ElasticRoute

RATING:

4.9

(10)
Overview

About ElasticRoute

ElasticRoute is a proprietary heuristic-based route planning algorithm that solves the vehicle routing problem for businesses in field service and logistics, worldwide. It is able to generate optimized and planned routes (benchmarked at under 15 minutes for 6,000 stops) with stop sequences for each run and estimated time of arrival (ETA) for each stop. ElasticRoute also takes care of real-world constraints like multiple depots, service time, time windows, load capacity, loading time, zones, rush hours buffers, drivers’ working hours and more, in the route plans. With its speed and unique algorithm, ElasticRoute is scalable and able to cater to high volumes of large fleets with thousands of stops per plan. Any business, regardless of size and location, is able to harne...

ElasticRoute Pricing

USD$29/vehicle/month USD$240/vehicle/year (2 months FREE)

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

After Plan and Optimize

ElasticRoute Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for ElasticRoute

10 Reviews

User Profile

Väino

Verified reviewer

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Elastic route team rocks!!!

Workflow improved, deliveries per hour improved 25% and 2 vehicle resources were released! :)

PROS

Very easy to use and easy set up new profiles.

CONS

Route starts from first stop not from depot.

Reason for choosing ElasticRoute

Support team will answer questions in no time and it had all features we needed.

Vendor Response

Hey Vaino! Thank you so much for the positive review. It's great to hear ElasticRoute is able to improve your deliveries by 25%! Your helpful feedback and kind words are greatly appreciated and motivates the ElasticRoute team to keep on working and consistently produce new features for our route planning and optimizing solution. We hope you're able to improve your deliveries by another 25% soon!

Replied June 2019

David

Pharmaceuticals, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Exceeded my expectations

I have been using it less than a year, however, up to this point it has served my business well. We are looking forward to growing out company and have Elastic Route grow with us. My background had me managing over 800 drivers with over 10,000 deliveries a day....I don't anticipate growing this company to that size, but you never know. I hope Elastic Route can grow with me

PROS

The ease in which it integrates with Detrack

CONS

I would like the ability to move data fields around in the reports section. I would really like the ability to "CREATE MY OWN" reports. List all the fields of data then let me create "Custom" reports

Reason for choosing ElasticRoute

Speaking with Detrack team members they convinced me that the way Elastic Route would integrate with Detrack was very appealing to me. They have not disappointed me in any way. A mentioned I would just like a little more "Custom" flexibility when it comes to creating reports. List the data fields and let me decide "WHAT" data and the "FORMAT" in which I want to see it on screen or printed into a report. A CUSTOM REPORT GENERATOR" This goes for Elastic Route and Detrack!!

Reasons for switching to ElasticRoute

Started a new business and just wanted to see what was available and try something new. I have not been disappointed up to this point. I must say that the entire Detrack and Elastic route staff are amazing people and go the extra to provide you with precise, knowledgeable answers to your questions, or challenges in extreemly fast time frame. EXCELLENT TEAM OF EMPLOYEES/OWNERS. KEEP UP THE AMAZING WORK.

Neil

Wholesale, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Wonderful bit of Software

PROS

It cut our time in half with the help of ElasticRoute. Giving us more time to focus on the important sides of the business.

CONS

The detachment from DeTrack, i wish it had all been in the same platform.

Reason for choosing ElasticRoute

For the east and also the cost. It was a no win situation as we can turn specific licenses off when the vans were not in use.

Stephen

Food Production, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A real Time Saver and Eye Opener!!

Loved using the platform, easy to use and extremely intelligent!

PROS

A real efficient system with amazing capabilites. Would reccoomend to anyone looking for a dynamic and efficient easy to use system as part of their routing needs.

CONS

The crossover of platforms with Detrack, we found that the information transfer from one site to the other wasn't always complete.

Jim

Warehousing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

elasticroute

We are very happy and have a very high overall experience with eleasticroute.

PROS

We have really loved using elasticroute. It is very easy to lay out our delivery route every day. Keeping us on track.

CONS

So far there has not been anything bad about this software. It has been easy to use and a very valuable tool.

Vendor Response

Hey Jim, Thank you so much for the review! We're delighted that you find it easy to lay out your delivery routes every day with ElasticRoute. Your feedback means a great deal to the team. We're always looking to make improvements as well, so please feel free to provide any feedback or suggestions for new features at support@elasticroute.com Thanks again for the review, Jim! You can count on ElasticRoute to keep you on track.

Replied December 2019

john

Warehousing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2019

great service for delivery service

PROS

makes mapping drivers route a lot faster and the ability to customize what info is needed

CONS

still waiting for a way to default a certain driver for assignments

Vendor Response

Hi John, Thank you really for the awesome review for our ElasticRoute route planning and optimization solution! We are more than delighted to know that ElasticRoute is helping you in planning your routes faster and that you are able to customize the software to suit your needs. Rest assure that we are continuing to release new features almost every other day, and will definitely be enabling a way to default a driver for assignments in the near future. Once again, thank you very much for your kind review - it'll keep our entire team going!

Replied May 2019

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed August 2023

Great API for route engine only

PROS

Most logistics software will not make the routing API available alone. ElasticRoute has a powerful API that we are using in our own logistics mini-app which is part of the Zeymo ERP

CONS

The service is not cheap, the UI needs to be updated

David

Utilities, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Dramatic Speed Improvement

Initial experience is very good.

PROS

We migrated from RouteMyFleet to Elastic Route. What used to take 2 hours, now takes no more than a few minutes. A dramatic improvement for our business.

CONS

Would like to see more customization fields

Reasons for switching to ElasticRoute

We needed speed performance improvements from 2 hours down to a few mins

Vendor Response

Hi David, Thank you for your review! We are thrilled to know ElasticRoute is able to significantly cut down your planning time. Our team is always making improvements to ElasticRoute and we will love to hear from our users. Please feel free to reach out to us at support@elasticroute.com if you have any further feedback or features suggestion. We look forward to powering your operations with fast and efficient automated route planning!

Replied June 2019

Doug

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

ElasticRout and Detrack work perfectly together

Very good overall experience. Saves time getting the deliveries out in the morning!

PROS

not having to export and import using spreadsheets

CONS

The feature to reorder the planned route in ElasticRoute is still in the development pipeline. Meanwhile, the planned route needs to be manually adjusted in Detrack. ​

Vendor Response

Hi Doug! Thank you for your compliment and feedback! Our ElasticRoute team looks forward to releasing more features to support users like you. You can keep a lookout for the latest improvements in our changelog: https://www.elasticroute.com/changelog/

Replied June 2019

Olly

Oil & Energy, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Saves a LOT of time

Excellent, saves me a lot of time every week planning routes, integration with Detrack is incredible as well

PROS

Makes route planning and runsheets incredibly efficient and quick

CONS

Took a while to figure out, overall not too bad though

Vendor Response

Hey Olly, Thank you so much for your kind review! We are so glad to hear that ElasticRoute is able to help you make route planning and runsheets incredibly efficient and quick. We're also really pleased to hear that ElasticRoute is able to save you a lot of time every week planning routes, and that you're benefitting from its seamless integration with Detrack. Your kind words are extremely encouraging. And as we're constantly looking to make improvements, please feel free to share future feedback or suggestions at support@detrack.com Thank you once again for the positive review, Olly!

Replied April 2021

10 Reviews