We went from a home built system to AMS.

It is fairly easy to use. Very robust, no issues that have stopped us from releasing aircraft. Like that it isn't in the cloud so if internet down we can still have access.

Make it easier to customize. Could look more modern Mobile access through an app or even just on my phone at work. Need a dispatch module.

The AMS team helped to streamline the aircraft documentation process. It became easier for one person to manage the workload.

During the implementation process the staff were very helpful to bring us up to speed to incorporate this software in our company

Certain aspects of formatting were challenging to get used to.

We have been using AMM since 2012 and have seen it improve over time. It would be great if AMS would develop a simplified quarantine / inventory module that would allow users to better track hours and cycles when a component or assembly is not installed.

The AMM software is simple to use and has a fair selection of available reporting functionality. It also has enough versatility that it can be used to comply with varied company processes and procedures. Finally the software can be used as an on-site or remote installation solution.

The Inventory Manager module does not offer the functionality we need. Specifically the inventory transfer from base to base. We also have had several releases that break existing functionality on the AMM module.

Has the features we need to operate our aircraft

Issues and bugs take a long time to get addressed, if ever

Easy to use. Ties maintenance and inventory very nicely together. Product support is very good, with the availability of online assistance.

There needs to be a status bar or wheel when making selections. Currently you make a selection and then you wait but new users are confused whether their selection was enabled....no status wheel or bar to identify that the selection was made and now the program is "thinking". Just a blank screen.