eMaint CMMS vs Samsara

eMaint CMMS has 225 reviews and a rating of 4.42 / 5 vs Samsara which has 219 reviews and a rating of 4.23 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (225)

4.23 / 5 (219)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

May 2, 2021

July 21, 2021

Pros/Cons

  • Pros

  • I like the ease of use and the outstanding customer service

  • I appreciate the new user interface and it's useful functions

  • Cons

  • The only thing that can seem confusing is the reporting with this system. If you do not know how to work it, it can take a lot of time and training to get this down.

  • There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

  • Pros

  • Easy to use. Support is great. Up to date information.

  • I love how easy it is to use and navigate. It is very user friendly

  • Cons

  • Some harsh events are not really harsh, it does take the ai some time to learn.

  • I think the sound quality is uneven and can be improved. The video retrieval process is very helpful but clumsy and needs to be improved.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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44 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos