Detrack vs Motive

RATING:

4.9

(30)

Detrack has 30 reviews and a rating of 4.9 / 5 stars vs Motive which has 1624 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (30)
4.5 (1624)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 26, 2023
February 1, 2024
Pros/Cons
  • Pros

  • I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site.
  • Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly.
  • Cons

  • Having to use another app (Elastic Route) can be a bit painful, and creates some challenges when orders change.
  • Currently haven't found anything that i dislike about this software.
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  • Pros

  • The navigation of the administrators webpage is super easy. I can quickly and easily find messages or logs or documents.
  • I love how easy this product is for my to drivers to use. Even my drivers who are not use to using electronics, catch on very quickly.
  • Cons

  • Once you are sold the ELD's you will be billed wrong amounts- trying to correct it or return eld's is almost impossible- you will wait then they will hang up.
  • This company is being very unfair to their clients. We end up buying two systems (ELDs) for same truck just because of their system limitations and they will not refund for the extra system.
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Pricing Range
$
$
$
$
$
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Product Demo
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Advisor Recommendations

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46 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos