--- title: "Elite EXTRA Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Elite EXTRA. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Elite EXTRA is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/) / [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) / Elite EXTRA Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/elite-extra-profile/alternatives/) # Elite EXTRA User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 388 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 273 reviews (70%) - 4 stars: 105 reviews (27%) - 3 stars: 8 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The tool of elite extra has given us more visibility on how efficient our drivers are during their routes / has given us great POD information for the deliveries to leave at customer locations. - EliteExtra is fantastic for route optimization, communication and oversight with delivery drivers, and electronic POD functions for our customer service team. - Elite is great to be able to keep track of where drivers are at all times, the process to put in returns to be picked up, maintaining how routes are prepared and dispatched and being able to view any reports that may need to be reviewed. ### Most mentioned cons - The lack of a manager's mobile app that allows us to view the driver's locations, update/change stops on the driver's manifest, add additional deliveries to a dispatched route, or add will calls pickups has been frustrating. - I dont like that you have to set up the stop in a route to see the location for the customer, it would be nice if there was a way to see where cust located to know which route to best assign to without having to already assign then remove and put on the one best suited for it. - the fact that i have to unmanifest and remanifest a load to move it around for delivery dates. and the fact that i cannot easily see specific orders. ## Elite EXTRA customer reviews Showing reviews 1-25 of 388 (page 1). ### STILL LOVING ELITE EXTRA - Overall rating: 5/5 - Reviewer: Lisa W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is wonderful. I LOVE IT. I often print reports for the drivers to show them how well they are doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Elite Extra is being able to track orders. I'm able to get my drivers back in a timely manner, the ETA's are very accurate. the pictures have saved us numerous times. #### Cons The only thing that I do not like is that we have 3 branches that aren't in the Elite Extra yet. I can't tell if or when their orders have gone out. HOPEFULLY THEY WILL BE ON BOARD SOON. --- ### "Robust Yet needs some Flexibility" - Overall rating: 5/5 - Reviewer: Lisa P. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite EXTRA gives me easy access to invoices and payment validation, and lets me track my drivers in real-time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the orders page and being able to save my filters, so for any report, I can just hit that filter and everything I need pops up. I also like the fact that when a customer pays by check, I can switch the order to COD so that I can validate the check. #### Cons Sometimes I'm not able to change an order to COD when needed, which means I have to make adjustments on my deposit form or create a fake order to validate a check. Also, the chat isn't visible the next day, so I miss messages from drivers after I leave work. #### Reasons for switching to Elite EXTRA Larger company bought us out and we had to go to their format. which i am happy we did --- ### REVIEW 03-19-26 - Overall rating: 4/5 - Reviewer: Jason E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. DECENT WOULD KEEP IT. I WILL SAY YOU NEED TO STOP CHANGING THE BUTTON PICTURES AS THAT CONFUES MY SHIPPING GUY ON THE LAST MAJOR UPDATE #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros VERY UP TO DATE WITH THE SOFTWARE. I HAVE USED THIS SOFTWARE FOR ABOUT 5-6 YEARS AND HAVE ENJOYED IT COMPARED TO OTHERS. #### Cons SOMETIMES GLITCHES OUT ON THE DRIVERS PHONES. THIS DOES CAUSE A LOT OF PROBLEMS WHEN MY GUY CANT GET PHYCIAL PROOF OF DELIVERY. --- ### Auto Route Building and Customer Zoning That Improves Workflow - Overall rating: 5/5 - Reviewer: ROBERT C. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's helping my team create automation and improving workflow. It also allows for indirect communication between team members, salesmen, and customers at a deeper level. We can pinpoint where we are in production and execute at a higher level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Auto route building and zoning customers has really helped improve our workflow. Being able to step away from the computer means other work can still get done. Assigning our customers to these zones also gives us deeper insight into our cash flow and makes it easier to see which routes need to be optimized. #### Cons Some features don’t feel fully integrated, since there are multiple apps for different functions. Having a single all-in-one app would make things much simpler for vehicle maintenance, picking orders, and dispatching. #### Reasons for switching to Elite EXTRA Elite helped simply our routes and build automated processes. --- ### Elite EXTRA Makes Daily Work Easier and Saves Me Time - Overall rating: 5/5 - Reviewer: Audra R. - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite EXTRA has made it much easier to locate information and save time, especially when getting an ETA. I also like being able to search in different ways like invoice number, PO number, VIN, or customer or business name. The main frustration is having to sign in every day, or not returning to the login screen after getting booted out. How are others dealing with the login experience while keeping day-to-day work moving smoothly? