Azuga Fleet Software


 

Azuga Fleet is a cloud-based fleet management solution for businesses of all sizes. It caters to various industries including transportation, pest control, commercial security, specialty contractors, construction, equipment rental, manufacturing and more. Primary features include fleet tracking, electronic logs, maintenance management, asset tracking, roadside assistance, safety management and reporting.

Azuga Fleet offers governance telematics, insurance telematics and data science modules within a suite. The governance telematics provides features for road-usage charges, toll collections and emissions. The insurance telematics module offers price and risk measurement, premium management and order management for commercial automobiles. The data science module provides allows users to understand various patterns such as battery health, driver behaviour, fleet maintenance, etc. using data analytics.

Azuga Fleet is available in a monthly subscription pricing. It is compatible with Windows, Mac and Linux. Android and iOS mobile applications are offered. Support is available via email and over the phone.

 

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Supported Operating System(s):
Web browser (OS agnostic)

19 Reviews of Azuga Fleet

 

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Showing 1-1 of 1

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Monitor vehicle and drivers behavior

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The system offers monitoring to vehicle or asset which is typically offer by other product. However, what unique about this solution is it capture and monitor behind-the-wheel behavior. The system is low cost and no termination fees.

Cons

GPS system nowadays are very popular, selecting appropriate solution for your specific need is important. Paying for add-on solution which do not use is wasteful.

Review Source
 
 
 
Showing 1-18 of 18

Matthew from Numotion
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Excellent customer service and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

driver tracking, driver performance

Pros

ease of use, customer service, quick refresh going from page to page. Reports are easy to pull and customizable.

Review Source: Capterra

  Response: Azuga, Azuga

Date: March 2018

March 2018

 

Dear Matt, we're glad to see you're happy with the service and performance of Azuga's fleet tracking solution. Please let us know if there's anything we can do to help you get more value!

 

Linda from Hydrex Pest Control of Sacramento
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Experience is good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

knowing where and when our employees are is a great asset

Pros

That we can look up to see where our technicians are & tell customers who are expecting them.
That there is a map beside the activity list.
That we can print reports to share with the employees.
When a customer says your tech was not here that day and we can print a report and show them a report to show they were there. Sometimes a customer says they were only here 5 minutes and we can show them a report showing they were there 20.

Cons

I wish the pings were more often when they are driving.
I wish the transfer of reports to excel were more easily formatted. It makes the report giant in excel and the formatting is a pain.
They show low fuel all the time and don't show when fill ups happen.

Review Source: Capterra

  Response: Azuga, Azuga

Date: September 2017

September 2017

 

Thanks Linda. I'll make sure our team gets your feedback on pings and report formatting.

 

William from Abscope Environmental Inc.

August 2017

August 2017

Great Management tool for maintenance and vehicle location when one is needed on a nearby site.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

Vehicle mileage record for keeping track of preventive maintenance schedules. Quick and easy to use for vehicle location and speed.

Cons

Mileage is entered manually and not read directly from PCM. If the device is ever removed for vehicle repairs mileage requires updating because it is not read directly off the PCM.

Review Source: Capterra

  Response: Azuga, Azuga

Date: September 2017

September 2017

 

I'll share your input with our product team, William. Thank you.

 

Josh from R L LAUGHLIN & CO

August 2017

August 2017

A+

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The website is very user friendly. It's very easy to get in and see exactly what you need. There are a bunch of reports / alerts you can set that are helpful.

Cons

Being in the Appalachian Mountains we have some dead zones. At this time Azuga has no remedy for this problem.

Review Source: Capterra
 

amanda from Harmony Hearth and Home

August 2017

August 2017

A few glitches and lost connections that you cant find the vehicle.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support
Pros

Being able to help technicians find locations. being able to tell customers time techs will be there with the time away feature.

Cons

Difficult to help when the location is lost and cant find the tech.

Review Source: Capterra
 

Carol from Roland Machinery Co.
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

This is a very good product for the price that is paid for it.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Easy to use. I like that my drivers get rewards for good driving . I like the notifications also. I also like the way the website is structured.

Cons

The website doesn't have all the vehicles that we have in our fleet. We have trucks that are International and that vehicle is not in the list, so hard to track mileage.

Review Source: Capterra

  Response: Azuga, Azuga

Date: August 2017

August 2017

 

Thanks Carol -- we're happy to see that Driver Rewards is working for you.

Azuga Fleet works on all types of vehicles whether OBD, j-bus or hard wired -- I'll make sure we follow up to see if we can get you outfitted on what you're looking to monitor.

 

Jessica from HURLEY AND DAVID INC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Azuga has been so easy to work with!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

I love how easy it is to keep track of our vehicles in real time. We always know where our trucks are, how fast they are going, how long they have been where they are, etc.

Cons

Sometimes the set up screens can be confusing when adding a vehicle or driver. Like you have to have the driver added before you can add the vehicle, things like that.

Review Source: Capterra

  Response: Azuga, Azuga

Date: August 2017

August 2017

 

Glad to know is Azuga is working well for you, Jessica. I'll make sure your input gets to our product team.

 

Cam from Bath Fitter
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Excellent product used in our US and Canadian operations!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

Security of our Fleet, safety of our employees, fuel cost savings, insurance cost savings just to name a few.

Pros

Ease of use and great customer service. We also enjoy the simplicity of the software as it is so user-friendly.

Review Source: Capterra

  Response: Azuga, Azuga

Date: August 2017

August 2017

 

Great to hear it's working so well for you, Cam! Thank you!

