# Dispatch Science Software Reviews, Demo & Pricing - 2026 > Review of Dispatch Science Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fleet-management/dispatch-science-profile --- [Home](https://www.softwareadvice.com/) / [Courier Software](https://www.softwareadvice.com/fleet-management/courier-comparison/) / Dispatch Science Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/reviews/) # Dispatch Science 2026: Benefits, Features & Pricing Wondering if Dispatch Science is right for your organization? Our Courier Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Dispatch Science 4.9 [(9)](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/reviews/) Pricing Starting at $675.00 per month ### About Dispatch Science Dispatch Science is a SaaS Route Optimization and Transportation Management System for middle and last-mile delivery companies with fleets of 25 to 1,000 drivers. It includes order entry, rating & pricing, dispatching, advanced route optimization, driver’s mobile app, billing & customer payments, driver settlements, reporting, and much more. End customers can choose between an self-serve web portal or a mobile app for order-entry. They receive real-time delivery tracking, email and SMS notifications with predictive ETAs along with integrations to a multitude of shippers. Dispatch Science offers a wide-range of dispatching capabilities. Its signature Automated Dispatch uses advanced algorithms to match and assign delivery orders to the best available driver while accounting for pickup and delivery windows, vehicle weight and space requirements, service level commitments, and a host of other customer or driver constraints. For drivers, native Android and iOS apps are included. These leverage customizable pick-up and delivery workflows, optimized routes, barcode scanning, signature and photo proof of delivery, chat, and self-serve access to commissions and earnings. Business leade... rs appreciate the dashboard with live analytics, while audit capabilities offer the complete visibility of past events and statuses. Dispatch Science is HIPAA compliant and includes enterprise-grade security, reliability and scalability. Dispatch Science integrates with QuickBooks and offers an open API. Wondering if Dispatch Science is right for your organization? Our Courier Software selection experts can help you in 15 minutes or less. ## Dispatch Science User Interface ## Popular Dispatch Science Alternatives Main Product Dispatch Science 4.9 [(9)](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.88Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $675.00 per month Get Price Alternative Product [Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/) 4.7 [(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.47Customer support - 4.41Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Onfleet](https://www.softwareadvice.com/fleet-management/onfleet-profile/) 4.6 [(96)](https://www.softwareadvice.com/fleet-management/onfleet-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.42Value for money - 4.51Customer support - 4.39Functionality Pricing Starting at $599.00 per month Get Price Alternative Product [Tookan](https://www.softwareadvice.com/fleet-management/tookan-profile/) 4.1 [(76)](https://www.softwareadvice.com/fleet-management/tookan-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.08Value for money - 4.01Customer support - 3.93Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(262)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.47Value for money - 4.59Customer support - 4.48Functionality Pricing Starting at $35.10 per month Get Price Alternative Product [Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/) 4.5 [(410)](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.47Customer support - 4.32Functionality Pricing Available upon request Get Price ## Dispatch Science Pricing and Plans Starting price: $675.00 per month Free Trial Free Version Basic $675.00 flat rate, per month No plan information available Growth $1,900.00 flat rate, per month No plan information available Enterprise $4,900.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dispatch Science Features - Popular features found in Courier Barcode Recognition Billing & Invoicing Customer Database Digital Signature GPS Mobile Access Order Management Proof of Delivery Real-Time Notifications Route Optimization Shipping Labels Status Tracking - More features of Dispatch Science Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Billing Rate Management Carrier Management Cash on Delivery Communication Management Compliance Management Credit Card Processing CRM Cross Docking Customer History Customer Management Customer Portal Customizable Branding Customizable Reports Customizable Templates Data Import/Export Delivery Tracking Discount Management Dispatch Management Document Management Drag & Drop Driver ETA Driver Management EDI Electronic Payments Electronic Signature Emergency Dispatch Employee Management Fleet Management Food Delivery Dispatching For Courier Services For Freight Operations For Restaurants Geofencing Geographic Maps Geolocation Historical Reporting Inventory Management Inventory Tracking Invoice Management Labeling Label Printing Live Driver Tracking Live Tracking Location Tracking Mileage Tracking Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Location Online Ordering Order Entry Order Processing Order Tracking Performance Metrics Price/Margin Management Progress Tracking Purchase Order Management QuickBooks Integration Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Recurring Tasks Reporting/Analytics Reporting & Statistics Returns Management Route History Route Management Routing Scheduling Search/Filter Self Service Portal Shipment Tracking Shipping Management SMS Messaging Surveys & Feedback Task Scheduling Territory Management Third-Party Integrations Transportation Management Voice Recognition Warehouse Management Work Order Management ## Dispatch Science Integrations Google Maps Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Openforce Integration rated undefined from -1 review ## Dispatch Science User Reviews Overall Rating 4.9 Ratings Breakdown 5 89% 4 11% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 5.0 Functionality 5.0 Mark E. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for more than 2 years Review source Reviewed December 2022 A full-featured DMS to Run your Business 4 The product has come a long way in the past 12-18 months and is running our entire business. The team is also great to work with and very receptive. I look forward to growing with them. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Dispatch Science provides a very robust platform that covers the following areas: Order Entry, Dispatch Management, Driver App, Automated Routing, Invoicing, Billing and a robust API. This allows our business to do a lot with the system. Cons: There are a bunch of UI enhancements that could be made to improve productivity, but the team is always working on and listening to customer suggestions. Reasons for switching to Dispatch Science Our business was looking at ways to scale our operations without having to hire more staff. Dispatch Science was selected as the platform to allow for our business to scale, but with our same team. Features such as auto-dispatch suggestions and automated routing where key areas that we were focused on. Read More LD Lexton D. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for less than 12 months Review source Reviewed May 2024 Highly customizable at a discounted cost 5 Excellent. We began transitioning our business from our old platform to the new with surprising ease. Customer service has been great, albeit with a few minor hiccups at times - as one might expect anywhere else. They operate like a small business with a capacity to perform of a much larger business giving a feel that they are personally involved with our business while also having the ability to resolve our issues in a timely manner. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our business is unique and every provider similar to Dispatch Science has always had few or many substantial deficiencies in their capabilities required for us to utilize them. Dispatch Science on the other hand is robust enough of a platform to accommodate our unique needs while not requiring fundamental customizations at very high costs. It is a great platform accessible to smaller business yet powerful enough for large - a product you are not likely to find anywhere else in the logistics industry Cons: The largest downside currently is the limited tracking functionalities on an item level. Though tracking is excellent at the order level, it cannot yet manage orders with multiple items in a ideal way. That is not to say it cannot be done, but without relatively complex methods it has its limitations Reasons for choosing Dispatch Science Robust capabilities that enable inexpensive customizations making them an affordable yet effective solution that was the first we have seen capable of meeting our niche needs. Reasons for switching to Dispatch Science To bring our capabilities to a more competitive level in the following areas 1) Customer Portals 2) Accurate, Customizable, Live Pricing 3) Tracking and Proof of Delivery 4) Routing and Optimization Read More VR Verified Reviewer Logistics and Supply Chain 11-50 employees Used daily for more than 2 years Review source Reviewed December 2022 Most modern TMS in the industry 5 Overall we are very happy with the transition to Dispatch Science, as we have found a software solution and a team that is as hungry to grow as we are. Their system is constantly improving, with a product roadmap that looks to take their platform well beyond what is available in the existing marketplace. The transition process was long and painful, but the end result is well worth it to allow our business to continue to grow and improve. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Because it has built in optimization and open APIs, this software opens up capabilities that were simply not available with our old TMS. We can quickly expand the capabilities of the software by creating APIs to automate pretty much any process that we can think of, with the limit being our own creativity. The Dispatch Science team is responsive with requests and is driven to constantly improve the software with monthly updates that expand it even further. Cons: Since this is a newer platform there are definite growing pains with stability issues that show up on occasion, though their team is usually fairly quick to get those resolved. This software mostly matches the feature set of legacy TMS systems but there are features that are still getting built. Reasons for choosing Dispatch Science I chose Dispatch Science over the alternatives because I wanted to help future proof our business and utilize a modern system that could develop and grow with our business instead of remain stagnant like the legacy systems out there. Reasons for switching to Dispatch Science Our old system was a legacy software that was not being improved upon. If our business was to continue to grow we needed to transition to a newer solution that had the ability to continually improve and grow. Read More BM Brian M. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for more than 2 years Review source Reviewed March 2024 Best software decision 5 Very good software, that only gets better (they come out with updates and new tech about every 45-60 days). Entire team are fantastic people to work with as well. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I believe Dispatch Science gives me a significant competitive advantage over my competitors.. Cons: Accounting module is good, just not amazing. Many DMS systems that I have used do not have an accounting piece, so I would consider them above average in this area. Reasons for choosing Dispatch Science There were several companies that offered very similar features, though ultimately Dispatch Science's look and use was just cleaner and better than everyone else. Sometimes, when something is right, you just know... I/m passionate about the work we do at my company as well as the products we use to accomplish our goals. Feel free to look me up as I am happy to share more in depth my experience with this product. Reasons for switching to Dispatch Science The company no longer supported the software I was utilizing and we were falling off the "pace". Vendor Response Thanks so much for taking the time to share your positive experience with our software. We are thrilled that you like the look and feel and find it easy and intuitive to use. Your feedback is invaluable to us as we continue to innovate and deliver more improvements to our product. Thanks for your support. Replied March 2024 Read More JB John B. Verified reviewer Package/ Freight Delivery 51-200 employees Used daily for more than 2 years Review source Reviewed November 2022 Dispatch Science is a top notch courier/delivery system 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Dispatch Science team is by far the most valuable aspect of the software. We've had 3 other systems over our 39 years in business. Partnering with Dispatch Sciences has been one of the best decisions we've made. They work with you to develop features that are critical to your operation that can give you and edge against the competition, bring you increased profitability or enhanced operations. Cons: Anything I'd put here would be nitpicky. Read More GD Greg D. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for less than 6 months Review source Reviewed October 2021 Transitioning in to DS 5 Bringing technology to our biggest client. Being able to agree on what we receive vs what they say they sent us. I believe our experience is and will be outstanding. I say it that way as we still have a ways to go to be fully implemented. But we get all the attention we want and need- and to this point that is all we can ask for. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The technology is top end, I am certain without question. I believe we narrowed down to the 2 best companies- and decided on DS based on what I believed to be un rivaled technology. I believed that firmly and believe it every bit as much after the fact. Cons: It is just a hard transition no matter how you cut it. We were not coming from a different service, this was our introduction to the technology. There is a great bit of time and work to implement. They are good at saying it up front, but you still have to live it. We are told at times that our issue is the first they've encountered and therefore they have to build out/ charge us to get it in place. Even if true, I would think they should be building for future customers as well, if it is good for us- it is good for others. For us to pay for that total charge I think is a stretch. Reasons for choosing Dispatch Science The technology was clearly the best. And \[SENSITIVE CONTENT\], if intended or not, ended up being our sales guy and has guided us through implementation. He is truly outstanding and his hand holding is incredibly valuable. Read More JE Jason E. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Reviewed September 2019 Easy-to-use, transparent and a key factor in growing our business 5 We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient. Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route. Cons: We experienced a learning curve in using the API but support is always quick to respond and help. Read More BK Bharat K. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for less than 2 years Review source Reviewed April 2024 Distribution Dispatcher 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software was automated and was optimized in the best possible way to pick up the delivery locations which was very easy to prepare the route also the tracking was amazing which displayed the real-time location accurately. Cons: Nothing that comes to mind as of now ... Read More Matthew S. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 6 months Review source Reviewed June 2020 Dispatch Science is Revolutionizing the Way We Run Our Business 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed. Cons: There was a bit of a learning curve switching ERP's, but overall the transition was smooth. Vendor Response Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon! Replied June 2020 Read More Showing 1 - 9 of 9 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/reviews/) ## Other Top Recommended Courier Software [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (389) Recently recommended **48** times [Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/) **5.0** (20) Recently recommended **44** times [eLogii](https://www.softwareadvice.com/scm/elogii-profile/) **4.7** (55) Recently recommended **18** times [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) **4.8** (68) Recently recommended **6** times Stuck Between Options? 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