Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.

Excellent software built by smart team who knows their customers well.

Having to use another app (Elastic Route) can be a bit painful, and creates some challenges when orders change.

Currently haven't found anything that i dislike about this software.

I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site.

Best of all, the customer support is top-notch. Every time I have issues, they reply extremely fast AND more importantly, with a solution.

Unable to preview driver past route once driver offline.

Detrack team members are easy to communicate with. The system is easy to use and easy to track delivery status.

Any issues I've put across are all marvelously and swiftly resolved. This helps my company in being able to have a competitive edge in the market.

Was an easier platform to use than others and the cost and time savings that Detrack has created outweighs and cost of the system itself.

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly.

The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers.

The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.

Clever, agile, easy to use. It makes us look ahead of our game, keeps tight despatch control, with POD's at our fingertips at all times.

Wonderful product helps manage daily task for delivery  can be customized to your liking.

Easy to set up and use, well priced, integrates well with Zapier.

GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second and etc. is missing.

Backend dashboard in settings can be a little difficult to understand.

Have been using it for the past years. Overall is very gd and appreciate my friend for recommending me this powerful app.

Integrating into our WMS was also a fairly painless exercise by our external IT support team.

Supports advanced requirements & support is awesome.

The driver app is very useful. The admin panel is very good.

Housecall is perfect for the non technical company that needs simplicity and effectiveness.

Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.

No real problems but the interface is kind of boring. But that is just being nitpicky.

IT's been great the staff is very help the training is great and everyone is helpful and friends.

I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.

I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.

Great company and all employees are super helpful and nice. They respond quickly even in the evenings and weekends when there is a major issue.

It is easy to use and they have nice features just like other good dispatching softwares.

Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.

So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.

HCP is the best software for a great price to help our continued growth and success.

Ease of use and integration of all aspects of a service driven business. Communication with customers is smooth and flawless.

I HIGHLY RECOMMEND house call pro!!! Revenue is up over 200% and makes it so easy to track conversions. Estimates and invoicing is so easy and seamless.

Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.

Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers.

My business just keeps on growing and with all the integration with other apps, it helps you get the jobs done and keeps your customer smiling even after you left.

Great experience, user friendly for my technicians out in the field, lots of features for tracking information - so far so good - love the software.

We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business.

They exemplify the idea that if their clients are successful then their business is successful.

I can go on and on and the best part is it is so easy to learn and use. The customer service is outstanding.

Great platform, great customer service, and easy to use. Perfect for small business.

When the system goes down we are lost until it comes back up. This has only happened a few times in the last few years though.

I appreciate the constant growth and expansion. Always looking to customers for a better experience.

Its easy to use, frequent updates and new features, extremely helpful customer service, Great Facebook community to help each other, its worth every penny.

I love the integration with the other platforms I use for my business. Scheduling and communication with my clients is fantastic.

I truly enjoy using this software and enjoy the ease of transferring from my previous way of servicing clients.

I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction.

The experience that I have with House pro is amazing what i love is if I have any question someone is always there to help.

We lost some higher end functions in the software switch. We lost the multiple option quotes (housecall already resolved this now).

Has to be close to the worst interfaces for a company just because of the lack of customer support.

Fantastic software that is produced by a company that is very responsive and engaged with customers.

Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn.

US Dollar

Detrack is a robust delivery management software that offers real-time vehicle tracking through a live map and seamless electronic proof of delivery (E-POD) using our user-friendly iOS and Android apps. With availability in 26 languages, our apps are trusted worldwide, facilitating millions of deliveries daily.

From immediate real-time delivery status updates to capturing essential details like customer signatures, job completion times, rejected items, and photographic proof of service completion, Detrack efficiently manages it all, even automating customer support for a hassle-free experience.

There’s also the ability to automate the sending texts / SMS to customers pre-delivery, post-delivery and even when the driver is heading to destination with live ETA.

LongDescription

Surveys & Feedback

Status Tracking

Barcode/Ticket Scanning

Order Entry

Fuel Management

Mobile Alerts

Customizable Reports

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Digital Signature

Real-Time Monitoring

Route Optimization

Task Scheduling

Proof of Delivery

Electronic Signature

Order Management

For Courier Services

Customer Database

Geolocation

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Geofencing

Mobile Signature Capture

Label Printing

QuickBooks Integration

Route Management

Mobile Access

Real Time Data

Performance Metrics

Routing

Real-Time Notifications

For Restaurants

Shipping Labels

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

For Freight Operations

Automated Scheduling

Delivery Tracking

Alerts/Escalation

Reporting/Analytics

Recurring Tasks

Driver Management

Order Tracking

Drag & Drop

Third-Party Integrations

Location Tracking

Cash on Delivery

Driver ETA

Live Driver Tracking

Shipment Tracking

Vehicle Management

Warehouse Management

Transportation Management

Shipment Price Calculation

Inventory Management

Windows 7

Windows Vista

Windows XP

Mac OS

HP-UX

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

First Driver Free Forever
$24 per driver/month
$240 per driver/year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Detrack 

Live Online

Webinars

Documentation

Videos

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as carpet cleaning, window cleaning, plumbing, electrical, HVAC, and more.

Housecall Pro allows service businesses to forego paperwork in favor of digital automation. HouseCall Pro offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message capabilities, automated postcards and email marketing automation.

Clients can book services via HouseCall's online booking functionality, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.


International Moves

Labor Rates

Employee Management

Work Order Creation

Electronic Payments

Invoice History

Payment Processing

Subcontractor Management

Real-time Scheduling

For Locksmiths

Time Tracking

Access Controls/Permissions

Job Costing

Bank Reconciliation

Mobile Payments

Contract/License Management

Project Billing

Client Database

Group Scheduling

Credit Card Processing

Invoice Management

Project Management

Approval Process Control

Customizable Invoices

Communication Management

Customer Accounts

Recurring Appointments

Job Management

Calendar Management

Collaboration Tools

Assignment Management

Multi-Location

Self Service Portal

Audit Trail

Availability Indicator

Technician Management

Booking Management

Lead Management

File Storage

Email Marketing

Online Payments

Online Invoicing

Fleet Management

Historical Reporting

Bid Management

Military/GSA Moves

Marketing Automation

Client Portal

Preventive Maintenance

Sales Tax Management

Commercial/Industrial

Service History

For HVAC Companies

Workflow Management

Email Management

Local Moves

BASIC PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support

ESSENTIALS PLAN: $129/month billed annually - 1-5 Users
Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support

MAX PLAN: $279/month billed annually - 1-8 Users
Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking

MAX+ PLAN: Contact for pricing - 15+ Users
Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

Detrack vs Housecall Pro

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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