Very good. Few issues.

Circuits is quick and easy to use for admins, dispatchers and drivers. Route creation and optimisation is easy both in-browser and on the app.

Occasionally (only a handful of times) a similar, incorrect address has been ripped from circuits to Google maps and sent drivers to the wrong place It would be good if it could sync with shopify so that orders could be marked delivered/attempted and notes could be entered on customer orders without leaving the circuits app.

We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I have more time to focus on other tasks in the morning, other than sorting a route for our drivers. Circuit even notifies our clients of a potential arrival time so we don't have to constantly be on the phone updating our arrival times. There are too many benefits to go over it all, but the real icing on the cake is the support from Circuit itself. [SENSITIVE CONTENT HIDDEN] took the time to demo the product, and teach me as much as they could so my first time using things went smoothly. When issues arose, they were dealt with quickly and efficiently. I honestly can't recommend this product enough.

By far, Circuit is the most user-friendly app on the market. Being able to plan the day for your drive team from your laptop, then send it to your team via a smartphone app that has the ability to overlay over Google Maps or Waze makes using this a breeze for admin and drivers alike. You can also pre-load a spreadsheet with all the required information, and the app will import everything for you saving time, and more importantly sanity versus some of the other apps on the market.

Not being able to edit the route as an admin after being sent to drivers can be a bit cumbersome at times, but considering all the other great functions this is really a minor issue.

Overall, Circuit is adequate for optimization, but scheduling need work.

Route optimization is critical to our business. Circuit does a good job at this.

I can set "Arrive between (Hours:Minutes) and (Hours:Minutes)" but I have several customers who are closed for an hour or two for lunch. Support can't tell me how to schedule around those closed hours. Seems simple to me.

My overall experience with Circuit has been fantastic. Kev has been outstanding in every aspect, specifically in the area of customer service. Circuit fits our needs perfectly. Keep up the excellent work, Circuit; we are so pleased we found you!

What do I like the most? I like it all, but I'd say the proof of delivery, optimization, and the export data function if I had to choose.

As mentioned before, I'd like to see a master search option. Don't get me wrong, Circuit's search function is nice; A master search covering two or three months would be more convenient and would save time when you're unsure what day the "Package" went out. It would also be nice to have the ability to take more than one photo. I'm pleased to hear Circuit's going to 24-hour customer service, much needed when your business is in the US :).

Overall my experience has been good and I’m a dedicated user.

I love the ease of use and how much time it saves me on a daily basis.

Sometimes if takes me down roads that no longer exist or someone’s backyard that looks like a road. Gets a lil irritating since I’m back logging but I’ve starting to pick it up faster and map around it

Circuit is improving all the time. It is a great product for the price, and the team seems to actively be working to upgrade it. Their customer service is accessible and they listen and work to fix any issues that arise. Including modifying the functions when necessary. While there are issues that have arisen with load time and how many things you have to click through in order to finalize a route, the positives far outweigh the negatives. I would recommend.

Circuit is improving all the time. It is a great product for the price, and the team seems to actively be working to upgrade it. Their customer service is accessible and they listen and work to fix any issues that arise. Including modifying the functions when necessary.

Too many finalization buttons to optimize a route. It seems like you have to click through so much after inputting the route information before the route is actually saved. Many times our team has input a route and not finalized it because you have to walk through 3 additional steps to complete it. That takes time when working with a customer.

Finding the Circuit app has been a true highlight and I've loved using it ever since. It's a great inexpensive app which is easy to use, constantly being improved and is very well supported by their customer service team. It saves me time planning deliveries for my drivers and saves my drivers time by optimising their route efficiency. I know where my drivers are at any time which means I can provide very accurate information to my customers regarding their deliveries.

Circuit is a great app for anyone who organises deliveries and/or drivers as part of their work function. It's user friendly and inexpensive and can be used by anyone with a phone. It sorts deliveries in to the most efficient runs, provides a 'proof of delivery' function, shows real time tracking of drivers and notifies customers. The Circuit team provide great customer service, are constantly improving their product and are happy to take suggestions onboard for further improvements.

There's nothing I don't like about Circuit. There is one improvement that I have already suggested to the team, which they took onboard. This was the ability to click and drag a particular delivery and place it exactly where I want it in the delivery run, irrespective of what is the most efficient order. This would help as occasionally our customers have particular needs that don't fit in with the most efficient route.

