All AUTOsist Reviews

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Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

This is the easiest software I've ever used

PROS

I love the fact that you can upload your car and it's all automatic and stuff, that's my favorite part. it's a great piece of software that deserves all the medals for ease of use. Good support too.

Scott

Facilities Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

The most user-friendly fleet management software out there

Autosist has helped me keep accurate and up to date records on the 25 vehicles that we have in our fleet. I like that I can keep all of the records in one location and I never have to worry about saving my work, as its all automatically saved. The design layout makes it easy to select one of the vehicles in our fleet and all of the information is instantly displayed. The software is very easy to use and learn, without sacrificing key features. Whenever I need to recall service records, it is simple to click on the vehicle in question, and all of the information is displayed along with any of the data that I inputted.

PROS

There are many options out there for fleet management software, but I ended up choosing Autosist because it is not unnecessarily complicated like some of the other options out there. It is the most user-friendly option and it is not cluttered with a bunch of features that I have no use for.

CONS

I wish there was a simple way to total the amount spent on repairs & maintenance, per vehicle, and as a total amongst the fleet

Reason for choosing AUTOsist

I chose autosist over the competition because it was the most user-friendly option by far. The other choices were cluttered with unnecessary features that were only going to get in my way. What I also like is that you can choose what features that you want, so that you are only paying for what you need.

Vendor Response

Hi Scott, thank you so much for your review! We do have a report called the Spend Analysis found in the reports section that will break down how much you spent on each vehicle for all services done. It will give you total spent, monthly spend, and annual spend. We can also build out some custom reports for you if needed - please email us at support@autosist.com

Replied June 2021

Justin

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great app!

PROS

Easy to use! Doesn't take a lot of time to set up.

CONS

The amount of trucks needed for certain price categories is a little low.

Mayela

Wholesale, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

AUTOsist

It's a great APP, with great features

PROS

The software has some great features and easy to use

CONS

There's a delay on the web. Since we don't log Trips, that tab is irrelevant to our company.

Reason for choosing AUTOsist

Cheaper and easier

Angela

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Review of Fleet Mgn

easy to work and great customer services

PROS

Easy to use. Like the reminder of maintenance on vehicles. Tracking system is also easy to navigate.

CONS

Currently I do not have any Cons regarding Autosist.

Reasons for switching to AUTOsist

Wanted a system that would track and monitor maintenance.

Alice

Environmental Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Water Well Drilling Company Auto Assit

Autosist has already helped us track monies spent on maintenance for our units, rigs, and other equipment we have logged. And keeps up with mileage. Just a great product to see where your money is spent.

PROS

I have only been on this program since June and it has made my life and what I do for my company so much easier. Its first off user friendly and very easy to maneuver around in. It gives you so much options to be detailed with your equipment or the function you need for your company. I can't wait to see what a full year of 2024 brings us to show our owners the bottom line.

CONS

I seriously feel there are NO CONS, this is the greatest program I have ever had the pleasure to work on.

William

Verified reviewer

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2019

Good tool

Very good and very responsive

PROS

Like that it keeps track of routine maintenance and also stores services with receipts for reference. Occasional bugs but they are responsive to list of them quite promptly

CONS

Small bugs with reminders. App badge shows 1 due when there are multiple due but Ganges once you open app. Small deal.

Lauren

Construction, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Perfect for preventative maintenance

I've never had better customer service. [sensitive content hidden] has been our main point of contact, and I would highly recommend her! She always responds in a timely manner and it quick to answer our questions in a way we'll understand.

PROS

We love the service reminders! This makes it super easy for our office to keep track of what vehicles need oil changes and when we need to renew registrations.

CONS

With the size of our fleet, getting all of the VIN, license plate, and other information to set up was time consuming. But as soon as we had everything, Autosist did the rest of the set up for us.

TODD

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

User Friendly

PROS

It fulfilled what we were looking for in this software

CONS

Haven't found one yet. Have been pleasantly surprised!

Ruthie

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Knowing about your vehicle when no one shares.

This has been great, it has taken a lot of tension out of the air, with me not having to ask the drivers for the information. An automatic reminder is sent out at the being of each month for the inspections, and with in minutes of a driver completing and submitting, I am aware of any issues he is having.

PROS

Just being able to know if any of our vans are due service, registration, or just having issues with one click on each van. I don't have to wait for the drivers to share any of the information, from when they get gas, to how their vehicle is preforming. I am still finding new ways of looking at the data.

CONS

I haven't found anything I don't like, the guys in the field take a little while to warm up to using it to it's maximum potential. I would like for the map option to be a little more informative, but I am still learning my way around it.

