--- title: "Elite EXTRA Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Elite EXTRA. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Elite EXTRA is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/) / [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) / Elite EXTRA Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/elite-extra-profile/alternatives/) # Elite EXTRA User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 388 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 273 reviews (70%) - 4 stars: 105 reviews (27%) - 3 stars: 8 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The tool of elite extra has given us more visibility on how efficient our drivers are during their routes / has given us great POD information for the deliveries to leave at customer locations. - EliteExtra is fantastic for route optimization, communication and oversight with delivery drivers, and electronic POD functions for our customer service team. - Elite is great to be able to keep track of where drivers are at all times, the process to put in returns to be picked up, maintaining how routes are prepared and dispatched and being able to view any reports that may need to be reviewed. ### Most mentioned cons - The lack of a manager's mobile app that allows us to view the driver's locations, update/change stops on the driver's manifest, add additional deliveries to a dispatched route, or add will calls pickups has been frustrating. - I dont like that you have to set up the stop in a route to see the location for the customer, it would be nice if there was a way to see where cust located to know which route to best assign to without having to already assign then remove and put on the one best suited for it. - the fact that i have to unmanifest and remanifest a load to move it around for delivery dates. and the fact that i cannot easily see specific orders. ## Elite EXTRA customer reviews Showing reviews 1-25 of 388 (page 1). ### STILL LOVING ELITE EXTRA - Overall rating: 5/5 - Reviewer: Lisa W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is wonderful. I LOVE IT. I often print reports for the drivers to show them how well they are doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Elite Extra is being able to track orders. I'm able to get my drivers back in a timely manner, the ETA's are very accurate. the pictures have saved us numerous times. #### Cons The only thing that I do not like is that we have 3 branches that aren't in the Elite Extra yet. I can't tell if or when their orders have gone out. HOPEFULLY THEY WILL BE ON BOARD SOON. --- ### "Robust Yet needs some Flexibility" - Overall rating: 5/5 - Reviewer: Lisa P. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite EXTRA gives me easy access to invoices and payment validation, and lets me track my drivers in real-time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the orders page and being able to save my filters, so for any report, I can just hit that filter and everything I need pops up. I also like the fact that when a customer pays by check, I can switch the order to COD so that I can validate the check. #### Cons Sometimes I'm not able to change an order to COD when needed, which means I have to make adjustments on my deposit form or create a fake order to validate a check. Also, the chat isn't visible the next day, so I miss messages from drivers after I leave work. #### Reasons for switching to Elite EXTRA Larger company bought us out and we had to go to their format. which i am happy we did --- ### REVIEW 03-19-26 - Overall rating: 4/5 - Reviewer: Jason E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. DECENT WOULD KEEP IT. I WILL SAY YOU NEED TO STOP CHANGING THE BUTTON PICTURES AS THAT CONFUES MY SHIPPING GUY ON THE LAST MAJOR UPDATE #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros VERY UP TO DATE WITH THE SOFTWARE. I HAVE USED THIS SOFTWARE FOR ABOUT 5-6 YEARS AND HAVE ENJOYED IT COMPARED TO OTHERS. #### Cons SOMETIMES GLITCHES OUT ON THE DRIVERS PHONES. THIS DOES CAUSE A LOT OF PROBLEMS WHEN MY GUY CANT GET PHYCIAL PROOF OF DELIVERY. --- ### Auto Route Building and Customer Zoning That Improves Workflow - Overall rating: 5/5 - Reviewer: ROBERT C. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's helping my team create automation and improving workflow. It also allows for indirect communication between team members, salesmen, and customers at a deeper level. We can pinpoint where we are in production and execute at a higher level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Auto route building and zoning customers has really helped improve our workflow. Being able to step away from the computer means other work can still get done. Assigning our customers to these zones also gives us deeper insight into our cash flow and makes it easier to see which routes need to be optimized. #### Cons Some features don’t feel fully integrated, since there are multiple apps for different functions. Having a single all-in-one app would make things much simpler for vehicle maintenance, picking orders, and dispatching. #### Reasons for switching to Elite EXTRA Elite helped simply our routes and build automated processes. --- ### Elite EXTRA Makes Daily Work Easier and Saves Me Time - Overall rating: 5/5 - Reviewer: Audra R. - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite EXTRA has made it much easier to locate information and save time, especially when getting an ETA. I also like being able to search in different ways like invoice number, PO number, VIN, or customer or business name. The main frustration is having to sign in every day, or not returning to the login screen after getting booted out. How are others dealing with the login experience while keeping day-to-day work moving smoothly? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Elite EXTRA is amazing. It makes things so much easier to locate. It saves me so much time with the aspects of my job. #### Cons The only thing that I dislike about EXTRA is that I have to resign in every day or maybe that is doesn't return to the log in screen when it boots you out. The day to day interface is wonderful though. Everything has worked remarkably. #### Reasons for switching to Elite EXTRA It was not an efficient program. We are a large business and needed something not only easier to use but more useful. --- ### Elite extra dispatching and monitoring - Overall rating: 5/5 - Reviewer: Lloyd S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has been a fantastic experience, being able to track deliveries and being so connected with the part of the business you can't watch from your desk on normal occasions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like, their dispatch screen. Being able to see exactly where everyone is, their exact path traveled and returning time is fantastic. #### Cons the software can be overwhelming everyone in a while. dispatch screen can be confusing to teach to another. #### Reasons for switching to Elite EXTRA Previous product could not perform what we were trying to accomplish --- ### Love it, great product - Overall rating: 5/5 - Reviewer: Adam P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been with Elite Extra for quite a few years now and love the product and the support. Any time we do have an issue they respond very quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of set up and ease of use. Great product if you need to streamline your delivery processes. the software really does implement well with our DMS. #### Cons NO real issues. the Mobile app could be better and i think it will as time goes on. It is fairly new still. #### Reasons for switching to Elite EXTRA Old system was not very user friendly. Definitely needed an upgrade --- ### elite greatness!! - Overall rating: 5/5 - Reviewer: Ricky C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall elite extra is a great product and very user friendly. i love the easy way to pull up pictures for proof of delivery and the route tracker #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i love the fact that you can easily go back and look at pictures delivered and send to customers as needed. #### Cons a lot of times when i dispatch my driver the time is incorrect on dispatch for the route. it will say 9am when its 1030am #### Reasons for choosing Elite EXTRA seemed to be a better user friendly version. #### Reasons for switching to Elite EXTRA wanted something more efficient and user friendly. --- ### Real Time Tracking - Overall rating: 5/5 - Reviewer: Dusty B. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. love Elite Extra, all features are always being improved. They also have training seminars when new features roll out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The real time tracking of all company vehicles. Where ever my drivers are in the State, I can see where they are, and how fast they are driving. #### Cons It is a service issue, rather then Elite Extra issue. But in the rural areas where there is bad service, my drivers proof of deliver photos do not upload. #### Reasons for switching to Elite EXTRA Elite Extra is by far superior, to Napa internal software. --- ### Elite Extra with Epicor P21 - Overall rating: 4/5 - Reviewer: Hassan H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quite positive. Does what's advertised on the tin, just needs refining to maximise it's capability and make it a little easier to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to plan vehicles routes based on job location and weight. The returns process is handy as you can easily link to previous orders. The driver app is straightforward and easy to use. #### Cons Generally a little buggy across the board. Some tasks need to be completed twice to register. Difficult to flag this with Elite Extra team as completely random and mostly just a minor inconvenience. #### Reasons for switching to Elite EXTRA Switched to Epicor Prophet 21 ERP. Go2Stream did not connect to this. --- ### A Reliable Platform for Managing Delivery Workload and Communication - Overall rating: 5/5 - Reviewer: William A. