Code3 Strategist
About Code3 Strategist
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Most Helpful Reviews for Code3 Strategist
1 - 5 of 5 Reviews
Kevin
Public Safety, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Several Bangs for the Buck!
We've been able to utilize C3 to compare many different deployment strategies over the years when, for example, we've been looking at new station placement, temporary station placement (during a major road closure), and many "what if" possibilities that ultimately didn't go anywhere (which can be valuable in itself!)
PROSThe ability to run multiple possible deployment plans with the same underlying dataset and get detailed performance comparisons in a VERY short time is stellar. On top of that, if more granular detail is needed, it's easy to get to. Being able to see not only which model is better in different situations, but also by how much, empowers the end user to make better cost/benefit comparisons.
CONSI genuinely don't know that I like anything "least". If I had to choose something, maybe it's that it can be intimidating because there are so many ways to look at the data results that it can be overwhelming. BUT, you don't have to make use of all of them, and can get a vast amounts of useful info upfront, then learn how to get more complex info on your own schedule.
Reasons for switching to Code3 Strategist
At the time, DECCAN required a very long process of sending off our data, having them process it, then send it back. There were many complications and limitations. Don't get me wrong, I believe their product was great at what it did for a lot of years. C3 simply enabled us to take better control of the whole process, and was able to output a much deeper, and more useful, analysis.
Chris
Public Safety, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A powerfull tool for making informed decisions.
We used to have to attempt scenario modeling with various BI tools and Arc GIS. While that worked, it was laborious and still felt a little like guessing. With Code 3 we can model complex and layered scenarios in just a few hours.
PROSWhat I like the most about Code 3 is that it is flexible enough to allow creativity in modeling deployment changes. The different scenarios I have been able to model are far beyond what I thought was possible when originally purchasing the software
CONSThe user interface and general flow of the software is not the most intuitive. Fortunately, the documentation is great and walks you through each feature in detail.
Torie
Public Safety, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Code3 Strategist Review
We have always had to find our 90th percentile numbers manually using excel and data from our current RMS system. With Code3 Strategist, we now have the capability to automate that system and pull our numbers with just a few clicks.
PROSThe most impactful feature for us the the ability to look at 90th percentile numbers along with the maps of our city. The system gets easier to use the more often that you use it.
CONSThe learning curve of using the system was the only "difficult" part of it. The implementation was great and we had a wonderful trainer come to our department and teach us how to navigate the system and build what we needed.
Vendor Response
Torie, Thanks for the kind words and objective assessment of our solution.
Replied April 2023
John
Government Administration, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Fire/Medical Chief
We've had a great experience with the software and continue to be impressed with the continued evolution of the capabilities and reporting options.
PROSCode 3 has been a great tool for maintaining accreditation performance reporting. Additionally, it has played a key role in determining future demand impact and deployment related decisions.
CONSThis is a great software. The main limitation is that it requires the user to spend adequate time learning the software.
Reasons for switching to Code3 Strategist
The new software was a better fit for our needs.
Vendor Response
Thank you for your objective review, we do appreciate it.
Replied April 2023
Allen
Public Safety, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great software, even better customer service!
The visualization of real data to partner agencies and showing what "could be" rather than just "what is".
PROSThis software gives the end user the ability to do predictive quantitative response modeling based on prior incidents.
CONSThe build out features to program in each resource and capabilities can be time consuming.
Reason for choosing Code3 Strategist
Customer service, reliability of contacts.
Vendor Response
Chief, thanks for your review. We have more tools in active development that will benefit the Fire Service. Stay safe, Douglas and Team
Replied November 2021