Reason for choosing AUTOsist

We went direct with AUTOsist, due to the high praise and regards companies using the product, and once I contacted AUTOsist direct, the customer service (even before I began using the software) was above and beyond anything I expected. I have never had a issue that has not been resolved with one phone call or e-mail. Customer Service sold me.

Abid

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

AutoSist

Management of our fleet vehicles, managing our vehicle insurance needs. Compliance for vehicle management without headaches. Cost effective.

PROS

Easy to use both by the administrator and the driver. Autosist help our organization to become efficient with our fleet management, with decreasing our time to manage fleet issues without breaking the bank.Customer support is there to get us going. It took us a little while to get our employees get started using it. In time they have seen the value to their time.

CONS

At this time the portal meets our organizational needs.

Reasons for switching to AUTOsist

Not efficient and not productive. Many errors.

Leandro

Construction, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

AUTOsist from a safety manager/ex SQE engineer perspective.

We've been using AUTOsist for only a few months, but I'm impressed how it has brought everyone closer, how the mechanical issues have been resolved faster, and how much easier and quicker it is to log pre-trip inspections. With that safety has improved exponentially. During the short period we've been using it I have found some bugs, and I've reported suggestions. Every time I emailed I received a reply within minutes, my suggestions were implemented, and the bugs were fixed. It's great to know that we're working with a software company that cares about us, listens to our needs, accepts our inputs, and applies our suggestions. Looking forward to keep using AUTOsist for many years to come. Thank you for what you do! You're improving the process and savings lives.

PROS

Best way to report mechanical issues. It has improved the quality of our vehicles and safety immensely.

CONS

The GUI could use a little polishing to be more up to date standards. The software quality engineers need to spend a little bit more time on it. I found some bugs.

Tory

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Lots of functionality for fleet management

Our fleet leader is having a much easier time remembering what work needs to be done, as well as what work has recently been done. Our office staff is working with the fleet team to input invoices, permits, work orders, and purchase info so all of that information is accessible to any of our users, anywhere, at any time. That way, if a driver is out of state and something happens, they have tons of relevant information at their fingertips through the app.

PROS

It works cross-platform and updates instantaneously, so I can update a vehicle's record on my desktop and my manager can check the app on her phone remotely to see the updated information. Our fleet drivers use Autosist to conduct their daily vehicle inspections and our fleet leader is automatically notified when anything has failed inspection. This keeps us aware of problems and also allows us to set reminders to check back in on recurring issues.

CONS

I'm not a fan of how "edit" mode and "view" mode look the same for records/inspections/notes. I would prefer the view mode to look more like saved information, rather than fillable fields -- if that makes sense? I constantly find myself opening a note and trying to click into the fields to start editing, then being confused as to why my cursor is x-ed out -- since I'm still on view mode, even though it looks like just the edit mode.

Jason

Public Safety, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Great for fire department use!

This program has cut back on the use of paper for records to be filed. Everything can be kept online for easy review and I can easily record repairs and fuel use for tracking purposes.

PROS

As the fleet manager, I really like the ability of the instant notifications when the crews find a problem. With our shift schedule I don't see everyone for a few days at a time to hear about a problem, plus when the crews identify a problem they might forget to send me an email when they get back into the office. The ability of this program to work on any media device to allow adding pictures and instant notifications sent to me allows me to know about the problem right away. This allows me to get a repair scheduled right away, not days later. And all the information is stored in the cloud so I can review anything from anywhere and not lose it.

CONS

The crews wish there was an easier way to know if every truck has been checked without going to each truck individually online to see if the check has been done. If there could be some kind of indicator showing what trucks have been checked for the day that resets at midnight or whenever the user wants.

TK

Law Enforcement, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Easy to Use and Flexible

This has made our expenses much more transparent and gives us the ability to justify our expenses

PROS

Flexibility and easy to use. The app is great, and the administrative panel/reporting makes it easier.

CONS

We haven't had any issues. When we did (user error), customer service was quick and painless

Reason for choosing AUTOsist

Price and ease of use from the end user and administrative roles.

Joe

Building Materials, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

A easier way to track expenses

Customer service is top notch, when I had questions they took care of things right away.

PROS

We had a truck that went in for warranty issues and the dealer wanted all of our service records, with just a few clicks we gave him everything he wanted.

CONS

If you make a mistake entering something it can be a little frustrating to correct it.

Scott

Government Administration, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Excellent for Fleet Managers

We have over 200 pieces of equipment to manage in our fleet. We were using two different sites to manage our costs & when our P.Ms were due which cost much more. A friend told me about AUTOsist so we tried it. Being able to use the site from a desktop to a mobile device is extremely helpful. The customer support is amazing. The site continues to add more & more features that are a great help. I highly recommend the site to anyone who has 1 vehicle to Fleet Managers who have hundreds.