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite Extra helps solve several core operational challenges around route planning, visibility, and communication. It provides a clear visual understanding of delivery workload and routes, which improves planning and prioritization. The platform also centralizes communication with drivers, internal teams, and external customers, reducing manual follow‑ups and making coordination faster, clearer, and more consistent. Overall, it improves efficiency, transparency, and responsiveness across the delivery process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have had a strong experience with Elite Extra. The visual workload view allows us to quickly understand delivery volume and status, which improves planning and decision‑making. The built‑in communication features make it easier to coordinate with drivers and communicate clearly with both internal departments and external customers. Overall, it has improved visibility, efficiency, and communication across our delivery process. #### Cons Elite Extra works well overall. One improvement area would be more precise ETA modeling for routes, especially the ability to flag deliveries that are scheduled too closely together. Additional sensitivity to traffic impacts would help ensure routes are realistic and reduce last‑minute adjustments. --- ### Game changer for visibility - Overall rating: 4/5 - Reviewer: Jeff P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive it was an easy implementation and we were up and running in no time. It has been a great addition to our company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How flexible it is. We have complete control over all of our daily tasks for our drivers. We can see where they are and when they’re going to get where they’re supposed to be. #### Cons We’re fairly technical so we like to change things on our own when possible and a lot of times we have to go to Elite Extra for modifications. --- ### There when you need them! A great team! - Overall rating: 5/5 - Reviewer: Christopher M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is great! Any time we have any issues we can call in to the customer support line and they get right on the job to come up with a solution ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The route optimization feature is a life saver! A quick way to push a button and get everything sorted out. #### Cons Sometimes the ETAs are off. We had two guys coming back from the Philly area and one had an extra half hour or so on his ETA but both were traveling on 476 --- ### Elite Extra Helped Provide Real Time Tracking and Management - Overall rating: 5/5 - Reviewer: Trent H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and UI. Dashboard and reporting are an invaluable tool to have while also being able to quickly see where drivers locations are. Provides client real time tracking and keep our business moving. #### Cons No real gripes since using the product. End users are very satisfied with the product/dashboard/reporting. Only real wish is maybe for a way to have salesman be integrated with the product so they can better manage their specific customers properly and provide them with accurate delivery times. --- ### Great value. - Overall rating: 5/5 - Reviewer: Karen M. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has saved us money when a customer can not locate their order delivery or says they did not receive their order. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the access to POD confirmations and the routing capabilities. Customer who call in looking for an ETA can easily be handled. #### Cons I have not yet found anything I do not like. This product does exactly what I need it do. Would recommend this program. --- ### Love customer service response times - Overall rating: 4/5 - Reviewer: Lindsay S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think its super easy to use for the most part, super quick cust service response times and I can easily export info to excel to use for comparisons in reporting and accounting type scenarios. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that its easy to see the diff in timing for setting routes up when moving stops around, helps to best set up route for drivers. #### Cons I dont like that you have to set up the stop in a route to see the location for the customer, it would be nice if there was a way to see where cust located to know which route to best assign to without having to already assign then remove and put on the one best suited for it. --- ### Elite Extra - Overall rating: 5/5 - Reviewer: Brian D. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, great overall value. Everything is seamless and easy to use once you know what you are doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows me to see all my drivers in real time and allows seamless integration of route updating. Also being bale to see if deliveries have been made. #### Cons Updates that sometimes changes feature we are already used to. Sometimes if it isn't broken don't fix it. --- ### awesome software - Overall rating: 5/5 - Reviewer: Robert E. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it every day, gives me my route and im able to check my customers orders and have POD proof in real time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Performance, easy to use, the software support is amazing. I had one job that needed to be done and Elite extra made it happen after hours #### Cons the CRM is ok, but the main issue is that it does not talk with my WMS system. CRM is very important --- ### Excellent tracking tool - Overall rating: 5/5 - Reviewer: Samuel L. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Real time tracking and the ability to toggle the drivers tracks during their routes in order to optimize delivery times #### Cons There is nothing that i dislike about elite extra. We have been using the program for over 10 years and it has worked great --- ### Outstanding - Overall rating: 5/5 - Reviewer: Ernest E. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding! Customer support is always available. Updates are very informative regarding updates and fixes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Routing Drivers in an efficient manner, being able to give a customer a real time delivery schedule. History of deliveries with pictures is a game changer. #### Cons Tough question, have not really experienced a downside. System is always available, never any downtime. --- ### Game Changer For Our Delivery Process - Overall rating: 5/5 - Reviewer: Steve W. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elite EXTRA solved our issues organizing and optimizing our parts delivery process. We are able to be much more efficient and now have easy access to proof of delivery and reporting metrics that allows us to do more with less manpower and overhead from miles driven. Our customers experience and delivery times has also significantly improved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to build routes and optimize deliveries, very simple to run and has completely changed and improved our delivery process. #### Cons Scheduled routes are difficult to build and manage, I would really prefer a version that would build live as orders come in that is visible on the dispatch screen as it builds. This way you could choose to dispatch it early or have a cut time where it would automatically dispatch. --- ### Fastest and most accurate way to track deliveries - Overall rating: 5/5 - Reviewer: Jon H. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. By far, the best and most accurate tracking system out there! It is so easy to use and find invoices. Customer portal has had nothing but good feedback for our customers to use. It makes their returns a lot easier for them to find invoices, which is what we require to send a part back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is fast, accurate, and easy to use. The quick information that you get from "toggle driver tracks" is excellent! The search feature is outstanding and the customer portal is extremely user friendly. Most of our shops that sign up on there, love the ease of it! #### Cons All of the reports are great, however, none of them are very accurate when you want to look back at a driver's tracks and see their route from previous days. Also, I have messed around with the geofencing a few times and still haven't had it work correctly for auto-generating route territories. --- ### Elite Extra Review 2025 - Overall rating: 4/5 - Reviewer: Gary K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am very pleased with the system. We have 8 locations that are up and running, with the last one going online a month ago. So, we are starting to get some actionable feedback from the reports that will help us with efficiency, cost savings, and driver accountability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The wide capabilities of the system and the EXCELLENT support that is provided. [sensitive content hidden] has been outstanding with top-notch guidance and assistance. He has made the entire experience quick, easy, and painless. #### Cons Getting acclimated to the interface and navigation for each screen. I would like to see more consistency with the controls. Getting back to the dashboard is a different icon on several of the pages. It took some time with the system to get comfortable with the navigation of the pages. --- ### Highly recommended professional tool - Overall rating: 5/5 - Reviewer: TED B. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] has been an incredible support rep for our company and our customers. He is a major part of the success of this program. Elite EXTRA has made things much easier and very transparent in this industry and we are very grateful to have it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Elite EXTRA as a group for a number of years now, and we love it. The returns automation feature seems to be the biggest enhancement overall that we can offer to our customers. #### Cons When you have a great program, and professional staff who are highly skilled at representing the features and benefits of it, there isn't much to say is my least liked about it. Elite EXTRA has given me no reason at all to dislike or find anything wrong with it. --- ### User-Friendly Platform with Powerful Features - Overall rating: 5/5 - Reviewer: tony a. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. “Elite EXTRA has been a valuable tool for improving customer satisfaction. Real-time tracking, proof of delivery, and automated notifications made it easier to keep customers informed and build trust.” #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros “I really liked how efficient the routing and dispatch features are. It helped save time and reduced errors.” #### Cons “Some features take time to learn, and new users may need extra training.” The mobile app can lag or freeze occasionally, especially in low-service areas ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/?page=2) --- Elite EXTRA Reviews, Pros and Cons - 2026 Software Advice