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Elite EXTRA is amazing. It makes things so much easier to locate. It saves me so much time with the aspects of my job. #### Cons The only thing that I dislike about EXTRA is that I have to resign in every day or maybe that is doesn't return to the log in screen when it boots you out. The day to day interface is wonderful though. Everything has worked remarkably. #### Reasons for switching to Elite EXTRA It was not an efficient program. We are a large business and needed something not only easier to use but more useful. --- ### Elite extra dispatching and monitoring - Overall rating: 5/5 - Reviewer: Lloyd S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has been a fantastic experience, being able to track deliveries and being so connected with the part of the business you can't watch from your desk on normal occasions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like, their dispatch screen. Being able to see exactly where everyone is, their exact path traveled and returning time is fantastic. #### Cons the software can be overwhelming everyone in a while. dispatch screen can be confusing to teach to another. #### Reasons for switching to Elite EXTRA Previous product could not perform what we were trying to accomplish --- ### Love it, great product - Overall rating: 5/5 - Reviewer: Adam P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been with Elite Extra for quite a few years now and love the product and the support. Any time we do have an issue they respond very quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of set up and ease of use. Great product if you need to streamline your delivery processes. the software really does implement well with our DMS. #### Cons NO real issues. the Mobile app could be better and i think it will as time goes on. It is fairly new still. #### Reasons for switching to Elite EXTRA Old system was not very user friendly. Definitely needed an upgrade --- ### elite greatness!! - Overall rating: 5/5 - Reviewer: Ricky C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall elite extra is a great product and very user friendly. i love the easy way to pull up pictures for proof of delivery and the route tracker #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i love the fact that you can easily go back and look at pictures delivered and send to customers as needed. #### Cons a lot of times when i dispatch my driver the time is incorrect on dispatch for the route. it will say 9am when its 1030am #### Reasons for choosing Elite EXTRA seemed to be a better user friendly version. #### Reasons for switching to Elite EXTRA wanted something more efficient and user friendly. --- ### Real Time Tracking - Overall rating: 5/5 - Reviewer: Dusty B. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. love Elite Extra, all features are always being improved. They also have training seminars when new features roll out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The real time tracking of all company vehicles. Where ever my drivers are in the State, I can see where they are, and how fast they are driving. #### Cons It is a service issue, rather then Elite Extra issue. But in the rural areas where there is bad service, my drivers proof of deliver photos do not upload. #### Reasons for switching to Elite EXTRA Elite Extra is by far superior, to Napa internal software. --- ### Elite Extra with Epicor P21 - Overall rating: 4/5 - Reviewer: Hassan H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quite positive. Does what's advertised on the tin, just needs refining to maximise it's capability and make it a little easier to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to plan vehicles routes based on job location and weight. The returns process is handy as you can easily link to previous orders. The driver app is straightforward and easy to use. #### Cons Generally a little buggy across the board. Some tasks need to be completed twice to register. Difficult to flag this with Elite Extra team as completely random and mostly just a minor inconvenience. #### Reasons for switching to Elite EXTRA Switched to Epicor Prophet 21 ERP. Go2Stream did not connect to this. --- ### A Reliable Platform for Managing Delivery Workload and Communication - Overall rating: 5/5 - Reviewer: William A. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite Extra helps solve several core operational challenges around route planning, visibility, and communication. It provides a clear visual understanding of delivery workload and routes, which improves planning and prioritization. The platform also centralizes communication with drivers, internal teams, and external customers, reducing manual follow‑ups and making coordination faster, clearer, and more consistent. Overall, it improves efficiency, transparency, and responsiveness across the delivery process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have had a strong experience with Elite Extra. The visual workload view allows us to quickly understand delivery volume and status, which improves planning and decision‑making. The built‑in communication features make it easier to coordinate with drivers and communicate clearly with both internal departments and external customers. Overall, it has improved visibility, efficiency, and communication across our delivery process. #### Cons Elite Extra works well overall. One improvement area would be more precise ETA modeling for routes, especially the ability to flag deliveries that are scheduled too closely together. Additional sensitivity to traffic impacts would help ensure routes are realistic and reduce last‑minute adjustments. --- ### Game changer for visibility - Overall rating: 4/5 - Reviewer: Jeff P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive it was an easy implementation and we were up and running in no time. It has been a great addition to our company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How flexible it is. We have complete control over all of our daily tasks for our drivers. We can see where they are and when they’re going to get where they’re supposed to be. #### Cons We’re fairly technical so we like to change things on our own when possible and a lot of times we have to go to Elite Extra for modifications. --- ### There when you need them! A great team! - Overall rating: 5/5 - Reviewer: Christopher M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is great! Any time we have any issues we can call in to the customer support line and they get right on the job to come up with a solution ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The route optimization feature is a life saver! A quick way to push a button and get everything sorted out. #### Cons Sometimes the ETAs are off. We had two guys coming back from the Philly area and one had an extra half hour or so on his ETA but both were traveling on 476 --- ### IT Manager - Overall rating: 5/5 - Reviewer: Ardo K. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Elite EXTRA has been a strong operational partner for our wholesale distribution. The platform has improved our delivery efficiency, reduced driver confusion, and helped us maintain a high level delivery service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an automotive wholesale distributor, Elite EXTRA has been a strong asset in tightening up our delivery operations. The route optimization tools stand out the most—they consistently help our drivers cut down on unnecessary mileage and improve delivery times, even on high‑volume days. The user interface is clean and intuitive, which makes onboarding new staff quick and painless. Their customer support team is also genuinely responsive; whenever we’ve had questions or needed adjustments, they’ve been quick to jump in and help. From a cost perspective, the platform delivers solid value for money, especially considering how much time and fuel we’ve saved. #### Cons There is not much thing to dislike about Elite Extra. They are quick to resolve any bugs or issues fast and efficiently. --- ### ELITE EXTRA KW OF PA - Overall rating: 5/5 - Reviewer: CAMERON W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VERY GOOD OVERALL, CUSTOMER INTEGRATION IS GOOD BUT SOME THIRD PARTY DELIVERY HAS LEFT US HIGH AND DRY #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ABILITY TO HAVE LIVE TIME FEEDBACK ON ROUTES AND OPTIMIZATION OF ROUTES HAS ALLOWED US TO BE MORE EFFICIENT FOR OUR CUSTOMERS. #### Cons SYSTEM INTEGRATION IS LIMITED AND HAVING THE ABILITY TO HAVE THE SAME CUSTOMER SET UP FOR MULTIPLE LOCATIONS AND ROUTES WOULD BE BENEFICIAL, THIRD PARTY DELIVERY HAS BEEN UNRELIABLE --- ### Excellent software to work with - Overall rating: 5/5 - Reviewer: Bryant S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to use, customer service is always on point and quick to get the fix in place. Always readily available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons Nothing to complain about. --- ### Great Tracking Features - Overall rating: 5/5 - Reviewer: Jaydipsinh S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent service, great support, all great, tracking drivers with ETA is best, can be added traffic time to so we can go more accurate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the reports that show me everything about deliveries. I also value the ability to take a picture when we deliver, which helps keep proof. #### Cons Order transfer to the another driver if they meet somewhere without branch location or someone will carry forward the delivery --- ### awesome software - Overall rating: 5/5 - Reviewer: Robert E. