My biggest gripe about Emergency Reporting is that there isn't a section for vehicle information in the reporting section of it.

The ease of use makes this software the best that I have used. I have been in the fire service for 16 years.

Easy to operate and access from anywhere. Data repository is awesome backing up any data put into the library.

The transition was seamless. Support and training were excellent.

We have had zero problems with the actual program.

The best part of this software is the ease of use. Our previous program required a strong understanding of databases.

No Customizable reports. Cost of having a report built is extremely restrictive.

Our overall experience with emergency reporting has been nothing but good. This software is so much better than other reporting software we have tried in the past.

I have attended 2 conferences (highly recommended for the new user) and can tell that each and every employee of ERS is very invested in seeing the end users succeed.

The reports that are included make reporting to the district's board of directors easy and gives them an excellent picture of how we deliver services.

ERS is easy to set-up and use. The ability to use it anywhere there is an internet connection makes it easy for our personnel to access and enter information.

Ease of use, low cost for features included, and impact on operation with the data collected.

Overall we are extremely happy with the product and service we have been provided.

There are many canned reports to meet most needs, but the inability to create custom queries and reports is a drawback.

This is a great product and the customer service is amazing.

Nothing was left out in the design of the system, and the reports that the system generates are required by our state property insurance association, which is an awesome feature.

SOOOOO GLAD I DID!!!  The program is responsive, easy to use, clean looking, modern, I honestly can't say enough good things about it.

Additionally, their responses and updates to my questions have always been prompt and consistent. Thank you ER Support Team.

I've used Wintac for a couple of years, it is a great all in one product that I'd recommend for any lawn or landsaping business large or small.

They were helpful for the most part however if you did not have a service plan you would be forced to purchase one to have your issue resolved.

Nice integration and the support has been unmatched.

Since Davisware software company has purchased them the support is horrible. We will not be renewing our maintenance next year with them and we will not recommend their software to anyone.

We also love the customer service. They’re very knowledgeable and helpful.

It has been a good overall experience, and I have recommended this software to others.

When we first got it it was nice to have our accounting and dispatch software in the same place. It made sense to just have Wintac do it all.

Spent thousands for a software that simply is awful the salesman mislead us just to get a sale very difficult to use in house and for my techs. DO NOT WASTE YOUR TIME OR MONEY.

However, as most of us use Macs, the lack of support for that operating system is disappointing.

Very easy to use and program, updates are easy to install and support is fantastic.

We had one update tho that messed up our system for about a year. Some things did not go back either.

Most of the time I think it’s a good program & excellent for its cost. Here lately with the upgrades it is getting more complicated.

It has a rather steep learning curve and even then, it’s still a bit difficult to use. The updates are also a pain.

I miss having the attention given to fully making everything work with your computer. It is hard to understand and solve other computer problems when you don’t have the time.

Wintac has some great ideas and I like the fact that it is an all inclusive system. That being said, I think that  it is in need of being updated, simplified,/dummy proofed.

Functionality and seamless integration ease of use which sending email and the ability to do proposals.

Reporting was great, equipment tracking, dispatching, work orders, customer database, pop up windows.

This program, albeit a little bit difficult to use, has quite a few of the features we were looking for in management software.

I solve the dispatching problem, also wintac works great for me and my co-workers because is easy to use and fast,  also it doesn't need too many requirements to use on the computer.

I can pay bills and keeps track of accounts payable but sometimes it pulls up ancient data and includes it in the accounts which is just weird.

The best thing about this software is the usability. Training on the functions is clear and helpful.

Wintac is good for scheduling and keeping track of customers and their accounts. You can put in individual information and also add tags and alerts to pop up when you pull up an individual account.

Ease of use, navigation, technical support is responsive.

Job profit analysis, ease of use. Able to keep up with equipment history.

Awkward and  out dated , not intuitive to use. Unable to export history to other applications.

Wintac was good until the competition went web based and wintac stayed behind. If wintac could be web based and have everything it already had and be a decent price i would probably go back to wintac.

I like it’s a all in one software and it has some great features.

The backup time is only a minute. The program is rock solid and I rarely need, but if I do, their support team is amazing.

It's a frustrating process to try to get the software to function in the way that I need it to function.

Very satisfied with the product which has effectively evolved over the last dozen years we have used it. Support staff have always come through for us and have been a pleasure to work with.

US Dollar

Emergency Reporting is a cloud-based fire department and emergency medical service (EMS) solution that helps businesses manage records, budgets, audit trails and fire incident reports in compliance with national fire incident reporting system (NFIRS) regulations. It enables organizations to issue permits, log pre-incident planning data and upload occupancy-related files on a unified platform.


The application offers a notifications platform, Rover, which allows responders to quickly send availability statuses and receive turn-by-turn navigation details. The vision risk assessment module lets departments analyze risks and generate vulnerability assessment profile scores for all occupancies for specific response areas. Additionally, Emergency Reporting helps stakeholders directly extract data from local dispatch systems.


Emergency Reporting comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Aladtec, Active 911, Netduty, Fire Recovery USA, First Due and more. Pricing is available on request and support is extended via phone and email.



LongDescription

File Management

Incident Response Checklists

Status Tracking

Billable Items Tracking

Fuel Management

Document Storage

Access Controls/Permissions

Activity Tracking

NEMSIS Compliance

Supply Management

Electronic Signature

Attendance Management

Timesheet Management

Patient Database

Calendar Management

Geographic Maps

Shift Management

Scheduling

Data Import/Export

Facility Management

Compliance Management

Fleet Management

Training Management

Event Scheduling

Email Management

Customization

Inspection Management

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Automated Scheduling

Work Order Management

Event Calendar

Alerts/Escalation

Monitoring

Equipment Tracking

Instructor Management

Live Chat

Document Management

Search/Filter

Incident Management

Web browser (OS agnostic)

Contact Emergency Reporting for detailed pricing information.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

Emergency Reporting

In Person

Live Online

Webinars

Wintac was recently acquired by Clearent and merged into the FieldEdge family. As technology in the field service space advances and evolves, Wintac will be no longer maintained after January 2022. 

Why is Wintac going away? Due to technical limitations Wintac will pose in the future, along with increasing demand for more innovative and accessible solutions, we believe it’s best to retire Wintac. The features you know and love in Wintac will still be available in FieldEdge, with increased functionality across many areas.

We are dedicated to your success and our goal is to make this transition process as smooth as possible. Read more: https://fieldedge.com/news/sunsetting-wintac-solutions/

If you have questions or concerns, please contact questions@fieldedge.com or 877-897-5118 to speak with one of our Wintac team members.

Employee Management

Work Order Creation

Payment Processing

Time Tracking

Dispatch Management

Contract/License Management

Group Scheduling

Credit Card Processing

Customer Database

Recurring Appointments

Job Management

Customizable Fields

Multi-Location

Self Service Portal

Technician Management

File Storage

Mobile Access

Routing

Preventive Maintenance

Service History

Time & Expense Tracking

Estimating

For Commercial and/or Industrial Electrical Contractors

Calendar Sync

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Customizable Branding

Inventory Control

Contact Database

Online Time Clock

Payment Collection in the Field

Warranty Tracking

Quotes/Estimates

Customer History

Maintenance Scheduling

Inventory Management

Vendor Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

You pay once for Wintac and it is yours to use forever. No monthly charges. No hidden costs. Best Price Guarentee

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