The ease of use and accessibility to the people to get things done. A good piece of software for someone looking to upgrade from the traditional spreadsheet management.

What we liked most about autosist is its ease of use. We needed a more sophisticated system fo maintenance tracking  and this software fulfills all of our needs.

Probably my only dislike is, I think it’s a little on the expensive side.

The benefits of using this software have been organizing all of our vehicle assets to one place, saving time and money, and tracking our fuel usage and mileage with the mobile portion of the app.

Customer service is top notch, when I had questions they took care of things right away.

The app also logs me out occasionally which is annoying.

Great value for the investment involved. I haven't had the program operational long enough to say much about it.

This software is very user friendly. I love the integration between the application for smartphones and the website.

The goal is excellent, but the product needs some fine tuning.

Integration with Wex and Service Titan was super easy.

The only thing that didn't work well for us in the Autosist app was the inability to have a second inspection tab which linked to the service portion of the software for engine repair.

This software does have a learning curve and can be a bit confusing for employees.

The excellent customer service ensured seamless uploading of our databases. Response to our emails is extremely quick and our requests are handled efficiently and to our complete satisfaction.

There's a delay on the web. Since we don't log Trips, that tab is irrelevant to our company.

Mobile app works great too. Overall a very nice, simple, effective tool to manage our fleet.

They have been great to work with and have helped move forward with our fleet management.

AUTOsist app and online portal are not only extremely easy to use, but the price is far more competitive than any other software we've found to meet our needs, and the service is great too.

This was easy to implement and get started. The customer support is excellent.

The software is very user friendly and almost no learning curve.

This software is very easy to use and the best part is the customer service. I can ask them any question and they will respond within the hour most of the time.

I like the organization of the program, the ability to add and remove users. I frequently just open the app to identify which truck is which.

As we became more familiar with the software we began using it more efficiently, and intuitively generated focused reports as needed.

They will address any concerns you have and quickly. You will not go wrong if you decide to use this platform.

We love the ability to find out quickly what trucks need services done to them and what priority importance the fix might be.

We needed a solution with fuel tracking and this software has that. My drivers like how easy and efficient it is to use.

Its missing an overall view in the app to see all the vehicles at a glance.

I like this app cause it's annoying worrying to keep all your car paper work.

The reminders are great and very helpful. This is a great app to track cost on trucks.

It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.

Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.

Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.

It is very user friendly and the customer support has been very good.

Horrible customer service, demanded our money back!!!  Beware!!!  Horrible.

They all seem to genuinely care about the customer, and you're left with the impression that they take great pride in helping their customers succeed.

It integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier.

Equality Builders, easy to use, keep track of all assigned work.

The mobile app is great for our guys in the field to use. Straight forward pretty simple.

It has a very fluid customization feature. Working in HTML is really nice and the support to help you get through it is phenomenal.

There are VERY limited reports, unable to scale a business with this software.

Perfect fit that has the option to integrate with Quickbooks, but works as a standalone if you want to separate it from your accounting system.

The customer service is fantastic. There is not usually a wait time to get a person on the line to assist in any way.

So many willing reps to help answer the questions i have. And the software is extremely user friendly.

These guys really do want to make a great product. They have a ton of different individual users, and keep striving to add functionality to make the software more user friendly and better.

I have been using this application for 2 years. It is quick and easy to use.

MHelpdesk makes very eye-pleasing invoices and billing statements, and they are easy to manipulate and add/change information on.

Quickbooks integration came along too late for us to play with or even consider. The support team is pretty responsive and helpful when available.

Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money.

I would recommend this for any IT company looking for a great program at a wonderful price to help grow and move into the future.

Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.

I think it's a great knowledgerbase and Accounts receivable tool.

The demo and set up was great. They did the hard part with our onboarding.

We've been able to negotiate lower prices as a long time customer, but if we had to pay today's rates based on what we know now, we would look for something else.

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations.

I have not used anything slower since dial up internet. No one at the company can give us a straight answer as to when fixed will be implemented and everyone gives the run around to save themselves.

US Dollar

AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, work orders, fuel tracking, parts inventory tracking, records management and reporting.

AUTOsist includes dedicated service areas to track service and maintenance records as well as fill ups. Receipts can be attached to monitor budget and mileage. Managers can assign users to vehicles and other assets with permission control. Recurring reminders can be set up for important tasks by mileage and date with the ability for multiple users to get notifications. 

The system is able to store important records like insurance info, registration and more, and custom notes and images can be attached. Users can sort records by date, mileage, cost, or shop name as well as search by keyword.

AUTOsist offers reporting and analytics over metrics such as spend amount which pulls from receipt records. Data can be exported to an Excel file with custom fields, and images can be backed up in ZIP files.



LongDescription

Employee Management

Tire Management

Fuel Management

Mobile Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Repair Tracking

Customizable Fields

Assignment Management

Data Import/Export

VIN Lookup

Multi-Location

Mileage Tracking

Audit Trail

Fuel Tracking

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Real Time Data

Historical Reporting

Maintenance Management

Preventive Maintenance

Real-Time Notifications

Service History

Real Time Updates

Asset Tracking

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Reminders

Chat/Messaging

Work Order Management

Vehicle Information

Incident Reporting

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

Inventory Control

Reporting/Analytics

Equipment Tracking

Customizable Forms

Warranty Tracking

Records Management

Third-Party Integrations

Maintenance Scheduling

Document Management

Inventory Management

Real-Time Monitoring

Route Optimization

Geolocation

Geographic Maps

Route History

Route Management

Routing

Transportation Management

Monitoring

Location Tracking

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AUTOsist

In Person

Live Online

Webinars

Documentation

Videos

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting.


mHelpDesk has multiple features to support a field service-oriented business, including integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception.


Since it’s entirely cloud-based, mHelpDesk is accessible on any mobile device with internet access. This allows field techs to access all the necessary information about a job right from their mobile device. mHelpDesk also provides visibility into staff schedules, helping to dispatch and alert field employees.


Estimates and invoices are customizable, allowing organizations to create templates that make sense for their business and customers. The system also integrates with any unique company website, providing functional widgets, forms and login boxes.



Labor Rates

Cataloging/Categorization

Automatic Time Capture

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Time Tracking

Equipment Management

IT Asset Management

Dispatch Management

Online Time Tracking

Templates

Digital Signature

Job Costing

Workflow Configuration

Contract/License Management

Retail Inventory Management

Financial Management

SSL Security

Residential Inspections

Electronic Signature

Group Scheduling

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Project Management

Approval Process Control

Key & Lock Management

Customer Accounts

Customer Database

Recurring Appointments

Commercial Inspections

Repair Tickets

Job Management

Calendar Management

Report Summary

Activity Management

Automated Quoting

Warehouse Management

Scheduling

Mobile Signature Capture

Inventory Optimization

Self Service Portal

QuickBooks Integration

Landscape Design

Technician Management

Repair Estimates

File Storage

Service Reporting

Fleet Management

Groundskeeping Management

Service Catalog

Vendor Management

Inventory Auditing

Configuration Management

Credit Card Management

Client Portal

14 Day Free Trial. Affordable month-to-month pricing. No contracts. Unlimited user plans available. 

AUTOsist vs mHelpDesk

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