Supported Operating System(s):Web browser (OS agnostic)
About Dispatch Science
Dispatch Science is an end-to-end SaaS Delivery Management Platform for delivery companies with fleets of 50 to 1,000 drivers.
For customers, the product includes seamless integrations for self-serve order taking, pricing, billing, real-time delivery tracking, email and SMS notifications and back-end integration. For dispatchers, it includes route-optimized automated dispatching, card, table and map-based dispatch board interfaces, plus support for routed, continuation, recurring, multi-segment, return, zone-based and other types of dispatching in order to support dispatcher preferences and client needs.
For drivers, native Android and OS apps are included. Key features include easy to customize pick-up and delivery workflows, optimized delivery ...
1 Reviews of Dispatch Science
5.00 / 5 stars
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Jason from Quick Messenger Service
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Easy-to-use, transparent and a key factor in growing our business
We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.
We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient. Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.
We experienced a learning curve in using the API but support is always quick to respond and help.