PROS

Being able to add photos of invoices & other records.

CONS

Seems to run a little slow.

Joanna

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Customer Support is AMAZING

We are able to monitor the maintenance and services for all of our company vehicles as well as alerts for expiring registration and insurance cards. AUTOsist customer service is very quick to respond to emails.

PROS

This software is very user friendly. I love the integration between the application for smartphones and the website. I can monitor the activity from my desk computer using the website and my technicians can use the application on their smartphones in the field.

CONS

Integration with our existing processes was not difficult.

Justin

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Definitely Simplifies Fleet Management

It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.

PROS

I like the organization of the program, the ability to add and remove users. I frequently just open the app to identify which truck is which.

CONS

The interface could be slightly better on the app. I don't like how there isnt a back button to go back to the garage, I just have to hit the garage button. It is a bit of a hassle to switch people from administrator down to user. The app also logs me out occasionally which is annoying.

CHRISTINA

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

AUTOsist is very user friendly!

I have found it very user friendly. I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.

PROS

I enjoy that this software allows you to categorize the equipment into different folders that you name yourself.

CONS

I would like there to be an archive/condensing option, so that it only brings up the current year, quarter etc. but without having to delete previous years' entries.

Vera

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2017

Very simple and user friendly platform. Easy to use and perfect for our company fleet!

PROS

We love this product because it is easy to use with all the right inputs and some optional fields as e extras. I love that we can manage a fleet with over 50 vehicles and easily access information to each, upload critical documents and set reminders for servicing and maintenance. Customer service is amazing- very friendly and helpful. They are also open to comments and suggestions for improvement!

CONS

I would like more optional fields to input notes for other things more specific to what our company needs. The platform however is perfect for our needs and there are enough options to play with and use for fleet specific information. It would also be nice to be able to run different kinds of reports for just one vehicle or a filter of specific vehicles and not just export all data to excel.

Spencer

Public Safety, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Robust fleet maintenance software

PROS

Ability to customize it depending on fleet size and use.

CONS

Phone app feels outdated, needs updated.

Lyn

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

so far it has been great .

PROS

Th e ease of access it it isn't limited to just one computer. We can sign in from any where. doesn't matter if we are at home or on vacation we can still have access. You don't have to pay for every user that logs in that is great.

CONS

It doesn't generate a printable report list of vehicle reminders to give to mechanic. There are certain things you can't grant permission to other users.

Vendor Response

Hi Lyn, Thanks for your review! We do have a number of reports including a list of reminders that can be printed. You would need to click on the excel report and all your reminders will be on its own unique tab for your entire fleet or you can run it by a specific vehicle. Please give us a call or email us at support@autosist.com if you have any issues. Would it be possible to update your review if you feel that this report meets your needs? Thanks so much!

Replied January 2018

Greg

Construction, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Equipment repair tracking made easy.

Great product!!

PROS

Very easy to learn and use. Stores all pics and docs for each repair to quickly refer to if needed.

CONS

No cons. This software is perfect for my business of equipment repair and servicing.

John

Law Enforcement, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Autosist Review

We haven't experienced any real issues with the Autosist software. The customer service response is always quick and they take care of what needs to be done. The benefits of using this software have been organizing all of our vehicle assets to one place, saving time and money, and tracking our fuel usage and mileage with the mobile portion of the app.

PROS

The Autosist app helped us organize all of our vehicle data to one place that was accessible to all of our users. We are able to track fuel costs, when inspections are done and what was found wrong or missing and when the issues were resolved, and get reminders when service is due. We save time and money by being able to access the information on each vehicle without having to physically get in it to document and update our records.

CONS

The only thing that didn't work well for us in the Autosist app was the inability to have a second inspection tab which linked to the service portion of the software for engine repair. We have two areas of inspection that is not really applicable to probably the majority of users so I understand why it is set up this way but is probably the only thing I liked least about it. We carry a lot of equipment in our vehicles so we have an inspection that is done for Code 3 emergency equipment and another inspection for vehicle maintenance. It would have been nice to separate the two but other than that the app is awesome.

Vendor Response

Hi John, thank you so much for your review and feedback! When you mention the 2nd inspection tab, are you referring to a 2nd inspection form for your other assets? If so, we can have as many custom inspection forms as you want and give you the ability to select the form you want based on the asset. Please email us at support@autosist.com and we can try and see what we can do for you.

Replied June 2020

Showing 1 - 25 of 146 Reviews