About Broker PRO

BrokerPro is a cloud-based TMS designed for transportation intermediaries dealing in truckload and international transport logistics freight.

The load detail module helps users build loads, assign carriers, enter shipment details, email rate confirmations and post loads to load boards. The rate quote module takes prospective load orders from customers and links them with carriers. Users can email requests for bids and fixed price offers from carriers and post the same offer on load boards.

The document manager allows users to upload, organize and manage documents associated with loads, customers and carriers. BrokerPro also provides customized truckload capability features, allowing users to enter multiple customers on a single consignment, split loads ...


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Supported Operating System(s):

Windows 7, Linux, Web browser (OS agnostic), Windows 8, Windows 10

42 Reviews of Broker PRO

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

January 2019

Hayden from Haulin All

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Hands down, the best TMS out there

I love how the Broker PRO software has everything I need, including, the forms, tracking, reports, ease of use, how it makes billing, invoicing, and everything necessary to run a brokerage. It really is everything a Broker needs. I strongly recommend it to anyone in the freight brokerage industry. Also the support is hands down the best. If I have ever had a problem or needed help with anything, they are always there and very helpful. We have been with them for years and aren't going anywhere.

Pros

How comprehensive, customizable, and easy it is to use without compromising quality.

Cons

Can't really think of a single thing that I don't like honestly.

Response from Infinity Software Solutions

Replied January 2019

Thank you Hayden.

March 2021

Katherine from Iron Peak Logistics

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Great TMS Partner for your Brokerage

They are great!

Pros

I love that it pulls all the information over from MCP on the carriers and you can search their equipment type, lanes/states, home states, past loads. They are well priced, no contracts which is great! I love that we can email mass email from within the system. You are able to send customers updates directly from the system. You are able to customize the check calls and status how you like that. You are able to group the load board by dispatcher or sales person. The staff is super friendly and they take your needs seriously. ALSO -- they are integrated with SaferWatch and MCP so it's super great about making sure you are on top of your carrier's status and insurance.

Cons

One thing would be to make it easier to create primary carriers and put the carriers into groups to email. I wish there was a button in the carrier file to assign that carrier to a primary email list.

Reasons for Choosing Broker PRO

It's details in the loads, connection with an Onboarding and Insurance Monitoring service, pricing, no contract, and the carrier maintenance files, custom-ability of the load manager.

Reasons for Switching to Broker PRO

I needed a company that was connected with an Onboarding and Insurance Monitoring service.

Response from Infinity Software Solutions

Replied March 2021

Thank You Katherine. We truly appreciate our relationship with you and your team at Iron Peak Logistics!

November 2021

Katie from Kanalink Ltd.

Company Size: 2-10 employees

Industry: Logistics and Supply Chain

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

Highly Recommend

9/10

Pros

As a broker in the supply chia industry, this software has 9/10 the functionalities I need to operate my business successfully. The system's UX/UI is very intuitive and easy to understand, which makes training easy. The customer support team are very responsive and proactive to fix any issues that arise. Forest. W has shown amazing service so far.

Cons

Nothing important enough for me to put out publicly that they're missing.

Reasons for Choosing Broker PRO

Microsoft UX was horrible and it was so expensive. Also dfidn;t offer suppy chain specific functionalities for companies with less than 50 employess.

Response from Infinity Software Solutions

Replied November 2021

Katie, Thanks for the positive review. We enjoy working with you and your team!

February 2019

VALERIE from CAL-TEX TRANSPORTATION L.L.C.

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2019

AUTOMATIC SAVE

I WAS ACCUSTOMED TO V2BROKER THAT GAVE ME A BETTER UNDERSTANDING OF MY OVERALL TOTALS ON ONE WINDOW SIMULTANEOUSLY BETTER ALLOWING ME TO PLAN THE REMAINDER OF MY QUARTER, ETC. I DON'T NOT LIKE THIS SYSTEM. I AM LIKING THE UPDATES AND THE COMMUNICATION OVERFLOW TO REMIND OF THE LATEST UPDATES AND EXPLAIN.

Pros

EASY TO MANEUVER THROUGH VIABLE OPTIONS FOR ORGANIZATION OF TENDERS COLOR CODING INFORMATION PER TABS ON LOAD LIST IS HELPFUL CHECK CALLS OPTION UPDATE IS GREAT

Cons

AN AUTOMATIC SAVE OPTION WOULD BE GOOD. THERE ARE TIMES THE HARDWARE HAS A MALFUNCTION AND THE COMPUTER SHUTS DOWN LOSING INFORMATION THAT WAS BEING WORKED ON. I FEEL MORE OF A LANDSCAPE VIEW OF THE TENDER AS A WHOLE RATHER THAN THE TABS. AT LEAST FOR NUMBER PURPOSES. POSSIBLY A PRINT OUT OF ALL THE INFORMATION PER TAB. IT IS A LITTLE DIFFICULT TO EXPLAIN BUT FEEL FREE TO CALL ME FOR EXPLANATION.

Response from Infinity Software Solutions

Replied February 2019

Thanks for your feedback Valerie.

September 2020

Jay from Class Logistics LLC

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Broker pro does what it's named after

While not perfect, it's a good 4/5 stars and best system I have used.

Pros

This system is easy to use. Very user friendly. Also they have a "message" icon to speak directly with tech support which is fast and efficient. System is built for broker, easy to enter loads, multiply them, make POD's...

Cons

While it's easy to multiply loads, a lot of information has to be reinterred manually load by load after.

Reasons for Switching to Broker PRO

Changed company and this one was using Broker Pro, and I am glad they did.

Response from Infinity Software Solutions

Replied September 2020

Jay, Thanks for your review and feedback. Please send us your feedback and suggestions as this is what drives the development of BrokerPro.