Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Manual Labour.

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

It make scheduling of drivers simplified and route allocation easier.

I mostly use Operation Manager and found user friend and easy to learn

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Price Optimization Best loyalty programs Accessibility to the system on any smartphone Security

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Nothing that I can think off that I did not like.