Dispatch science dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About Dispatch Science
Dispatch Science is an end-to-end SaaS Delivery Management Platform for middle and last-mile delivery companies with fleets of 25 to 1,000 drivers. It includes order entry, rating & pricing, dispatching, driver’s mobile app, billing & customer payments, driver settlements, reporting, and more.
Client features include an easy to use order-entry web portal, real-time delivery tracking, email and SMS notifications along with integrations to a multitude of shippers.
Dispatch Science offers a wide-range of dispatching capabilities. Its signature Automated Dispatch uses Artificial Intelligence to match and assign delivery orders to the best available driver while accounting for pickup and delivery windows, vehicle weight and space requirements...
2 Reviews of Dispatch Science
Overall rating
5.00 / 5 stars
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June 2020
Matthew from Pillow Logistics, Inc
Verified Reviewer
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Dispatch Science is Revolutionizing the Way We Run Our Business
Pros
Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.
Cons
There was a bit of a learning curve switching ERP's, but overall the transition was smooth.
Response from Dispatch Science
Replied June 2020
Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!
September 2019
Jason from Quick Messenger Service
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
September 2019
Easy-to-use, transparent and a key factor in growing our business
We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.
Pros
We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient. Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.
Cons
We experienced a learning curve in using the API but support is always quick to respond and help.