EliteEXTRA is the best technology partner I have ever worked with

EliteEXTRA is by far the best technology product and partner I have ever worked with. Implementation was easy, support is excellent, and their product has become a critical part of our organization.

Pros

Very user friendly. Once you start using it, you can't function without it because it's so good!

Cons

The system does not have a great process for handling orders delivered manually (outside of EliteEXRA).

Elite Extra Review

My overall experience has been overwhelmingly positive. As I have stated the team at Elite Extra is top notch and always put the customer experience first. Even when there is a glitch, they are always right on it working on a solution.

Pros

The software is by far the best vehicle tracking software for the automotive aftermarket industry. It adapted very well to some of the individual needs of our business and is not a one size fits all solution. It is generally easy to use and the reporting side is robust and gives meaningful data. The support team is responsive and generally able to help in a timely manner.

Cons

I don't have anything major except for the occasional temporary down time which can be caused by a multitude of issues as it is a cloud based solution. They are usually not for very long, and there are manual work arounds usually, but is never convenient when it happens.

Solid Transportation Management Software

Pros

Support from the folks at Elite has been outstanding during and after the launch of this software for our organization.

Cons

Would like to have some additional features more specific to our particular area of business.

Elite Extra, including electronic DVIR

The Elite Extra team are readily available, open to one-off needs for interface with our Oracle system for data management tools, and are constantly seeking to add features to meet our needs. This tool has been easily and quickly adopted by all of our locations.

Pros

Multiple capabilities for dispatch, plus inclusion of electronic DVIR, although the readily available live support is also outstanding.

Cons

Takes initial training, as it is not intuitive initially for a self starter; however, this is not unlike most software platforms.

Elite Extra Makes Our Jobs Easier!

Everyone on the team has been very helpful and hands on every step of the way!

Pros

Ease of use and better organization. We are able to track our drivers at all times which helps us to make faster deliveries and be more efficient.

Cons

love it all! I can't think of anything negative to say about this product. We have become so much more productive using it.