If you are running a small fleet of delivery vehicles, then the circuit is a must have. It is a cost effective solution with loads of great features. The one feature we love is how the customer can track their delivery to their business.

None thing really. The only feature that would be fantastic to have would be to upload a week's worth of deliveries and for circuit to optimise the run for the week. At the moment you only do it for the day. Which means sometimes we go to the same area in the week.

I like it, used it for over a year and will continue to use it. Super helpful as I grow!

I love the sad of use and uploading a spreadsheet into the website.

Clients not being able to message the driver specifically, not sure if I’m missing anything but usually when clients message the message doesn’t get to the driver. Also sometimes doing the route and redoing them when a driver changes can mess up the whole route, wish that was a little easier. Sometimes I have 5 drivers and add in another driver but when you optimize the route then only 4 or 5 drivers get a route which doesn’t make sense, it should split them into the active driver. So then it’s a manual process for me which does take some time. But in general, hasn’t been bad.

Overall it has been very good. It is a great program.

We tested several other programs (some cheaper and some more expensive) but Circuit had the best value. It was very fast to implement and learn how to use the software. I really like the monthly updates and features they push to us.

Overall the multiple clicks to get add a stop, make changes to a route is a bit cumbersome. It would be nice to streamline that process.

Super super easy to use, affordable and scalable.

Editing routes on the app can be a bit of a pain, but once you get used to it and reupload from an edited spreadsheet it’s a real breeze! Just takes some getting used to the workflow. Any bugs have been very promptly dealt with and customer support is excellent!

Great. We've been with them for years and always been happy

Honestly the whole package of the offering is amazing. it does virtually everything we need it

The only thing I don't like about Circuit is the integration with shopify. We could become more effiecnt at pulling products if we could produce a list of items that we are delivering that day.

I’ve been using it for 3 years now and never regretted my decision

I can plan in advance and map out my route for the next day which makes my job more efficient and easier

Everything is good no complaints I don’t have any issues currently

Positive

Saves me time when I'm at my busiest part of the day

From the beginning to now, most of my needs have been met with version updates. Would be nice to be able to add a driver to a route currently in progress.

We use circuit to manage our delivery team, plan routes and issue delivery notifications. Compared to competitors it is a much more affordable solution that provides the simple features we require for a small delivery team.

GPS could be better at times. But for the price it isn't an issue for us.

Very positive and easy to use product.

Ease of use for administrators and users.

Sending routes from PC is hard to edit.

Its great

Route planning is very accurate, its a great tool for delivery on my business.

It doesn’t let you edit the order of the route manually. It will be great if you could just drag up or down manually the directions on route.

Circuit is the most simple and easy to use routing software Iv'e used for routing. I generally recomend it to everyone, especially smaller companies.

Sometimes the driver tracking is off, but never in a detrimental way.

Overall it a good web application.

The most liked feature of the circuit is giving our customers a proper update.

It's the support.For a reply, we need to wait more than 10 minutes

Overall we really enjoy the product and think it offers great value for money. Even for a small business like ours.

We like the route management so we don't need to manually sort a drop list for our drivers. Circuit automatically gives our drives the most efficient drop list and route.

Real time adjustments to the delivery locations and order would be great.

Great product, saves time and builds efficiency into our delivery schedule.

The ease of route planning and adjusting routes for the delivery drivers is excellent!

The one thing I'd like to see is the ability to number the deliveries quickly rather than set a time and delivery window.

Circuit makes me so much more efficient and makes route planning a breeze.

I wish I could add general notes for the entire day, instead of just for each individual client. That’s really my only complaint and it’s not that big of a deal honestly

Very cost-effective Can add delivery notes to each "stop" on the route Can adjust route on the fly, and re-optimize the remaining stops Compatible with apple carplay because it uses either apple maps or google maps on your phone Circuit for teams has all the features you'd want to manage a team of delivery drivers -bulk upload of routes -delivery confirmation functionality

It was confusing that there are 2 apps, so for a while we didn't even realize that dispatch tier features existed, but other than that, there aren't many complaints as it's allowed us to optimize our delivery times here in Calgary, AB, getting sanitizer wipes delivered during the pandemic!

Super quick to set up, easy to guide students through, and easy to access further information when needed.

Very simply laid out, provides exactly what it says it will without slowing down the system of the user at all.

Very happy with the system, easy to use for end users, no complaints!

Great over and experience very reliable product.

Being able to keep track of deliveries that are in out for the day.

I can not think of anything negative about this product.