My biggest gripe about Emergency Reporting is that there isn't a section for vehicle information in the reporting section of it.

The ease of use makes this software the best that I have used. I have been in the fire service for 16 years.

Easy to operate and access from anywhere. Data repository is awesome backing up any data put into the library.

The transition was seamless. Support and training were excellent.

We have had zero problems with the actual program.

The best part of this software is the ease of use. Our previous program required a strong understanding of databases.

No Customizable reports. Cost of having a report built is extremely restrictive.

Our overall experience with emergency reporting has been nothing but good. This software is so much better than other reporting software we have tried in the past.

I have attended 2 conferences (highly recommended for the new user) and can tell that each and every employee of ERS is very invested in seeing the end users succeed.

The reports that are included make reporting to the district's board of directors easy and gives them an excellent picture of how we deliver services.

ERS is easy to set-up and use. The ability to use it anywhere there is an internet connection makes it easy for our personnel to access and enter information.

Ease of use, low cost for features included, and impact on operation with the data collected.

Overall we are extremely happy with the product and service we have been provided.

There are many canned reports to meet most needs, but the inability to create custom queries and reports is a drawback.

This is a great product and the customer service is amazing.

Nothing was left out in the design of the system, and the reports that the system generates are required by our state property insurance association, which is an awesome feature.

SOOOOO GLAD I DID!!!  The program is responsive, easy to use, clean looking, modern, I honestly can't say enough good things about it.

Additionally, their responses and updates to my questions have always been prompt and consistent. Thank you ER Support Team.

EMS eSchedule a tool that's well worth the Investment.

My favorite aspect of the software is the ability to validate my crews wherever I am.

Absolutely great team to work with. Very cost efficient, tremendous setup staff, and customer service has been terrific.

They made the implementation process smooth and were always super responsive to any of my requests for assistance or just to answer my questions.

Ease and user friendly, the system works well and is easy to maintain and overall use.

We have found eSchedule and their team to be easy to work with and willing to listen to our needs.

The combination of a great product and EXCELLENT customer service.

It has saved our whole agency. We have totally benefitted from this.

I cannot say enough of how this has saved us time and money in our new operation.

Conversely, if you mark them absent, it won't let you fully remove them from the shift. There are no user generated reports.

Ease of scheduling and payroll. Users info is great also.

Great Experience, recommend this service to other EMS directors.

There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts.

I could probably write a 3 page paper about how much this product has saved us time and money.

The ease of transitioning from our previous scheduling software to eSchedule.

Another excellent feature is how eSchedule is so customizable to suit our specific needs.

The new update to payroll has made printing the page off difficult.

The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it.

Setup and customization were excellent and easy.

I have recommended the product to a number of other services.

Most things the software can do already and it's a matter of choosing the best way.

I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups.

As a new customer, I find myself reaching out to customer service often. Their response is always quick and genuinely helpful.

Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable.

I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company.

The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity.

Most problems or updates needed are performed within a couple of hours.

I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.

The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.

Pleasantly pleased with overall performance compared to previous software.

ESchedule simplifies scheduling and provides a great user experience.

We are small emergency ambulance service. We are a closed Union service and have many different job codes, pay scales, PTO, seniority, request for PTO and scheduling.

Functionality and ease of use. Ability to log in from multiple places.

We routinely had to fix errors that were made because of having to transfer information from one place to another, in some instances, multiple times.

When removing someone from a shift from the master schedule, you can no longer tag them for that shift when marking them absent.

Ease of use, QuickBooks conversion, convenient for employees, accurate time tracking and helpful customer service personnel.

This software helped us with the transition from volunteer status to paid full time status. It is extremely user friendly and helps with not only the scheduling but payroll.

We lost a few features from the other scheduling software.

It works but it is more difficult to navigate through then other programs I am familiar with.

So far, customer service and ease of use have been stellar. Very happy with our purchase.

US Dollar

Emergency Reporting is a cloud-based fire department and emergency medical service (EMS) solution that helps businesses manage records, budgets, audit trails and fire incident reports in compliance with national fire incident reporting system (NFIRS) regulations. It enables organizations to issue permits, log pre-incident planning data and upload occupancy-related files on a unified platform.


The application offers a notifications platform, Rover, which allows responders to quickly send availability statuses and receive turn-by-turn navigation details. The vision risk assessment module lets departments analyze risks and generate vulnerability assessment profile scores for all occupancies for specific response areas. Additionally, Emergency Reporting helps stakeholders directly extract data from local dispatch systems.


Emergency Reporting comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Aladtec, Active 911, Netduty, Fire Recovery USA, First Due and more. Pricing is available on request and support is extended via phone and email.



LongDescription

File Management

Incident Response Checklists

Status Tracking

Billable Items Tracking

Fuel Management

Document Storage

Access Controls/Permissions

Activity Tracking

NEMSIS Compliance

Supply Management

Electronic Signature

Attendance Management

Timesheet Management

Patient Database

Calendar Management

Geographic Maps

Shift Management

Scheduling

Data Import/Export

Facility Management

Compliance Management

Fleet Management

Training Management

Event Scheduling

Email Management

Customization

Inspection Management

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Automated Scheduling

Work Order Management

Event Calendar

Alerts/Escalation

Monitoring

Equipment Tracking

Instructor Management

Live Chat

Document Management

Search/Filter

Incident Management

Web browser (OS agnostic)

Contact Emergency Reporting for detailed pricing information.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

Emergency Reporting

In Person

Live Online

Webinars

eSchedule is a web-based solution designed to help emergency medical services, fire departments, nurses, law enforcement agencies and emergency communication centers manage timesheets, payroll, training, certifications, vehicle maintenance and more. Administrators can utilize built-in templates to schedule and track hourly, daily, weekly and monthly shifts across multiple departments or stations.


The platform enables team leaders to track employees’ working hours, vacation requests, overtime, meetings, paid time-offs and more on a unified interface. eSchedule lets managers create and track expiration dates of various certifications including Cardiopulmonary Resuscitation (CPR), Pediatric Advanced Life Support (PALS) and Fire Fighter I & II. Additionally, operators can record members’ details such as contact information and messaging preferences in a centralized dashboard.


eSchedule allows businesses to set up preventive maintenance reminders for fleet and track equipment. Pricing is based on annual subscriptions and support is extended via FAQs, knowledge base, phone, online contact form and other online measures.



Leave Tracking

Messaging

Rotation Scheduling

Float Pool Management

Training Record Management

Employee Certification

Customizable Reports

Vacation/Leave Tracking

Schedule Distribution

Self Serve Sign-up

Shift Swapping

Controlled Substance Tracking

Auto Scheduler

Vehicle Maintenance

Time Clock

Attendance Tracking

Class Scheduling

Customizable Fields

Certification & Licensing

Vehicle Repair

Certification Tracking

Availability Indicator

EMS Service Roles Time Clock

Employee Time Tracking

Online Scheduling

Time Off Requests

Mobile Access

Skills Tracking

Messaging/Shift Dispatching

Overtime Calculation

Role-Based Permissions

Labor Management

Employee Database

Vehicle Damage Tracking

Availability Management

Customizable Templates

Calendar Sync

Shift Scheduling

Reporting/Analytics

Employee Scheduling

Self Scheduling

Online Time Clock

Payroll Management

SOG/Protocol Control

Maintenance Scheduling

Online Trading

Employee Management

Communication Management

Emergency Dispatch

For First Responders

For Medical Purposes

Pricing varies depending on number of employees/user accounts and activated modules within the software.

Emergency Reporting vs eSchedule

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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