EMDECS

RATING:

3.75

(4)

About EMDECS

EMDECS is a cloud-based fleet management software solution. It caters both to repair shop management and users seeking fleet maintenance capabilities. For users seeking fleet management solutions, EMDECS provides preventive maintenance (PM) scheduling. It uses vehicle maintenance reporting standards (VMRS) codes for job identification. Users can track inventory levels and see when parts warranties will expire. For users with traveling technicians, this solution offers a mobile repair order (RO) tool to track roadside repairs. EMDECS is also geared to users running repair shops. It features an RO screen that lets users create and print estimates, generate technician repairs and create invoices. Users will also see whether the parts they need for jobs are i...

EMDECS Pricing

For more information regarding pricing please reach out to one of our team members through our website: https://brightorder.com/request-demo/

Starting price: 

$125.00 per month

Free trial: 

Available

Free version: 

Not Available

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EMDECS Reviews

Overall Rating

3.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for EMDECS

4 Reviews

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Amazing software since upgrading from paper files

PROS

All of the tracking features are amazing! From cost, to maintenance history, to repairs, this software makes it very easy rather than our old paper system.

CONS

The overall performance could be upgraded but from what I have been told, this is currently in the works.

Rich

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2016

Very easy to use and I realized a quick return on my investment

I am very happy with this software. My shop has always been and pen and paper shop, but I needed to get with the times. We chose this product for its easy of use and how quickly my entire shop employees learned how to use the product. Would like to see it have standard repair times in the system already, but as I have been told they are in the middle of getting this done.

Blake

11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2018

Aggravating

There's no real procedure for transitioning into this program, and the program is incomplete with several options that I would have considered basic still missing, these are being added as far as I know but it was pitched to us as a fully functioning system, not a work in progress.

PROS

It seems to be on its way to being a high quality program, but its not there yet and service outages are an all to common occourance

CONS

Transitioning from paper/spreadsheet has been horrific, customer service is nice and they do what they can, but they are kind of clueless, it seems like they weren't given any training and are expected to learn it all on the job, from an outside point of view anyway

Gino

11-50 employees

Used more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2018

This system goes down so often, you never know when you’re not going to be able to access your information.

Their system goes down constantly once for three days with no access to any of our information. This system constantly gets very very slow where you’re unable to work on it because it takes minutes for one page to load. The worst part we specifically asked if it was QuickBooks compatible but we were told it was. You can only merge a very small portion of the information to QuickBooks. We wasted thousands of dollars In labor to get this set up and to use it to find out it has many flaws.

PROS

This system goes down so often, you never know when you’re not going to be able to access your information.

CONS

Very difficult to use. Not QuickBooks compatible as they will tell you it is. Their system goes down constantly once for three days with no access to any of our information