Elite EXTRA Software
About Elite EXTRA
Elite EXTRA is a dispatch management solution that helps businesses of all sizes track driver locations, send arrival notifications, optimize routes and more. It allows administrators to automatically generate daily, weekly and monthly recurring routes based on pre-scheduled deliveries.
Elite EXTRA enables drivers to validate proof of delivery documents by capturing and uploading images and electronic signatures of customers. The barcode scanning capabilities let users scan invoices to verify product and service delivery. The built-in chat box allows managers to send specific instructions and order alterations, facilitating quick communication. Additionally, the asset scheduler functionality lets supervisors use the calendar to plan deliveries, assign drivers and a...
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EXTRA's Dispatch Management
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Elite EXTRA User Reviews
OVERALL RATING
Showing 1 - 5 of 11 reviews
Richard
Company size: 201-500 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2019
EliteEXTRA is the best technology partner I have ever worked with
EliteEXTRA is by far the best technology product and partner I have ever worked with. Implementation was easy, support is excellent, and their product has become a critical part of our organization.
Pros
Very user friendly. Once you start using it, you can't function without it because it's so good!
Cons
The system does not have a great process for handling orders delivered manually (outside of EliteEXRA).
Reasons for choosing Elite EXTRA
More user friendly. Better mapping technology. Met our business needs exactly.
Ryan
Company size: 51-200 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2019
Elite Extra Review
My overall experience has been overwhelmingly positive. As I have stated the team at Elite Extra is top notch and always put the customer experience first. Even when there is a glitch, they are always right on it working on a solution.
Pros
The software is by far the best vehicle tracking software for the automotive aftermarket industry. It adapted very well to some of the individual needs of our business and is not a one size fits all solution. It is generally easy to use and the reporting side is robust and gives meaningful data. The support team is responsive and generally able to help in a timely manner.
Cons
I don't have anything major except for the occasional temporary down time which can be caused by a multitude of issues as it is a cloud based solution. They are usually not for very long, and there are manual work arounds usually, but is never convenient when it happens.
William
Company size: 51-200 employees
Industry: Automotive
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2019
Solid Transportation Management Software
Pros
Support from the folks at Elite has been outstanding during and after the launch of this software for our organization.
Cons
Would like to have some additional features more specific to our particular area of business.
Kristina
Company size: 1,001-5,000 employees
Industry: Wholesale
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2019
Elite Extra, including electronic DVIR
The Elite Extra team are readily available, open to one-off needs for interface with our Oracle system for data management tools, and are constantly seeking to add features to meet our needs. This tool has been easily and quickly adopted by all of our locations.
Pros
Multiple capabilities for dispatch, plus inclusion of electronic DVIR, although the readily available live support is also outstanding.
Cons
Takes initial training, as it is not intuitive initially for a self starter; however, this is not unlike most software platforms.
SUSAN
Company size: 501-1,000 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2019
Elite Extra Makes Our Jobs Easier!
Everyone on the team has been very helpful and hands on every step of the way!
Pros
Ease of use and better organization. We are able to track our drivers at all times which helps us to make faster deliveries and be more efficient.
Cons
love it all! I can't think of anything negative to say about this product. We have become so much more productive using it.
Reasons for choosing Elite EXTRA
Elite Extra has a GREAT reputation in the industry and I know many of the users. They all gave great references!