Azuga Fleet Software

driver tracking, driver performance

Pros

ease of use, customer service, quick refresh going from page to page. Reports are easy to pull and customizable.

knowing where and when our employees are is a great asset

Pros

That we can look up to see where our technicians are & tell customers who are expecting them.
That there is a map beside the activity list.
That we can print reports to share with the employees.
When a customer says your tech was not here that day and we can print a report and show them a report to show they were there. Sometimes a customer says they were only here 5 minutes and we can show them a report showing they were there 20.

Cons

I wish the pings were more often when they are driving.
I wish the transfer of reports to excel were more easily formatted. It makes the report giant in excel and the formatting is a pain.
They show low fuel all the time and don't show when fill ups happen.

Pros

Vehicle mileage record for keeping track of preventive maintenance schedules. Quick and easy to use for vehicle location and speed.

Cons

Mileage is entered manually and not read directly from PCM. If the device is ever removed for vehicle repairs mileage requires updating because it is not read directly off the PCM.

Pros

The website is very user friendly. It's very easy to get in and see exactly what you need. There are a bunch of reports / alerts you can set that are helpful.

Cons

Being in the Appalachian Mountains we have some dead zones. At this time Azuga has no remedy for this problem.

Pros

Being able to help technicians find locations. being able to tell customers time techs will be there with the time away feature.

Cons

Difficult to help when the location is lost and cant find the tech.

Pros

Easy to use. I like that my drivers get rewards for good driving . I like the notifications also. I also like the way the website is structured.

Cons

The website doesn't have all the vehicles that we have in our fleet. We have trucks that are International and that vehicle is not in the list, so hard to track mileage.

Pros

I love how easy it is to keep track of our vehicles in real time. We always know where our trucks are, how fast they are going, how long they have been where they are, etc.

Cons

Sometimes the set up screens can be confusing when adding a vehicle or driver. Like you have to have the driver added before you can add the vehicle, things like that.

Security of our Fleet, safety of our employees, fuel cost savings, insurance cost savings just to name a few.

Pros

Ease of use and great customer service. We also enjoy the simplicity of the software as it is so user-friendly.

Pros

Using the Azuga software, we have managed to reduce our fuel consumption in our fleet by 14%. The ability to make sure our drivers aren't leaving their vehicles idling for extended amounts of time is what is mainly responsible for this savings. We have also been able to improve customer service since our dispatcher can easily see what driver is nearest to a location that needs an unscheduled visit. The dispatcher also enjoys not having to phone 17 different people to see who is closest.

Cons

We have had several of the transmitter units stop working, but a quick phone call or email to the support team, and a replacement device is quickly shipped out to us.

Pros

Dashboard, the features in this item provide many items to which to measure costs and look at our fossil fuel footprint.

Cons

Latency issues at times....the ability to see live movement is often a problem. Usually have to track movements the next day at the earliest.

Fuel tracking, tracking of all vehicles overall great experience.

Pros

Ease of use. Customer support. Willingness to listen about things that could help our company as well as their product.

Cons

I have yet to find anything negative about this product. We use it everyday in all of our locations and everything has been great so far.

I am able to locate where the vehicle is located at on each campus. This way I know exactly where I am heading to find each vehicle I am picking up.

Pros

I really like the convince of the program. It is really easy to navigate through all of the tabs. Finding the location is very helpful

Safety of our drivers, real time location of the vehicle.

Pros

Amount of useful information. It is easy to use and we are still finding new ways to incorporate it into our sop.

Cons

The bread crumb can get a little twitchy sometimes. It will some time show out of date information.

Driver accountability using both carrots and sticks

Pros

Map showing all the trucks in one view. Very easy to locate a truck and see where the truck has been during the route.

Cons

Reports could be more configurable. I'd like a more powerful reporting tool. I'd like to look at a driver score, then drill down to see what events in particular contributed to the score

Has helped our fleet reduce idling time and we believe accidents. Which has saved AWP money as well.

Pros

Very easy to use and navigate. Reports are easy to pull and lots of different features that we have yet to completely dig into and use.

Cons

I wish we had more customer support that was a bit more timely. At times technology malfunctions and gives false readings which will happen with any GPS device. At times we wait for a response back that seems a bit longer than what we expect.

I had to cancel the product because it was not resilient in my snow plow trucks. If you have newer vehicles without modifications to the electrical system it will probably work well for you.

Pros

Simple and easy to use, engine diagnostics are helpful. User interface is intuitive. GPS is accurate when it is working. Mobile tool is useful.

Cons

GPS modules failed periodically in my older plow trucks often leaving me "blind" during snow storms.

These guys have got some of the simplest user interface I've seen. The level of reporting they can provide is very useful. I normally schedule it on a monthly basis. I like that the pricing is very simple compared to others I've seen on the market.

Pros

Detailed reporting, Driver Rewards

Cons

Lack of PTO feature

Advice to Others

tracking and reports are spot on. They dont have PTO yet so make sure you understand what you get