Azuga Fleet

RATING:

4.3

(264)

About Azuga Fleet

Azuga Fleet offers a comprehensive fleet tracking system that combines GPS, dash-mounted cameras, vehicle diagnostics, and driver rewards to enhance safety and efficiency. The system tracks and analyzes every aspect of vehicle and driver activity, providing valuable insights for improving safety and optimizing operations. With Azuga, businesses can experience significant benefits, including a 57% reduction in driving citations, a 38% reduction in accidents, and a 53% reduction in fleet wear and tear. Furthermore, the integration of telematics technology and data expertise allows fleet owners to establish quantitative relationships between driving behavior, fuel consumption, accident risk, and more, enabling them to make informed decisions and optimize fleet performance....

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Azuga Fleet Pricing

Contact Azuga for special pricing.

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Azuga Fleet
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Azuga Fleet Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Azuga Fleet

1 - 5 of 263 Reviews

User Profile

Steve

Verified reviewer

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Azuga Fleet Value

Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

PROS

The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

CONS

nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Vendor Response

Thanks Steve. Glad to know is Azuga is working well for you.

Replied January 2019

Antonio

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

The best solution for your company to reduce operation costs and improve profit

Working with AZUGA has been very helpfull for me and the company to protect our assets and control operation costs.

PROS

AZUGA Fleet is a great solution if you want to keep your oprations costs down and make your business more profitable. The platform is friendly and easy to use, also allows you to build the right hierarchy based on the structure of your company, meaning that you can build your reports based on gtoups, regions, buisness division and keep full visibility in a high level or granular. The reporting gives you the opportunity to measure performance and tendencies, so you can see how your business is improving with the time.

CONS

Everything looks goot to me at this point

Reason for choosing Azuga Fleet

I guess how easy it is to install, how friendly the platform is, and the service an support they have in every country.

Chris

Transportation/Trucking/Railroad, 51-200 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2020

So many better options out there.

All sales, no service. I'm confident that the positive reviews for this company are fake or first time tracking device users and simply don't know any better. Make your own decision about using their service, but I urge everyone to simply hang up on them when you get the cold call sales pitch.

PROS

The sales pitch was spot on. [SENSITIVE CONTENT HIDDEN] said everything he needed to say to get us to leave GPS Insight after 3 years of great service. He offered everything we were already getting but also added in a maintenance tracking package, plus came in $8 per device cheaper. That money adds up quickly when you run a large fleet.

CONS

You cannot create hierarchies for different types of vehicles throughout different markets or regions. If you want to filter for all of the vehicles in one market, you can't do it. If you want to filter for one type of vehicle across multiple markets, you can't do it. We were offered a 30 ping rate at standard pricing, it wasn't written in the contract so I assumed that was their standard ping rate; it is for Fleet Complete and many others. While installing and initializing the device, I found out that their standard ping rate is 2 minutes and it is an additional $2 per device, per month charge for 30 seconds. It took over 30 days and multiple emails and phone calls to get the 30 second ping rate and that was only after I told them I was canceling the service. I had the original sales call recorded and it's good I did because they tried the, "it's not in writing, so we don't know what was offered to you". It was only after I emailed them that I was canceling the service that they seemed to actually care and escalated my concern, prior to that it was always, "I let the propper team know and they are working on it". The contract stated that I had a 60 day trial period and could cancel during that time if I notified them of an issue and they failed to fix the problem within 14 days. As stated before, it was a month of them not fixing the problem and now they want to charge a $100 per device early termination fee. I will continue to fight this and will not be paying that fee.

Reason for choosing Azuga Fleet

I bought into the hype of the sales pitch. I've removed all of their devices and we're now using Fleet Complete. It's only $2 more but the service is actually what they said it was and so far we are completely satisfied. We're still in our first month of using the platform but I have over a decade of experience with these services and I'm confident we made the right choice.

Reasons for switching to Azuga Fleet

The promise of better service at a cheaper price point.

Jeff

Environmental Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2023

Quality

PROS

I've used several GPS platforms in the past. This is by far the most user friendly and I'm lucky to have a great support crew at Azuga to help me with any issues/questions I have.

CONS

None really, I'm happy with the service.

Reason for choosing Azuga Fleet

Cost and benefits

Reasons for switching to Azuga Fleet

Reporting and additional benefits

Dan

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Overall solid product

PROS

The ability to track and maintain vehicle records is important for many businesses. Azuga allows this to happen with little training of office teams nor drivers. Encouraging safe driving behaviors has kept vehicle incidents to a minimum.

CONS

The mobile access can be clunky by not updating to our geography and keeps vehicles "nested" on top of each other when they are close to each other.

Reasons for switching to Azuga Fleet

Features and pricing. Also, offered through our insurance carrier.