Valant EHR Suite vs Zen Planner

RATING:

3.98

(206)

Valant EHR Suite has 206 reviews and a rating of 3.98 / 5 stars vs Zen Planner which has 245 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.98 / 5 (206)
4.3 / 5 (245)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 31, 2023
January 11, 2023
Pros/Cons
  • Pros

  • Clinical templates make it very easy for me to document. Billing is tightly integrated.
  • It is easy to use after training. Support is always here to help.
  • Cons

  • We have encountered too many problems to list.
  • Getting started was frustrating. Once you sign the contract, the customer service team stop replying to emails.
  • Pros

  • Zen Planner has a lot of good features. Billing, client tracking, scheduling, and integration into our website are all pretty smooth.
  • There are SO many ways to customize reports to your liking and integrate with other software. And I love the icons chosen for each area of the program.
  • Cons

  • Converting reports to pdf feature should be a breeze, but doesn't convert the entire report and is useless.
  • There is one thing that really bothers me. Approximately once a week it just kicks me out of the app and doesn't allow to log in, app shuts down too frequently.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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