# Cigo Software Reviews, Demo & Pricing - 2026 > Review of Cigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fleet-management/cigo-profile --- [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / Cigo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/cigo-profile/reviews/) # Cigo 2026: Benefits, Features & Pricing Wondering if Cigo is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cigo 5.0 [(20)](https://www.softwareadvice.com/fleet-management/cigo-profile/reviews/) Pricing Starting at $299.00 per month ### About Cigo As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated communication tools to bridge the gap between dispatch, drivers, and customers. Features include route optimization, delivery dispatching, real-time SMS and email tracking, review management, e-commerce management, incident management, reporting, and more. With Cigo, dispatchers can optimize routing using real-time GIS data and create simplified routes using an integrated route builder. Dispatchers and drivers are able to communicate efficiently by creating one channel of communication between the office and field staff. Cigo's iOS and Android apps streamline service operations by allowing drivers to complete routes with the assistance of navigators, log partial or complete payments, snap photos and reports incidents, and more. Cigo enhances the customer experience by allowing customers to track the status of their orders using SMS/email order updates and by providing customers with the ability to submit feedback over delivery service using an SMS/email... review system. For e-commerce management, Cigo provides a built-in e-commerce solution that utilizes white-labeling, workflow automation, brand management, zonal scheduling, and online payment processing to complete business operations, online. Cigo fully integrates with any third-party POS or TMS system to provide one comprehensive system. Wondering if Cigo is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. ## Cigo User Interface ## Popular Cigo Alternatives Main Product Cigo 5.0 [(20)](https://www.softwareadvice.com/fleet-management/cigo-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.83Value for money - 4.94Customer support - 4.75Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(389)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.58Value for money - 4.77Customer support - 4.56Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) 4.8 [(68)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.51Customer support - 4.59Functionality Pricing Available upon request Get Price Alternative Product [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) 4.5 [(1688)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.21Value for money - 4.40Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(262)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.47Value for money - 4.59Customer support - 4.48Functionality Pricing Starting at $35.10 per month Get Price Alternative Product [RouteManager](https://www.softwareadvice.com/fleet-management/viamente-profile/) 4.3 [(82)](https://www.softwareadvice.com/fleet-management/viamente-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.90Value for money - 4.37Customer support - 3.89Functionality Pricing Starting at $54.00 per month Get Price ## Cigo Pricing and Plans Starting price: $299.00 per month Free Trial Free Version Basic $299.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cigo Features - Popular features found in Route Planning Delivery Tracking Fuel Tracking GPS Live Driver Tracking Mobile Access Performance Metrics Scheduling Status Tracking Territory Management - More features of Cigo Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Automated Scheduling Barcode Recognition Barcode/Ticket Scanning Cash on Delivery Communication Management Customer Database Customer Management Customer Portal Customizable Branding Data Import/Export Digital Signature Dispatch Management Drag & Drop Driver ETA Driver Management Electronic Payments Electronic Signature Email Alerts Employee Management For Courier Services For Freight Operations Geographic Maps Geolocation Incident Reporting Inventory Management Job Management Job Tracking Labeling Label Printing Location Tracking Maintenance Management Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Location Order Entry Order Management Order Tracking Progress Tracking Proof of Delivery Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Reporting/Analytics Reporting & Statistics Route History Route Management Route Optimization Routing Search/Filter Self Service Portal Shipment Tracking Shipping Labels Shipping Management SMS Messaging Surveys & Feedback Task Management Task Scheduling Third-Party Integrations Vehicle Tracking Voice Recognition Workflow Management Work Order Management ## Cigo Integrations WooCommerce Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review PioneerRx Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review ## Cigo User Reviews Overall Rating 5.0 Ratings Breakdown 5 95% 4 5% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.9 Functionality 4.8 Jay C. Verified reviewer Restaurants 11-50 employees Used daily for less than 2 years Review source Reviewed August 2024 No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended. Cons: It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for. Reasons for switching to Cigo Too many random bugs that seemed easy to fix but never were, that affected our flow and operations to the point of irresolvable frictions within our delivery team and end clients. Read More TD Thomas D. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 2 years Review source Reviewed May 2024 The perfect partner for a courier company 5 Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up Cons: Better reporting on the drivers would be nice Reasons for switching to Cigo Needed a more complete picture of our routing and dispatch operations Read More JM Jose M. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for less than 6 months Review source Reviewed June 2024 Best pickup/delivery software on the market 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \[sensitive content hidden\] made sure that we were set up for success! Cons: Separate cost for optional services like “auto-split”. Reasons for choosing Cigo Pricing and everything that it comes with. \[sensitive content hidden\] did an amazing job taking care of us. Vendor Response Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform. Replied June 2024 Read More JW Justin W. Verified reviewer Food & Beverages 11-50 employees Used weekly for more than 2 years Review source Reviewed December 2023 Route management optimization at its best 5 If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. \[sensitive content hidden\] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales. Cons: Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements. Reasons for switching to Cigo Support, tracker capabilities, local solution. SMS notifications were also not routing properly from Onfleet. Read More RM Raffi M. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Reviewed May 2022 Excellent platform 5 Their customer service is really incredible. Platform has been reliable no real downtimes. It always works Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Extremely easy to use, they regularly push new features to the platform. Their customer service is exceptional. Cons: No real cons till now. Everything has worked well. Reasons for choosing Cigo Much more suited to our type of operation. Their team helped us with the training and deployment in the operation. They have a very good structure to get us up and running quickly. Vendor Response Thank you very much for your review! We are always happy to hear about our customers' experience Replied May 2022 Read More CB Canberk B. Verified reviewer Logistics and Supply Chain 2-10 employees Used daily for less than 6 months Reviewed May 2022 Terrific software - Cigo went above and beyond. 5 Amazing. We have been using Cigo for about 4 months, but we have already been very satisfied. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: All the features enabling an Uber-like experience, and modernizing the delivery experience. Cons: making it easier to make changes on the routes, and making sure the software is robust to keep the changes without unexpectedly looping back into the initial state. Reasons for choosing Cigo Early stage startup, close engagement with customers, feedback & process focused. Reasons for switching to Cigo limited features, and capabilities Vendor Response Thank you very much for your review! Our team is always happy to hear feedback from customers Replied May 2022 Read More SO Sebastian O. Verified reviewer Apparel & Fashion 51-200 employees Used daily for more than 2 years Review source Reviewed May 2020 Excellent Tool with an excellent customer service 5 It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service is incredible. You always have someone to assist you with any questions that you have. They regularly update the platform with new features. Cons: I wish there was a knowledge base in the platform. Reasons for choosing Cigo The pricing was much easier to understand. I would say it's really the ease of use of Cigo Reasons for switching to Cigo Better priced, customer service and ease of use Vendor Response We want to thank you for your review and for using Cigo :) Replied June 2020 Read More Mc Maza c. Verified reviewer Retail 5001-10000 employees Used daily for less than 2 years Review source Reviewed June 2025 CIGO REVIEW 5 I work for the largest retailer in furniture in Canada and Cigo makes things smooth sailing. makes delivery tracking transparent, and customer friendly. Ratings Breakdown 5 Ease of use 5 Functionality Pros: The company I work for we use Cigo on a daily, to collect all the invoices for our commercial credit clients. Real time delivery tracking, which is very important to our business. We need to track deliveries, our whole company uses cigo all across Canada. In the financial department we need the proof of delivery's and it makes it vey easy to obtain. Cons: If you a big company then Cigo is fantastic, if your a small business i don't recommend it. Its only for the delivery not for order management. Read More MS Melly S. Verified reviewer Wholesale 2-10 employees Used daily for less than 2 years Review source Reviewed July 2024 Integration with QBO 5 Very positive. I would use the Cigo team again. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease in adding vital info to transfer into Cigo Cons: Nothing. Its a very helpful tool. The sucess of my business hinges on it. Vendor Response Hi Melly, Thank you for taking the time to review our platform. We appreciate your choice of Cigo. Regards, Replied July 2024 Read More JM Jessica M. Verified reviewer Food & Beverages 2-10 employees Used daily for less than 12 months Reviewed April 2022 Great Product! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Adding Cigo to our delivery service has been a game changer for us. Prior to this, we would sit for hours texting and coordinating deliveries with our customers, with no 100% accurate time of arrival. Cigo has elevated our customer service experience providing accurate timeframes, arrival windows and live updates that our clients love. The software is easy to navigate once you go through training, and it is easy to train additional team members how to operate. Highly recommend their services. Cons: We have nothing to add to this section, as we are not using all of the features 100% and don't feel like we are in a position to comment. Vendor Response Thank you for the review, we are very happy to hear you like the platform! Replied May 2022 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/cigo-profile/reviews/) ## Cigo Popular Comparisons [Elite EXTRA vs Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/vs/elite-extra/) ## Other Top Recommended Route Planning Software [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (389) Recently recommended **49** times [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) **4.2** (242) Recently recommended **33** times [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **23** times [Appian](https://www.softwareadvice.com/product/2220-Appian2/) **4.5** (13) Recently recommended **23** times Stuck Between Options? Our experts can help you compare Cigo with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice