% 4 24% 3 10% 2 5% 1 6% Secondary Ratings Ease of Use 4.1 Value for money 4.0 Customer support 4.1 Functionality 4.0 PS Patricia S. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed May 2026 Nurse Practitioner 2 Previously 5 I stay with Valent mainly because it will be too much work to transfer to a new EHR. I am not happy with the lack of people and support with this company for the price they need to correct this, Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Valent is a good EHR The major negative is the customer support. It is difficult to reach a live person and resolve problems. Cons: Zero customer support, and they are expensive. I have several concerns, and it has been weeks since I got the support needed to resolve the problem. Also, I was given inaccurate information, and no one dealt with that concern. Vendor Response Hi Patricia, thank you for taking the time to share this. What you’ve described is not the experience we want for you, and we’d like to understand what happened and how we can help. Please reach out using the contact information included with this response, and we’ll make sure your concerns are reviewed by the appropriate team so we can make it right. Replied June 2026 Read More LB Latoya B. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed January 2026 A Return to Simpler, Smarter Systems 5 I would rate Valant a 9.5 out of 10. It is an excellent system for both small and large behavioral health practices. Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for TMS-based practices. While there are some opportunities to further enhance billing functionality, the overall ease of training, usability, and workflow efficiency is exceptional. Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds significant value. After years of working with increasingly complex systems, Valant feels like a return to how business used to be done—simpler, more intuitive, and focused on getting the work done rather than working around the system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about the Valant EHR suite is its integrated design. Clinical, billing, and financial data live in one system, which allows for clearer visibility into operations, aging, and performance without relying heavily on external reporting tools. It reduces data fragmentation and allows teams to understand operational and financial performance in real time. Cons: There are a few opportunities to enhance end-user efficiency, such as improved visibility of patient identifiers across screens, more consolidated workflows for credit balance resolution and refunds, and additional system functionality for manual posting. The ability to balance both in the beginning and end, without the need start over when the balance is off. Also, improvement with telehealth functionality. Reasons for choosing Valant EHR Suite Cost, ease of use, and setup. Also Valant caters to the mental health community which continues to grow. The ability to support a practice at all sizes matter. Reasons for switching to Valant EHR Suite Financial visibility, and ease of use for patients and staff is important. Vendor Response Hi Latoya! We're so glad to hear you're having a good experience with Valant. Thank you for taking the time to write this review! Your feedback means the world to our teams. Replied March 2026 Read More jf jaclyn f. Verified reviewer Health, Wellness and Fitness Self-Employed Used weekly for more than 2 years Review source Reviewed December 2025 Still enjoying Valant. 5 Previously 4 I’ve use this program for a long time and I found it to be perfectly suited for my needs. It is quick intuitive and encompasses a lot. Ratings Breakdown 5 Ease of use Previously 4 4 Value for money 5 Customer support 5 Functionality Previously 4 Pros: I haven’t using this AHR for approximately two years now and I have had no problem with it. It can handle a lot of information and is easy to use. Cons: The program offer so much that it takes some time to understand all that offers and how to access these things, such as treatment plan interventions. Vendor Response Thank you, Jaclyn! We appreciate you taking the time to write this review and we're so glad to hear you're having a good time with Valant! We appreciate your partnership. Replied January 2026 Read More AM Allison M. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Always crashing, unreliable, not usable, can't get a human on the phone in customer support. 1 Running a health care practice is stressful and we face may barriers in providing the best care we can to our patients. The last thing you want is your EMR to be so unreliable that every day you worry your system will not work. This means patients do not get the care they need. Additionally this has cost this small company at minimum tens of thousands of dollars of revenue as well as negative reviews due to not being accessible.Imagine waking up to start your work day and your EMR system won't even allow you or anyone in your practice to log in. Today is a Monday and the system has been down since before 6am and it is 11:30am and still nobody can log in. We want to call the patients but we cannot even access the list of scheduled patients. Nobody is responding to emails or able to help. This has happened countless times. This Valant company business should be reported to the BBB. I do not recommend this EMR to anyone who wants to maintain a professional and reliable practice. