About ElasticRoute

ElasticRoute is a proprietary heuristic-based route planning algorithm that solves the vehicle routing problem for businesses in field service and logistics, worldwide.

It is able to generate optimized and planned routes (benchmarked at under 15 minutes for 6,000 stops) with stop sequences for each run and estimated time of arrival (ETA) for each stop. ElasticRoute also takes care of real-world constraints like multiple depots, service time, time windows, load capacity, loading time, zones, rush hours buffers, drivers’ working hours and more, in the route plans. With its speed and unique algorithm, ElasticRoute is scalable and able to cater to high volumes of large fleets with thousands of stops per plan.

Any business, regardless of size and loc...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of ElasticRoute

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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June 2019

Väino from eNexus

Verified Reviewer

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Elastic route team rocks!!!

Workflow improved, deliveries per hour improved 25% and 2 vehicle resources were released! :)

Pros

Very easy to use and easy set up new profiles.

Cons

Route starts from first stop not from depot.

Reasons for Choosing ElasticRoute

Support team will answer questions in no time and it had all features we needed.

Response from Detrack Systems

Replied June 2019

Hey Vaino! Thank you so much for the positive review. It's great to hear ElasticRoute is able to improve your deliveries by 25%! Your helpful feedback and kind words are greatly appreciated and motivates the ElasticRoute team to keep on working and consistently produce new features for our route planning and optimizing solution. We hope you're able to improve your deliveries by another 25% soon!

December 2019

Jim from RWC

Company Size: 2-10 employees

Industry: Warehousing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

elasticroute

We are very happy and have a very high overall experience with eleasticroute.

Pros

We have really loved using elasticroute. It is very easy to lay out our delivery route every day. Keeping us on track.

Cons

So far there has not been anything bad about this software. It has been easy to use and a very valuable tool.

Response from Detrack Systems

Replied December 2019

Hey Jim, Thank you so much for the review! We're delighted that you find it easy to lay out your delivery routes every day with ElasticRoute. Your feedback means a great deal to the team. We're always looking to make improvements as well, so please feel free to provide any feedback or suggestions for new features at support@elasticroute.com Thanks again for the review, Jim! You can count on ElasticRoute to keep you on track.

June 2019

David from Face2Face Contact Limited

Company Size: 51-200 employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Dramatic Speed Improvement

Initial experience is very good.

Pros

We migrated from RouteMyFleet to Elastic Route. What used to take 2 hours, now takes no more than a few minutes. A dramatic improvement for our business.

Cons

Would like to see more customization fields

Response from Detrack Systems

Replied June 2019

Hi David, Thank you for your review! We are thrilled to know ElasticRoute is able to significantly cut down your planning time. Our team is always making improvements to ElasticRoute and we will love to hear from our users. Please feel free to reach out to us at support@elasticroute.com if you have any further feedback or features suggestion. We look forward to powering your operations with fast and efficient automated route planning!

May 2019

john from reliable wire and cable

Company Size: 2-10 employees

Industry: Warehousing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

May 2019

great service for delivery service

Pros

makes mapping drivers route a lot faster and the ability to customize what info is needed

Cons

still waiting for a way to default a certain driver for assignments

Response from Detrack Systems

Replied May 2019

Hi John, Thank you really for the awesome review for our ElasticRoute route planning and optimization solution! We are more than delighted to know that ElasticRoute is helping you in planning your routes faster and that you are able to customize the software to suit your needs. Rest assure that we are continuing to release new features almost every other day, and will definitely be enabling a way to default a driver for assignments in the near future. Once again, thank you very much for your kind review - it'll keep our entire team going!

May 2019

Doug from Northland Healthcare Products Ltd

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

ElasticRout and Detrack work perfectly together

Very good overall experience. Saves time getting the deliveries out in the morning!

Pros

not having to export and import using spreadsheets

Cons

The feature to reorder the planned route in ElasticRoute is still in the development pipeline. Meanwhile, the planned route needs to be manually adjusted in Detrack. ​

Response from Detrack Systems

Replied June 2019

Hi Doug! Thank you for your compliment and feedback! Our ElasticRoute team looks forward to releasing more features to support users like you. You can keep a lookout for the latest improvements in our changelog: https://www.elasticroute.com/changelog/