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it every day, gives me my route and im able to check my customers orders and have POD proof in real time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Performance, easy to use, the software support is amazing. I had one job that needed to be done and Elite extra made it happen after hours #### Cons the CRM is ok, but the main issue is that it does not talk with my WMS system. CRM is very important --- ### Excellent tracking tool - Overall rating: 5/5 - Reviewer: Samuel L. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Real time tracking and the ability to toggle the drivers tracks during their routes in order to optimize delivery times #### Cons There is nothing that i dislike about elite extra. We have been using the program for over 10 years and it has worked great --- ### Easy to use - Overall rating: 5/5 - Reviewer: George S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great - form sales to customer support, [sensitive content hidden] is a big asset and easy to work with and her response time is exceptional #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and system show real time routing set up routes is easy showing the routes with dog tracks #### Cons Can't change customer info once it is saved switching routes seems hard to do if the drive starts the route --- ### Delivery Tracking Made Easy - Overall rating: 4/5 - Reviewer: Dean P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system has been seamless! When issues do come up the Elite EXTRA team is quick to respond and take care of the problem. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Trackability, easy to set routes and see where our deliveries are at anytime from any of our team members! #### Cons The driver should be able to change the route on the fly when obstacles arise, allowing them to make the best real time solutions without having to get dispatch involved. --- ### I GIVE IT AN A - Overall rating: 4/5 - Reviewer: ANDREA M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OVERALL, MY EXPERIENCE WITH ELITE EXTRA HAS BEEN POSITIVE. IT HAS PROVED TO BE AN ESSENTIAL TOOL IN OUR PARTS DELIVERY AND TRACKING. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LIKE THE EASE OF ROUTING DRIVERS AND BEING ABLE TO SEE ORDER DETAILS FROM THE DISPATCH PAGE. I ALSO LIKE HAVING THE DRILLDOWN HISTORY ON ORDERS TO VERIFY THE DETAIL OF DELIVERY IN CASE THERE IS A DISPUTE. #### Cons THE GEOCODING IS SOMETIMES OFF, MAKING IT NECESSARY TO GO IN AND REROUTE THE MAP TO CORRECT THIS ISSUE. ALSO, I DON'T LIKE THE FACT THAT WHEN A DRIVER IS LOGGED IN, YOU CAN'T GO IN TO SEE OR CHANGE ANY DETAILS IN THE DRIVER SET-UP. --- ### Elite Extra has been a walk in the park. - Overall rating: 5/5 - Reviewer: Lee R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been over getting Elite Extra set up for our location since day 1, and can honestly say, its been easy, and overall great for our location. It helps new employees with their routes and getting them familiar with it much faster. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Elite Extra was very simple to initially set up and get rolling. It gives the company and customers a real time of when our driver will be delivering parts to them. Overall I feel it has grown our business some with setting up our routes in the best way. #### Cons I haven't found a Con of Elite Extra yet. Customer service has bent over backwards to ensure their product runs smoothly and meets all our needs. --- ### Delivery Magic - Overall rating: 5/5 - Reviewer: JUSTIN B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a very helpful system when it comes to keeping deliveries organized. I am able to add pickups which is very helpful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy tracking my driver and getting an eta of when the parts are going to be delivered as well as knowing when he will be back to the shop. #### Cons I feel like it could be more user friendly it took me about 3 months to get comfortable using the system. --- ### HIGHLY RECOMMEND ELITE EXTRA - Overall rating: 5/5 - Reviewer: Chris A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite EXTRA is helpful for our company, and it is a great app to use, overall, I would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our deliveries have more security behind it and show further proof of delivery. Routes are easier to find as well. #### Cons It is confusing at first when we need to take pictures for proof of delivery. No indication of it on the app. ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/?page=2) --- Elite EXTRA Reviews, Pros and Cons - 2026 Software Advice