 

Tim from Automotive Company
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great addition to our fleet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Using the Azuga software, we have managed to reduce our fuel consumption in our fleet by 14%. The ability to make sure our drivers aren't leaving their vehicles idling for extended amounts of time is what is mainly responsible for this savings. We have also been able to improve customer service since our dispatcher can easily see what driver is nearest to a location that needs an unscheduled visit. The dispatcher also enjoys not having to phone 17 different people to see who is closest.

Cons

We have had several of the transmitter units stop working, but a quick phone call or email to the support team, and a replacement device is quickly shipped out to us.

Review Source: Capterra

  Response: Azuga, Azuga

Date: August 2017

August 2017

 

Tim - we're very glad to hear about the success you are having with Azuga Fleet, and happy to give the support you need when it's needed!

 

Dan from City of Hot Springs Animal Services

June 2017

June 2017

Good suitable software, works in a manner that meets our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Dashboard, the features in this item provide many items to which to measure costs and look at our fossil fuel footprint.

Cons

Latency issues at times....the ability to see live movement is often a problem. Usually have to track movements the next day at the earliest.

Review Source: Capterra

  Response: Azuga, Azuga

Date: June 2017

June 2017

 

Dan, thank you for your feedback. The Azuga team is fixing issues related to latency.

 

Jon from Satellites Unlimited
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Excellent product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fuel tracking, tracking of all vehicles overall great experience.

Pros

Ease of use. Customer support. Willingness to listen about things that could help our company as well as their product.

Cons

I have yet to find anything negative about this product. We use it everyday in all of our locations and everything has been great so far.

Review Source: Capterra

  Response: Azuga, Azuga

Date: June 2017

June 2017

 

We appreciate the positive input on our service and support of your business, Jon. Thank you.

 

Michelle from Pima Community College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

easy to look up and find location of vehicles

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

I am able to locate where the vehicle is located at on each campus. This way I know exactly where I am heading to find each vehicle I am picking up.

Pros

I really like the convince of the program. It is really easy to navigate through all of the tabs. Finding the location is very helpful

Review Source: Capterra

  Response: Azuga, Azuga

Date: June 2017

June 2017

 

Thank you Michelle -- glad you're finding Azuga Fleet so easy to use!

 

SCOTT from Liberty Utilities
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

I love the amount of useful information you get. I love the and use the reports every month.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Safety of our drivers, real time location of the vehicle.

Pros

Amount of useful information. It is easy to use and we are still finding new ways to incorporate it into our sop.

Cons

The bread crumb can get a little twitchy sometimes. It will some time show out of date information.

Review Source: Capterra

  Response: Azuga, Azuga

Date: June 2017

June 2017

 

Thanks for your feedback! I'll make sure our engineering team gets your feedback on the breadcrumb trails.

 

Mark from A&B Produce
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Excellent product with exceptional customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Driver accountability using both carrots and sticks

Pros

Map showing all the trucks in one view. Very easy to locate a truck and see where the truck has been during the route.

Cons

Reports could be more configurable. I'd like a more powerful reporting tool. I'd like to look at a driver score, then drill down to see what events in particular contributed to the score

Review Source: Capterra

  Response: Azuga, Azuga

Date: June 2017

June 2017

 

Thank you, Mark. I'll share your idea on using scores to bring up specific incidents -- would certainly be useful in coaching discussions.

 

Amanda from AWP
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Overall experience has been favorable and what was expected.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Has helped our fleet reduce idling time and we believe accidents. Which has saved AWP money as well.

Pros

Very easy to use and navigate. Reports are easy to pull and lots of different features that we have yet to completely dig into and use.

Cons

I wish we had more customer support that was a bit more timely. At times technology malfunctions and gives false readings which will happen with any GPS device. At times we wait for a response back that seems a bit longer than what we expect.

Review Source: Capterra

  Response: Azuga, Azuga

Date: June 2017

June 2017

 

Thanks Amanda -- happy to hear about the savings. I'll make sure our support organization is aware of your input!

 

David from Sembrar
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

The GPS modules worked well in my newer trucks but kept failing in my older plow trucks (2002, 2003)

Ease-of-use

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Product Quality

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Value for Money

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I had to cancel the product because it was not resilient in my snow plow trucks. If you have newer vehicles without modifications to the electrical system it will probably work well for you.

Pros

Simple and easy to use, engine diagnostics are helpful. User interface is intuitive. GPS is accurate when it is working. Mobile tool is useful.

Cons

GPS modules failed periodically in my older plow trucks often leaving me "blind" during snow storms.

Review Source: Capterra

  Response: Azuga, Azuga

Date: May 2017

May 2017

 

David -- sorry we weren't able to make our solution work with the aftermarket wiring on your plows. Not sure if you tried hard-wiring the device to avoid the voltage irregularities you were finding? Appreciate the remarks on the interface and mobile app.

 

Evan from Bonner Constructions
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Best bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

These guys have got some of the simplest user interface I've seen. The level of reporting they can provide is very useful. I normally schedule it on a monthly basis. I like that the pricing is very simple compared to others I've seen on the market.

Pros

Detailed reporting, Driver Rewards

Cons

Lack of PTO feature

Advice to Others

tracking and reports are spot on. They dont have PTO yet so make sure you understand what you get

Review Source: Capterra

  Response: Azuga, Azuga

Date: March 2017

March 2017

 

Thank you for the positive feedback, Evan!

 

Jim

July 2018

July 2018

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
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Support
Source: GetApp