--- title: "Circuit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Circuit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Circuit is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/circuit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / [Circuit](https://www.softwareadvice.com/product/172474-circuit/) / Circuit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/172474-circuit/) Reviews [Alternatives](https://www.softwareadvice.com/product/172474-circuit/alternatives/) # Circuit User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 43 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.1/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 23 reviews (53%) - 4 stars: 16 reviews (37%) - 3 stars: 2 reviews (5%) - 2 stars: 1 reviews (2%) - 1 star: 1 reviews (2%) ## Circuit customer reviews Showing reviews 1-25 of 43 (page 1). ### A clean and clear cut team-oriented / communication software - Overall rating: 5/5 - Reviewer: Matthew B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The interface is beautiful and sounds are also lovely. It's very easy to go about doing work and having Circuit integrate into the desktop and mobile experience. It's there when you need it, but can hide out when you don't. Ease of use and navigation between Calls, Contacts, Messages, etc, is so easy and almost fun to use. #### Cons Small things like, no deleting of conversations --- ### Great Product! - Overall rating: 5/5 - Reviewer: Meghan C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was an easy-to-use product with excellent customer service. #### Cons It was a bit confusing at first! But overall, once you get the hang of it, it is easy. --- ### Circuit User - Overall rating: 3/5 - Reviewer: Diana E. - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used other for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 2/5 #### Pros I don't really know of any pros to say about this software. #### Cons The software is difficult to use, online help is nil, Not a good app to use for collaboration --- ### Decent app for routes, overpriced - Overall rating: 5/5 - Reviewer: Adam B. - Verified reviewer: Yes - Industry: Chemicals - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Route optimization was good, paying extra to provide proof with a photo is awful #### Cons Paying extra for a simple feature in order to prove service --- ### Circuit collaboration tool - Overall rating: 5/5 - Reviewer: Johan S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Perfect collaboration tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use - even for novice users without training Ease of implementation #### Cons No possibility to create own shortcuts to favourite conversations #### Reasons for choosing Circuit Far better integrated/all in one product --- ### Craft users dream - Overall rating: 5/5 - Reviewer: CHANDRA B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love the software on days when there is no interruption as this does not occur often, on those days I can create non-stop for hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The ability to be the versality of products. I have created earrings, shirts, outdoor mats, and coffee mugs #### Cons The site can be improved by limiting the interruptions and stalls while creating projects. Sometimes the software crashes in the middle of a project. --- ### Fantastic tool for your business - Overall rating: 5/5 - Reviewer: Nicholas C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been a fantastic experience! I love my circuit explore 2! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since I have gone to making my own company shirts I have saved a ton of money! I absolutely love the circuit app! #### Cons The fact you have to pay for a subscription to unlock all the different fonts. --- ### Great tool, I love the conversation structure and having all on all device on all time! - Overall rating: 4/5 - Reviewer: Francesco B. - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best experience in handle evolving project with my team-mates. Less email traffic (and confusion). NO SPAM! Only focus on things that are important for me! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I can find docs, infos, conversations, notes, ecc. everything inside a specific "room project". I love screen sharing and video as simple over every network. GREAT to have a call bridge features for every customer in just a few seconds! #### Cons I can only "mute" and not "archive/delete" older or wrong things. I don't use the "notify" features... Not the best that I can not team-editing a docs in a shared screen (I prefer the google ways for docs opened in the same time by two or more people working on it) --- ### Easy to use, and rich for a new product, can't wait to see what's coming! ;-) - Overall rating: 5/5 - Reviewer: Marcel S. - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered Independence, easier to work with people in global teams #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy of use, integration of file sharing, desktop sharing, voice, video and offline conversation. No installs, works on a browsers on a PC. Do like the native client on iOS with callkit integration. #### Cons Need enhancements to manage large communities better. Need statistics for large communities. Need ability to have super admins to effectively mange large communities --- ### Circuit - Overall rating: 4/5 - Reviewer: Ricki C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Good synchronization with Outlook contacts and calendars/meetings. Options for external guests to dial in. #### Cons No ability to delete old conversations, so homepage gets cluttered very quickly. --- ### Comunicaciones Corporativas Eficientes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excelente, llevamos ahi todas las comunicaciones dentro de la empresa y para comunicarnos con otras sedes a nivel mundial, de manera rapida y confiable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La calidad de las llamadas, las rapidas actualizaciones que hacen en corto periodo de tiempo, el manejo practico de la interfaz. #### Cons Considero que deberian incluir enviar mensajes de voz que se mas rapido para la comunicación para evitar tipear en la computadora. --- ### Intuitive and easy to use. State of the art. This is how to work nowadays. - Overall rating: 4/5 - Reviewer: Jens B. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I can use it on all my devices -> Windows Desktop, iPhone, iPad, iWatch Same look and feel on all devices. #### Cons Sometimes the telephony-function is down and there´s no way to find out why. The iOS-App is not "always on". New messages or calls are not shown just in time. --- ### Great tool. - Overall rating: 5/5 - Reviewer: Timothy B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, so good. Everything has worked without issue. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Great user interface, love the look. Great communication tool and easy to use. Love the video and Outlook integration #### Cons No real cons so far, it does everything its supposed to do and is easy to use once you get the hang of it. --- ### Easy to use and designed very well. Good functionality and supporting all the platforms. Friendly. - Overall rating: 4/5 - Reviewer: Maxat U. - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Stop loosing time for collaborations #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros frienbly interface. Easy to use. At second entrance rather first, you know circuit well. Every thing is under your fingerv --- ### Circuit : making the new way of work possible with little effort - Overall rating: 4/5 - Reviewer: Geert W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A single pane of glass solution that encompasses all communications in a very intuitive manner. It's easy to collect all relevant "streams" (e.g. mail; meeting requests and notes, phone calls, chats, etc.) into a single folder. The mobile app is a perfect (and near stand alone) addition to your desktop application and allows seamless transition from deskbound to mobile working without hassle. Even swipe your phone calls (in the actual call !!!) from fixed app to mobile app withou interuption. #### Cons Circuit requires an open mindset on how to organise your files. If you are depending on folder structure (folder within a folder) you'll be lost at first, but Circuit has an awesome search engine Circuit has more power and more impact when everyone uses it, so be ready to advocate the solution in your company and to have some use cases near. --- ### Collaboration tool for serious businesses. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Remote work and team management. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Circuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace. It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners. It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company. #### Cons I wish you could delete old conversations. I archive and keep my conversations organized, but there are some that would be just better to delete. --- ### Circuit is my number 1 application for communication - Overall rating: 5/5 - Reviewer: Joris G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use, the connection to our telephony platform (so that we can use it also as a normal phone) and the possibilities for integrations. I use it also for all small and bigger projects I'm involved and the way everything is located in one tool with a very good search functionality makes my work much easier. #### Cons Personally I miss the possibility to put a read message back to unread. In the mean time I use other options to create something similar, but it is not completely the same. --- ### kind of ok when/if it works - Overall rating: 2/5 - Reviewer: Kevin B. - Verified reviewer: Yes - Industry: Railroad Manufacture - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I have all kinds of trouble with this program, below are my two most common problems. I'll have to dial in with my phone so I can hear and speak as well as be logged in at my computer so I can project for the meeting. One day it works fine then, the very next morning it tells me my log-in is invalid and does not let me access the meeting. I have to reinstall, come up with fresh passwords and I'm very frustrated, joining the meeting very late. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The idea of it working is great, the reality is very different. #### Cons The software package I work with is not reliable, one day it works, the next day it does not. And when it does not work, it takes 20~30 minutes and a bunch of passwords to get it working again although my meeting starts in 2~3 minutes. #### Reasons for switching to Circuit The company forced us to switch. Either Circuit still needs a lot of work or the way it is integrated with Siemens systems is very poor and overly cumbersome. I hate it! --- ### Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Vide conferencing, screen sharing, outlook integration #### Cons No special cons regarding usage of circuit application --- ### Good product, but still lacks some features found in other solutions - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Nice, modern interface Integration with Outlook The possibility to have meetings with people who don't have the client installed #### Cons Can't have multiple calls in the same time (on hold feature missing) The audio settings behaving erratic sometimes, I get the message that a microphone is not available, re-select it and it works fine afterwards... --- ### Más cerca gracias a Circuit - Overall rating: 5/5 - Reviewer: Romina K. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Se chatea en forma real, se comparten archivos, pantalla y reuniones #### Cons Es lento al reunirse con varias personas en simultaneo --- ### Unify Circuit the best all in one hosted fully unified communication system - Overall rating: 5/5 - Reviewer: Abdul Q. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros all in one ease of use full of high end features #### Cons under marketed software. need more marketing and sales process for partners should be simple --- ### Collaboration software - Overall rating: 4/5 - Reviewer: Andrey P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Enterprise level chatting and conferencing, with screen and document sharing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Good for IM and web conferencing across goegraphically distributed teams #### Cons Issues with Active Directory integration, not fully resolved so far --- ### Enjoy this app - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Circuit makes it very easy to share content with coworkers located in different states. On a daily basis I use it to connect with a colleague that usually wouldn’t be easy to collaborate with due to distance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I am able to access the software on my work laptop as well as my work iPhone. It makes it easy to use and accessible while traveling. #### Cons Overall, there are no huge cons I have with the software. I think that the way the chat notifications show up as a red circle (appears that you are missing a call) could be changed to differentiate between the two. --- ### Circuit is an excellent product that is extremely useful for us here at Nimans. - Overall rating: 4/5 - Reviewer: Scott B. - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to enhance teamwork, by bringing Voice, File Sharing, Video and much more into one easy to use platform across multiple devices. #### Cons The inability to delete conversations. Having an abundance of aged conversations in the left pane can be messy and could be organised much better with the ability to delete unwanted conversations. #### Vendor response Thanks for your review and feedback, Scott! You can always leave or mute conversations so they don`t show up in your stream anymore. What we see with users that are more and more active on Circuit is that old conversations move down the stack very quickly. We are working to lift the limit to the number of conversations you can mute to >50. Replied August 2017 ## More reviews [Next reviews](https://www.softwareadvice.com/product/172474-circuit/reviews/?page=2) --- Circuit Reviews, Pros and Cons - 2026 Software Advice