Cetaris

RATING:

4.8

(23)

About Cetaris

Cetaris Fleet is a cloud-based solution that helps businesses streamline maintenance operations for vehicles through data capturing and analysis. Key features include fleet maintenance, preventative maintenance, inventory management and warranty tracking. Designed for repair shops, bus, retail, grocery, oil and gas, transportation and construction sectors, Cetaris Fleet allows users to conduct standard repairs and increase labor productivity. It comes with an original equipment manufacturer (OEM) reimbursement solution, which enables firms to highlight warrantable service parts and assets directly from system. Additionally, it helps enterprises manage payments of suppliers on basis of trial balance reports and forecast resource allocation. Cetaris Fleet provi...

Cetaris Pricing

Please contact Cetaris directly for additional details.

Starting price: 

$1,000.00 per month

Free trial: 

Available

Free version: 

Not Available

Cetaris dashboard
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Cetaris Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cetaris

1 - 5 of 23 Reviews

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2019

Cetaris Fleet - Built from a Business Point of View

Our primary business goals was to transition our shop structure of a "break/fix" to a "preventative maintenance" organization. As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months.

PROS

At its core, Cetaris Fleet is a product that was built from a business point of view. The underlying capabilities of the software helped change the way we think about our business. Not only does the software provide features that help automate preventative maintenance, repairs, parts, and warranty. It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment.

CONS

We moved the company from a non-computerized show to a shop that was fully automated. It would have been helpful to have more of an "get started" version of the product that provided us a set of guidelines to get started with.

Reason for choosing Cetaris

The primary difference was the breadth of features. Cetaris Fleet offers us a total cost of ownership approach to fleet maintenance vs. basic work orders and parts management. We also chose Cetaris based on the reputation they had with existing customers.

Samantha

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Keller Trucking

PROS

With the implementation of Cetaris, our shop is now nearly paperless. The techs are all on the FIX app and all of the inventory counts are going through COUNT. We have gained greater visibility on what is happening in the shop throughout the organization. We love how easy it is to move from one module to the next with hyperlinks on nearly everything.

CONS

There are small things here and there that we find would be helpful to have. I wish the flow worked better between OPO and the accompanying work order. I do not like that I need change the status to closed on an OPO, click the hyperlink to the work order, then cancel out the OPO tab, to be able to close the work order. I wish there was a button to "close work order" in the OPO once it was closed similar to the button in a warranty claim. This would save time.

Reason for choosing Cetaris

Cetaris checked all of the boxes for us. The ease of use and the mobile capabilities were a win.

Reasons for switching to Cetaris

SQ.7 was outdated and no longer provided any updates or support.

Jordan

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2022

50/50

It's basically a big accounting software. Which, if that's what you're looking for - great. But not very user friendly with how our business operates.

PROS

Work order process is quick and easy. Equipment and parts profiles provide a lot of information and are easy to navigate.

CONS

Too technical from a user standpoint for many of our employees. Some pretty simple tasks require an insane amount of tedious clicking and required fields that might not be important to us. No ease of customization from a user standpoint. Way too many things require you to go through support or may not even be offered unless you pay more money. Some of these tasks are very obvious things that I feel should have been included from the get-go. Tough getting the proper training when Covid hit and we have 4 different terminals. A lot more that I can't think of right now.

Reason for choosing Cetaris

No idea. Guessing the salesman must have given the people in charge a pretty good deal.

Reasons for switching to Cetaris

The version we were using was dated and we weren't using it to its full potential

Rod

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Cetaris is a great fleet management tool

Long term customer through 2 fleets, Cetaris staff is long term and deal with same names. Support is good.

PROS

ease of use in all areas. improvements to warranty reimbursement, parts ordering and inventory, labor and scheduling., CPM and TCO reporting.

CONS

support can be cumbersome until process is understood. Implementation is detailed and takes time . Costs associated with changes to initial set up. integration with Mcleod could improve.

Reasons for switching to Cetaris

TMT seemed antiquated versus Cetaris. Support was lacking.

Steve

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Long time user

Overall the experience has been excellent. Customer service is quick and responsive and goes beyond the call of duty when needed. The data from the system helps us track maintenance costs and equipment performance.

PROS

Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel.

CONS

Some screens are a little busy but that is to be expected for the level of detail that is collected

Reason for choosing Cetaris

Cetaris was more detailed and the company had a better continuous improvement attitude. Customer support was much better

Reasons for switching to Cetaris

Switch was made in 2005 and it was to upgrade to a windows platform