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: The ability to bill straight through the system to the clearinghouse is convenient although certain diagnosis are rejected through the clearinghouse. Cons: I am the CEO of a mental health practice and have been using Valant for our Psychiatry practice for the last ten years. This system will bring your revenue down by tens to hundreds of thousands of dollars! Using this system is the biggest regret of my career. Valant goes down during business hours all the time (6am through 3pm on a Monday for example) and it is impossible to view even the schedule during this time.This means you can't schedule appointments or even access a list of that day's patients. You can't prescribe medications. You can't check patients in and out. Worst thing is that there is no one to talk to during these times. Their customer support is basically non-existant! Valant eventually gave us the number of a liason to call in times like these because there were so many incidents of the system going out or lagging to the point of being unusable, but this person has no idea what is going on and has never been helpful and will only sometimes respond to his emails. The system goes down or crashes almost every week or two. Secondly, prescribing medications is very clunky with this EMR. The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies. The mobile notes system is clunky as well. Vendor Response Thank you for your feedback regarding the service interruption caused by the Amazon Web Services outage on 10/20/25. We recognize how critical system reliability is for you and your patients, and we take these concerns seriously. The global service failure within AWS impacted many organizations, websites, and apps worldwide, including leading healthcare and technology platforms. AWS as confirmed that the root causes originated within their internal network systems and was not specific to Valant. Our Service Level Agreement aims for 99.9% uptime measured on a trailing 12 months, excluding factors outside Valant's reasonable control such as third-party provider outages. We follow communications protocols to ensure real-time visibility into any issues, even those outside our control. Due to the way this review is anonymized, we can't reach out directly to you, but we would appreciate the opportunity to connect. Please email subscription@valant.com to discuss your experience. Replied November 2025 Read More DS Deana S. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 2 years Reviewed May 2026 Good platform 5 There was a learning curve, but the support is good. I get the help I need when I ask for it. It integrates with my billing and payment platforms. Ratings Breakdown 5 Ease of use 4 Value for money 5 Functionality Pros: Fully integrative and easy to use. Our team likes the way it connects to billing and the client portal. Cons: There are a couple of things that could be improved. One bug I need fixed has not been. I would like a way for clients to confirm appointments in the platform. Reasons for choosing Valant EHR Suite Good recommendations from colleagues and others. Reasons for switching to Valant EHR Suite Valant seems to work better with multiple providers in the practice. Vendor Response Hi Deana. Thank you for the thoughtful feedback. We're glad the billing integration and client portal are working well for your team. We'd like to make sure the open bug and the appointment confirmation feedback get to the right team. Please reach out using the contact information included with this response and we'll take it from there. Replied June 2026 Read More JW JILL W. Verified reviewer Mental Health Care 11-50 employees Used daily for more than 2 years Reviewed January 2026 Quality Product 5 I have used a number of EHR and Valent has less issues than all of them. It is easier to use, learn, document and retrieve record from. Valant is always upgrading and improving its product and keeping up with current needs and demands. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Valant is easy to use, has good technical support and helpful for our practice in communicating. Valant provides us with a system that is accessible and user friendly. It has options for billing, client portals and messaging. Our clients seem to like it. Cons: About one time a year we have a few days where it freezes up or is down for several hours. This has improved over time but all the EHR's have this kind of issue. It is accessible in and outside the practice. Reasons for switching to Valant EHR Suite Neither were easy to use, difficult to train staff on and not accessible to clients or our billing. Vendor Response Hi Jill! Thank you for taking the time to write this review. We're so glad to hear that you're enjoying the EHR, and we're glad you are accessing it from within and outside your practice! That's the great thing about having a web-based platform. Thank you again for taking the time to write. Replied March 2026 Read More KS Katy S. Verified reviewer Mental Health Care 51-200 employees Used daily for more than 2 years Reviewed October 2025 Grateful I chose Valant 5 I do recommend Valant and glad I chose it for our rapidly growing practice. It's good for a small group and can grow with you. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Valant is intuitive to use and navigate through. Customer support is wonderful. Behavioral health focused and often adding new features that make it easier on the providers and clients. Cons: It goes down and can be glitchy more often lately and this creates frustration on our team and takes our time to manage impact this has on clients. I wish it was easier to pay your bill....please implement Echeck. Reasons for choosing Valant EHR Suite Superior features for a growing practice. Reasons for switching to Valant EHR Suite Started my own company and needed to find an EHR that was developed with focus on mental health and a company with quick growth. Vendor Response Hi Katy, Thank you for your review! We're so glad to hear Valant is working for your rapidly growing practice. We've shared your suggestion for echeck functionality with our team to consider implementing. Please know we review each of these comments individually. Similarly, we track and immediately prioritize all reports of functionality issues, and apologize if you experienced the global Amazon Web Services outage in October, 2025. Valant is committed to supporting your practice and the important work you do in behavioral health! Thank you again for your partnership. Replied November 2025 Read More AZ Alishia Z. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 12 months Reviewed November 2025 1 year with Valant and counting 4 So far so good and I'm looking forward to the future. It's a simple system with great upgrades and helpful task reminders. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is simple to use. The tutorial videos are helplful and customer service helps even more. They have provided great short cuts for me too. I love the tasks on the Dashboard because I need an extra level of accountability. I noticed that the system is updated all the time and I love this. Feedback is taken into account and the changes are very helpful. Cons: I did not know it was apart of the Amazon Web Service until the outage. I do have concerns that this system is apart of one of the 3 largest cloud systems which could make us a target for breaches. I'd like to know what is being done to be sure we are protected moving forward. Is it possible to have the appointment calendar accessible offline? Just a thought Reasons for choosing Valant EHR Suite Accountability was most important to me at the time. Reasons for switching to Valant EHR Suite I needed more accountability, in particular that tasks reminders Vendor Response Hi Alishia, thank you for taking the time to write this review! We're pleased to report that Valant user data and patient data are secure. Our database backups are stored outside of our core servers and are protected by triple redundancy. Data and backups were not impacted by the AWS outage. Regarding the outage, AWS is the world’s most comprehensive and broadly adopted cloud, and has had remarkable uptimes of 99.99%, with no similar outages for the previous four years. We are confident that we have invested in the best partner for the infrastructure for our platform and do not anticipate similar disruptions. We've shared your suggestion for offline calendar access with our team to consider developing. We appreciate knowing more about what we can do to provide a five-star experience. Thank you again! Replied November 2025 Read More DF Dr. Yolonda F. Verified reviewer Mental Health Care 51-200 employees Used daily for less than 6 months Review source Reviewed December 2025 Terrible platform - Stay away! 1 Terrible! I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I don't...if I could give it zero stars I would. There is nothing about this platform that I like. It is only second to the worst platform I have used in my 30 years of practice. Cons: This is not a user-friendly or intuitive platform. It takes six different clicks just to document a session, sign and lock the document. Treatment plan page will default to top of the page when entering goals, objectives and interventions which means you have to be very mindful of which you are working on and scroll down to the appropriate tab to enter information. Dashboard also defaults to original display so anytime you leave you have to reset your preferences all over again. There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while. Reasons for switching to Valant EHR Suite Leadership decided to switch without getting feedback from providers. Vendor Response Hi Dr. Yolanda, we're disappointed to hear this. We'd like to assist with the usability difficulties you're facing. Please reach out to our Support team by submitting a ticket here: https://valantsupport.zendesk.com/hc/en-us/requests/new so our team can provide training and record your feedback internally. Your experience is important to us, and we want to make sure all Valant users feel comfortable in the software. Thank you! Replied January 2026 Read More CM Carmen M. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 2 years Reviewed November 2025 “Best EHR” 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very easy to manage, never have any problems. What I like the most is that is very easy to navigate .love it! Cons: I like it all.. when I have questions, they answer fast.. very easy to manage and system never goes down. Reasons for switching to Valant EHR Suite System went down a lot and took forever- to response Vendor Response Hi Carmen! Thank you so much for taking the time to write this review. We're so glad to hear you're having a good time with Valant! We're here to support your practice and appreciate your partnership. Replied December 2025 Read More Showing 1 - 10 of 339 Reviews [See All Reviews](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) ## Valant EHR Suite Popular Comparisons [Carepatron vs Valant EHR Suite](https://www.softwareadvice.com/medical/care-patron-profile/vs/valant-psychiatric-emr/)[RXNT vs Valant EHR Suite](https://www.softwareadvice.com/medical/rxnt-emr-profile/vs/valant-psychiatric-emr/)[Tebra vs Valant EHR Suite](https://www.softwareadvice.com/medical/kareo-profile/vs/valant-psychiatric-emr/)[athenaOne vs Valant EHR Suite](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/valant-psychiatric-emr/)[AdvancedMD EHR vs Valant EHR Suite](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/1069-valant-psychiatric-emr/)[EHRYourWay vs Valant EHR Suite](https://www.softwareadvice.com/medical/ehryourway-profile/vs/valant-psychiatric-emr/)[DrChrono vs Valant EHR Suite](https://www.softwareadvice.com/medical/drchrono-profile/vs/valant-psychiatric-emr/)[TheraNest vs Valant EHR Suite](https://www.softwareadvice.com/medical/theranest-profile/vs/valant-psychiatric-emr/)[SimplePractice vs Valant EHR Suite](https://www.softwareadvice.com/medical/simplepractice-profile/vs/valant-psychiatric-emr/)[CounSol.com vs Valant EHR Suite](https://www.softwareadvice.com/mental-health/counsol-profile/vs/valant-psychiatric-emr/)[TherapyNotes, LLC vs Valant EHR Suite](https://www.softwareadvice.com/medical/therapynotes-profile/vs/valant-psychiatric-emr/)[Kipu vs Valant EHR Suite](https://www.softwareadvice.com/medical/kipu-profile/vs/valant-psychiatric-emr/)[Qualifacts Insync vs Valant EHR Suite](https://www.softwareadvice.com/compare/1069-valant-psychiatric-emr/vs/421013-InSync-EMR/) [Compare All Alternatives](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/alternatives/) ## Other Top Recommended Mental Health EHR Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (465) Recently recommended **253** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **252** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **235** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1373) Recently recommended **111** times Stuck Between Options? 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